4.5
Very Good 1903 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The rooftop SE*STO on Arno restaurant offers contemporary Florentine fare, a superb wine collection and the best brunch in Florence
  • Belvedere suites with views of Florence's Arno River, Duomo and Piazza della Signoria
  • A state-of-the-art business center open 24 hours daily

What To Know

  • You'll pay a fee for WiFi access
  • The hotel's stately public rooms are available for weddings and accommodate up to 150 guests
  • SE*STO on Arno restaurant offers a 25 Euro per person set lunch package

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Palatial 13th-century Florentine building-turned-hotel, with topnotch service and rooftop restaurant with 360-degree views of the city

The Look

Stationed along the Arno River, the Westin Excelsior’s lobby sets a lavish tone with bright marble flooring and soaring ceilings. Special events spaces also impress, with details like stained glass ceilings and geometrical patterns on the marble pavements. With sights such as Piazza della Signoria and Uffizi Gallery just steps away, the Westin makes a convenient homebase for exploring Florence.

Bed and Bath

After a major renovation in 2009, guestrooms and suites are appointed with rich red fabrics, plush sofas and sleek, high-back leather chairs. Some rooms look onto the Arno River while others have views of the distant iconic Duomo and clustered Ponte Vecchio. Marble bathrooms are spacious with combo bathtubs and showers, plush robes and slippers.

Beyond

The rooftop lounge and restaurant SE*STO on Arno offers 360-degree views of the city via its glass-enclosed space. Weekend brunch is popular and arguably the best in the city, with giant tables overflowing with fish, salads, cheeses and raw bar fare, including langoustines and clams. The lobby also features ORVM Bar, with expertly mixed cocktails and nibbles available until 1 a.m.

In the Area

Located in the historic heart of the city, this hotel is within walking distance to all the major sights. If you’ve visited the Ponte Vecchio, Uffizi Gallery, the statue of David and the Renaissance churches, try the Ferragamo Museum. Situated in the family palazzo, this small museum pays homage to the man who designed shoes for Judy Garland and Marilyn Monroe.

How to Get There

The Westin Excelsior, Florence
Piazza Ognissanti 3
Florence, 50123 Italy

Reviews

We were super happy here!
Nicole G

This is a beautiful hotel but the staff makes it even more so! They are lovely lovely people. We were lucky enough to get a room that was ready as we arrived early and we appreciated that. The rooftop bar has excellent views. Walk through the lobby bar and it takes you to their outdoor tables along the river. We got so comfortable here one evening at the end of a very long day of exploring, we decided to stay for dinner and it was one of the best meals we had in Florence. Highly recommend the Asparagus Raviolli with Walnut Butter sauce.

Beautiful hotel. Great Location. Pricey.
837berniet

By looking at the website, one might think that there would be a fabulous view. That would be an incorrect assumption. While our room was beautifullly-appointed, comfortable, and modern, our view was of a wall.This would be the same ( I assume}for the majority of rooms in this building.
The buffet breakfast was very good. Prices were a bit steep, compared other Westin Hotels, but one has to consider the real estate it sits on. Nearby is the beautiful Chiesa (church} di Ognissanti where Boticelli is buried. Across the piazza is the Bottega Giotto, one of the finest leather-goods stores in Italy.

Accommodating hotel
yamip2019

I really loved this hotel . The rooms were spacious like in the USA . It was in a very good location in the heart of Florence and walking distance from everything.The bed was amazing . I came here from Venice and this is the first time I had slept in days because the bed was similar to my bed in Florida USA lol . The roof top had amazing panoramic views of Florence . The gym wasn’t huge but I loved it . It had everything I need it . The only thing is it seemed very hidden like down some stairs through a path . I even got lost trying to find it . The breakfast buffet was very very good . The only thing I didn’t like was the bacon . It seemed they bake it so it was hard and not crunchy. The bacon in the USA is fried and perfect . I also saw a market right in front of the hotel . I guess they put it on the weekends because this was on Saturday so that was nice . It had nice shops . The front desk customer service was amazing . I will for sure stay here again when I come and visit .