Zaya Nurai Island
- Free WiFi
- Handicap Accessible
- Parking On Site
When you stay at Zaya Nurai Island in Abu Dhabi, you’ll be by the sea and within the vicinity of Saadiyat Beach Golf Club. This 5-star resort is within the region of Manarat Al Saadiyat and UAE Pavilion.
Make yourself at home in one of the 32 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional amenities at this resort include complimentary wireless Internet access and concierge services.
Food & Drink
Grab a bite at one of the resort’s 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
How to Get There
I spent 1 night at Zaya Nurai island and experience didnt worth 5 stars hotel believe me. The hotel management should really look into improving customer services and common ammenities if they want to stay competitive with other hotels on Saadyaat island. It all starts with the check in (if we can call it a check in) before taking the boat. No valet no luggage services and no introduction for the guests. Everything is done in a rush and the room is too spartiate to accommodate the guests. Even we were not offered refreshments or water. Just to pay. Boat transfer ok. Following is the best, once landed on the island, you need to find your own way to the #reception# which does not exist actually (it is very confusing for a 5 star hotel) maybe that is because it is called boutique hotel so everyone passing / going like shop? There's no welcoming by the hotel staff, good that our buggy driver showed us around...
Im summary, the customer services should be reviewed however the private amenities are nice.
We were there for only one night to celebrate our one year anniversary and were told on the day we arrived that the spa was fully booked for an event and was not accessible. This was our first big disappointment.
Poor service in the main restaurant, Frangipani. We came to Zaya Nurai for a one night stay to celebrate our one-year anniversary. Since we were there for only one night we only had one night to have dinner together, however, our experience was very disappointing. We ordered a Chicken Ceasar Salad that came without chicken. Although there were only two other tables in the restaurant, we had trouble getting hold of a waiter the whole time. Eventually they brought us another Chicken Ceasar Salad. The waiter brought the bill which was missing water that we ordered which was not punched in obviously due to their complete lack of attention to their customers. The service in general was very poor and after brining this to the attention of the manager, she promised to speak to the food and beverages manager and get back to us the following day and we never heard from her. Very poor follow up and a disappointing experience.
Also, the tv and bose speaker in our room was not working so we were not able to put on music and have the entertaining pool time we were looking forward to.
The hotel is nice and peaceful. Plenty of greenery and beach views. Private pool was nice to have. Slow service and bad service in the main restaurant. However, overall, poor value for money.
Could do better ... The setting is pleasant, most employees play the game being helpful but the direction as for it makes fun of the tourists .. Almost 25e (90aed) for a cocktail served in a plastic cup without the slightest presentation ... About 15e (55aed) for 3 wings in a tray ... 10e for a small bottle of water ... Rates would be accepted if the services (restoration of the 2nd beach) were up to the ... We remove the 2 hammocks in the water and 2 swings and the island greatly lost its charm .....