3.5
Average 807 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Parking On Site
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Overview

Location

With a stay at Hotel Relais Dell Orologio, you’ll be centrally located in Pisa, steps from Torre dei Gualandi and Church of St. Sisto. This 5-star hotel is within close proximity of Palazzo dell’Orologio and Scuola Normale Superiore.

Rooms

Make yourself at home in one of the 25 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a spa tub or take in the view from a garden. This hotel also features complimentary wireless Internet access and concierge services.

Food & Drink

Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

How to Get There

Hotel Relais Dell Orologio
Via Uguccione della Faggiola 12-14
Pisa, 56126 Italy

Reviews

3.5 Average 807 Reviews
What a dump
Reviewed 3 weeks ago

Run down hotel with cramped rooms. Extremely bad reception service. It is very disturbing that it is rated 5 stars. One is enough and overstates the place
Location is good but does not make up for the short fall

Dismal and disappointing
Reviewed 2 months ago

We were looking forward to a five star 2 night end to our holiday and were massively disappointed. The hotel is 200 metres from the Piazza dei Miracoli which might have given it its rating but what isn’t - it’s a small city. There are mosquitos in the room, the air conditioning doesn’t work, the bar and restaurant have not been open for 2 days with no explanation other than that the barman has had an emergency. I don’t like to be unsympathetic but surely someone else could pour a wine? The last straw was that there were no pillows. Because the hotel is full. The staff are surly and I can’t think of any way of recommending this location apart from one lovely breakfast waitress who still smiles in the face of cold coffee and no eggs.

Not 5 star, but charming enough
Reviewed 2 months ago

It’s a little tired, but the location is excellent, the staff is helpful and friendly, and the rooms, though old, are adequate. It has its charms. For overnight it was fine. It is a very old building, which accounts for the charm/tiredness appearance.

An ok experience, close to the leaning tower
Reviewed 2 months ago

The hotel was not easy to get to in the car, we paid to park in the hotels private car park which was very disappointing with a lot of foul smelling poo everywhere, dark and mess everywhere, no lighting.
We had to keep retrieving a key to lock and unlock the gates,the fees certainly did not seem fair for the space.
The room was average, clean but not really a five star experience, no toiletries were replaced each day, the breakfast had no vegetarian option or toast.
The only plus was the lady serving breakfast time was very friendly and made the coffees as we asked -hot!
The staff at reception were always polite and helpful. Reception was usually manned or not long to wait for service.

Not a 5 Star as advertised...barely a 3 Star
Reviewed 2 months ago

Sketchy street, Italian classical historical building with lovely painted walls and coffered ceilings...but too tired and dank to be a 3 star hotel...definitely not a 5 star by any definition.

Threadbare carpets, property not dirty but not particularly clean and had a slight grungy feel, desk staff adequate but not especially helpful, bathroom taps seemingly didn't work unless turned multiple times,

The breakfast was ok but in a country known for incredible hotel breakfasts, this one was bit sad. The breakfast staff, however, were lovely.

Would not stay here again.