94%
Members Recommend
4.5
Very Good 486 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The elaborate stuccos in the Sala della Musica and the frescoed ceiling in the Fumoir
  • One of Europe’s most famous restaurants, the three-Michelin-starred Enoteca Pinchiorri, is in the same building
  • Junior suites contain huge beds and floor-to-ceiling windows looking out onto the Santa Croce basilica

What To Know

  • A city tax of $7 per adult, per night, will be collected by the hotel at checkout
  • This hotel doesn’t really do basic; the cheapest rooms available are Deluxe Rooms
  • Free WiFi
  • Room 308 has its own private terrace with stunning views of the Santa Croce basilica

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Ornate former palazzo with fabulous views of the Duomo and Santa Croce basilica in Florence's historic heart

The Look

This grand palazzo was originally commissioned by the pope’s treasurer, Marchese Baldinucci, in the early 1700s, and the two imposing granite columns at the entrance were sent from Rome. Inside, the high-ceilinged public rooms are adorned with ornate plaster stuccos and colorful ceiling frescos — it’s easy to see why this is considered one of the finest examples of a noble residence in Florence. The building was renovated in 2005, when it became a five-star hotel, and there are just 24 luxe rooms. The look is period elegance with contemporary comfort; the fireplace is marble, the sofas are leather.

Bed and Bath

Ask for a room with a view of the Duomo or Santa Croce; it really makes the central location worthwhile. Each room is unique and has original period detail and a mixture of antique furniture and modern textiles, fixtures and fittings. Expect large baths or rainfall showers, full-size fig-scented toiletries and little extras such as a wash mitt and nail file. The beds are spacious and comfortable (some are four-posters), and some rooms have walk-in wardrobes.

Beyond

Breakfast is a low-key affair in an intimate salon that at night turns into the restaurant. A large circular table is laid with an enticing array of fruit, cheeses, cold meats and fish, pastries and cereals. Eggs can be ordered separately from the menu for an extra charge. At night the restaurant, Guelfi e Ghibellini, is sophisticated and sedate, the relatively small room calling for hushed voices over a dinner of Tuscan fare. Try the Florentine steak for two or the chickpea soup with squid. Although the restaurant has a good reputation, don’t confuse it with the three-Michelin-starred Enoteca Pinchiorri downstairs, which shares the same building but has nothing to do with the hotel.

In the Area

Just north of Santa Croce and south of the Duomo, this hotel is in the historic heart of the city and within walking distance to all the major sights. The streets around the hotel are a tangle of medieval alleys and squares, dotted with quirky houseware shops, stationers stocking handmade Florentine marbled paper, and intimate cafés and restaurants. If you’ve ticked off the Ponte Vecchio, Uffizi Galleries, the statue of David and the Renaissance churches, then try the Ferragamo Museum. Situated in the family palazzo, this small museum pays homage to the man who designed shoes for Judy Garland and Marilyn Monroe.

How to Get There

Relais Santa Croce
Via Ghibellina 87
Florence, 50122 Italy

Reviews

4.5 Very Good 486 Reviews
Comfortable and Luxurious
Reviewed 2 days ago

Amazing stay at the Relais Santa Croce. Our junior suite was very comfortable and big enough for our family of three. If there was anything negative they could do a paint job in some of the rooms, like our restroom could of used some refreshing but still, it was nice.The staff was extremely lovely and helpful always smiling. Made it feel special. Most memorable evening for us was our cooking class with Chef Niccolo! True highlight of our stay in Relais Santa Croce.

The hotel is situated in the perfect part of town. Easy walking to all the major sites, restaurants and shopping. The perfect home base when in Florence.

5-star Treatment - Relais Santa Croce
Reviewed 2 weeks ago

We recently enjoyed a 4-night stay at the elegant Relais Santa Croce, near the Basilica of the same name, in Florence. We felt like we actually lived in this palace hotel, where everyone greeted us by name and went out of their way to make us feel totally at home. Our lovely room had a wonderful view of the facade of Santa Croce and we often found fruit or desserts in our room at the end of a day walking in Florence. We enjoyed cocktails in the cozy bar as well as in the elegant Music Room, a gourmet dinner in the Guelfi & Ghibellini Ristorante, special exhibits including Leonardo da Vinci's "dome" construction of the ceiling above the Music Room and the bronze hands of Andrea Bocelli sculpted by Roman artist, Dante Mortet. We cannot recommend this hotel highly enough. General Manager Marco del Llama was a most gracious host along with his staff of wonderful professionals. We can't wait to return!

Five Stars in the Heart of Florence
Reviewed 1 month ago

We stayed at Relais Santa Croce for just 2 nights but wish it could have been more. The entire staff from the bellman to the front desk are warm, gracious and professional. This is a small (which we like) hotel in the very heart of Florence. You are within walking distance from most of the important sites to visit. The hotel is situated in the shadows of the Santa Croce church where Michelangelo, Galileo and Machiavelli are buried. The hotel is incredibly designed with impeccable taste and style. The rooms are spacious and well appointed. The breakfast spread is ample with many choices. We dined at the hotel our first night and the food was terrific with a great selection of wines. Before dinner have a Negroni or an Aperol Spritz at the bar. The hotel is as historic as it is beautiful. Make sure to go to the third floor above the music room to see "DaVinci's architectural work." You could certainly stay at the much larger Baglione Hotel but if you want to experience the true feel for Florence, this is the place. I highly recommend it.

BEAUTIFUL BUILDING, OK ROOM
Reviewed 2 months ago

The building is in a great location not too far from the Duomo. It is a beautiful palazzo with an outstanding living room/ballroom on the first floor. The service is also great and the staff is very polite and welcoming. Shame about the room...very 'generic' looking and a bit too minimal...you would't certainly expect that from a 5 star hotel. The bathroom in the bedroom was very well designed, spacious and luxurious and so was the massive walk in closet!

Your home in Florence, away from home
Reviewed 3 months ago

Florence was the first stop on my honeymoon trip, and I couldnt be happier that I went with Relais Santa Croce (RSC) for the accommodation.

When I told them that the missus and I were there for the honeymoon, boy did they made sure its a memorable stay for us. The staff are very helpful and knowledgeable about the locale (where to eat, what to see), we quickly felt like local, hence it just felt like home.

The personal handwritten note from the manager of the establishment and help from the staff (Dorina, to name one of the many) are one of the highest level of hospitality I have ever experienced.

Wish I could take their warm hospitality with me to brace the colder Paris. Wishing RSC the best and keep up the good work.

Regards,
Oscar, H.