4.5
Very Good 283 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A sleek new luxury resort near the center of Abu Dhabi, with a decadent suite and breakfastTaking your pick from the outlets on offer along Mamsha Al Seef
  • Bathing in Abu Dhabi's largest Jacuzzi
  • The contemporary style and Mediterranean charm of the guest suites
  • Making use of your personal "Alonso" - on hand to meet your every need

What To Know

  • The resort is roughly 20 minutes from Abu Dhabi International Airport
  • Guests have complimentary access to Happiness Island
  • Free WiFi
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Overview

A sumptuous suite stay at a brand new Abu Dhabi hotel, with breakfast and access to Happiness Island

The Lowdown

Discover the opulence of Abu Dhabi with a stay in one of its newest resorts. Set in the expansive Al Seef Village, Al Seef Resort & Spa by Andalus offers home-away-from-home suites across its series of low-rise villas, which are set along the palm-peppers pavements. Each comes complete with an open-plan kitchen, a living room area and one, two or three bedrooms.
Set on Abu Dhabi’s Eastern Ring, you’re within easy reach of some of the city’s most iconic landmarks, including Sheikh Zayed Grand Mosque. Within the resort itself you’ll find a whole street dedicated to dining, as well as leading fashion brands in the village’s marvelous mall. What’s more, there are four swimming pools to saunter between, as well as Abu Dhabi’s largest Jacuzzi.
You’ll also have Happiness Island at your fingertips – a private island resort with two swimming pools, one of which boasts gorgeous Arabian Gulf views. There’s also an all-day-dining restaurant here, plus beanbags and sofas set around the pool, making it easy to while away a day in the warm sunshine.

Rooms

One Bedroom suites span a generous 807 square feet and come with an additional terrace area of 818 square feet. Two Bedroom suites are larger still, with two bathrooms to boot, while Three Bedroom suites measure a spacious 1,755 square feet and boasts large windows, allowing the space to be flooded with natural light. All the suites come complete with high-speed Internet access, as well as well-equipped open-plan kitchens.

Dining

Mamsha Al Seef is the village’s dedicated food street, with over 20 eateries to choose from, and more soon to be opened. Dining destinations include San Francisco Coffee Co. and Gina’s Cafe, plus Sushi and Sashamini and the colorful Chota Restaurant.

Location

Al Seef Resort & Spa by Andalus is located just a 20-minute drive from Abu Dhabi’s city center. The impressive Sheikh Zayed Grand Mosque is just a 10-minute drive away, and the project-in-progress Saadiyat Island is 20 minutes away by car.

How to Get There

Andalous Al Seef Resort & Spa
Sheikh Zayed Bin Sultan St
Abu Dhabi, 34222 United Arab Emirates

Reviews

4.5 Very Good 283 Reviews
Not relaxing at all
Reviewed 1 day ago

Ive been to several hotels. We are 5 families who like to stay for a night at different hotels to unwind and so our kids can bond more. We have tried budget friendly to expensive hotels. Never in my life have I felt so unwelcomed in a place whose specialty supposedly is customer service.

I actually read some of the comments here before writing this down just in case I was just unlucky yesterday but I am not the only one who experienced very poor service coming from supposedly champions of customer service.

Reception threatened us upon check in that we will be forced to check out if we make noise. What a good way to start your stay. Then at the pool, we were told that our booking of a 3BR and 2 nos of studios will only allow 3 kids to swim. The life guard did not even bother to call reception to double check instead he made me go all the way to reception to check it myself.

The sink overflowed and the toilet did not flush in our 3BR and it took more than 1 hr before someone came to fix it. There was like a pumping sound in one of the bathroom and we were not able to sleep properly.

The only reason I am giving this an average score is because of Paul. He helped bring our things and he changed our room cards because it didnt work. If it were not for him, I would have scored this poor.

Favorite hotel
Reviewed 7 days ago

Al seef is my favorite hotel when staying with the whole family. Vey spacious room and has the perfect interior for a weekend get away.

Vinod from reception was exceptional during our stay last Nov 30. Made sure we have the best rooms possible, and tried to give us our preferences.

Thank you all! will be back for my 5th stay soon

F1 weekend
Reviewed 2 weeks ago

Booked this hotel as a good offer for the F1 weekend. Spoke to the staff the morning of our stay to confirm and pay amd was told all was fine. When we arrived we were told there were no rooms and that they had overbooked by over 20 rooms. The manager was not at all helpful and proceeded to dodge unhappy customers by staying in his office while the poor reception staff managed the situation. We were told the only option was to have our money back and look elsewhere- there was nowhere else except extortionate prices as it was F1 weekend. After an hr wait at reception and missing the start of qualifying, lovely Sami from reception managed to find us a room. The room was outdated but very spacious and clean. Pool staff were friendly and attentive. Overall ok but would not recommend due to poor management

Terrible service
Reviewed 2 weeks ago

They doubled my rate, and there was no service. Every time housekeeping came to the room I got a phone call from reception to ask when I will be checking out, even though I had paid for the month, and then housekeeping would stop. The reception had no problem phoning me at 23:30 at night to ask when I am checking out. I had to phone for new sheets and towels only for reception to tell me that they don’t do laundry. Every time I asked for a manager they were not there or in a meeting, apparently nobody at this resort has an email address and management is in no way reachable for complaints, but they are quick to be consulted about rates.
This does not even start to describe the noise the dump truck makes when it comes to collect the trash at the mall at 00:30 at night. A closed door doesn’t help either.

Great hotel concept, room and service let it down
Reviewed 3 weeks ago

We travelled as a group of 6 - 3 couples to the F1. The booking was made by one of the group who works in the UAE.

The location is fine, and after passing through reception you basically enter a village. shops and eating places, gym and spa. The one thing to note the resort does not sell alcohol. The resort is right next to a mall with some small shops and restaurants.

The pool area and layout is great. As we had 3 room, these varied in quality. This is what let the stay down! one of group having good room compared to ours.

Our room was "tired". When we used the shower in the bath, the water ran off onto the floor and resulted in the floor being almost permanently wet.

We asked for a late checkout, but they said we had to go through booking.com. We bought two extra rooms and told we could stay where we were. What happened next was the morning of the departure, we had to get a room change resulting in a last minute packing and having to move already ironed clothes for going home.

The room was cleaned daily, but sometimes we got 1 large towel and 1 small one between two of us, despite paying for an extra night we had to go and ask to get the room serviced with towels.

The reception desk lacked organisation, to me it was unprofessional the way people were speaking to each other, or long queues with one person sorting things out.

The room was noisy, there is an airport next door (not the international one) but the small lane that run up side of building had motorbikes / cars etc.

I personally wouldn't stay there again, but what was there was fine but didn't really suit our needs