Members Recommend
Very Good 480 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The elaborate stuccos in the Sala della Musica and the frescoed ceiling in the Fumoir
  • One of Europe’s most famous restaurants, the three-Michelin-starred Enoteca Pinchiorri, is in the same building
  • Junior suites contain huge beds and floor-to-ceiling windows looking out onto the Santa Croce basilica

What To Know

  • A city tax of $7 per adult, per night, will be collected by the hotel at checkout
  • This hotel doesn’t really do basic; the cheapest rooms available are Deluxe Rooms
  • Free WiFi
  • Room 308 has its own private terrace with stunning views of the Santa Croce basilica


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Ornate former palazzo with fabulous views of the Duomo and Santa Croce basilica in Florence's historic heart

The Look

This grand palazzo was originally commissioned by the pope’s treasurer, Marchese Baldinucci, in the early 1700s, and the two imposing granite columns at the entrance were sent from Rome. Inside, the high-ceilinged public rooms are adorned with ornate plaster stuccos and colorful ceiling frescos — it’s easy to see why this is considered one of the finest examples of a noble residence in Florence. The building was renovated in 2005, when it became a five-star hotel, and there are just 24 luxe rooms. The look is period elegance with contemporary comfort; the fireplace is marble, the sofas are leather.

Bed and Bath

Ask for a room with a view of the Duomo or Santa Croce; it really makes the central location worthwhile. Each room is unique and has original period detail and a mixture of antique furniture and modern textiles, fixtures and fittings. Expect large baths or rainfall showers, full-size fig-scented toiletries and little extras such as a wash mitt and nail file. The beds are spacious and comfortable (some are four-posters), and some rooms have walk-in wardrobes.


Breakfast is a low-key affair in an intimate salon that at night turns into the restaurant. A large circular table is laid with an enticing array of fruit, cheeses, cold meats and fish, pastries and cereals. Eggs can be ordered separately from the menu for an extra charge. At night the restaurant, Guelfi e Ghibellini, is sophisticated and sedate, the relatively small room calling for hushed voices over a dinner of Tuscan fare. Try the Florentine steak for two or the chickpea soup with squid. Although the restaurant has a good reputation, don’t confuse it with the three-Michelin-starred Enoteca Pinchiorri downstairs, which shares the same building but has nothing to do with the hotel.

In the Area

Just north of Santa Croce and south of the Duomo, this hotel is in the historic heart of the city and within walking distance to all the major sights. The streets around the hotel are a tangle of medieval alleys and squares, dotted with quirky houseware shops, stationers stocking handmade Florentine marbled paper, and intimate cafés and restaurants. If you’ve ticked off the Ponte Vecchio, Uffizi Galleries, the statue of David and the Renaissance churches, then try the Ferragamo Museum. Situated in the family palazzo, this small museum pays homage to the man who designed shoes for Judy Garland and Marilyn Monroe.

How to Get There

Relais Santa Croce
Via Ghibellina 87
Florence, 50122 Italy


4.5 Very Good 480 Reviews
Rustic yet modern
Reviewed 2 days ago

The building goes back to 1800's but all the furnishing and amenities are all modern. A very white and bright environment. To top it off, the hotel has a three star michelin restaurant on the ground floor.

Staff was very helpful in choosing restaurants, transportation and other things. The hotel is in the centre of Florence and it is easy to walk to the main tourist places, shops and go sight-seeing.

In front of the hotel is a laundry mart. So convenient.

Well trained staff and v comfortable
Reviewed 3 weeks ago

We found the hotel to be well run and very comfortable. The staff are extremely helpful. It is a small hotel trying to maintain a feeling of ‘home’ amongst grand surroundings.
The walls and ceiling have amazing artwork.
There are often complimentary concerts in the music room.

The hotel is in a great position for walking to all the major sites.

wonderful stay in Relais Santa Croce
Reviewed 2 months ago

i like this hotel very much its classic design and the candle smell around the atmosphere, in the During the burning of the fireplace the pianist has a wonderful cut of Mozart.
the location is perfect.

Perfect end to our wedding week!
Reviewed 4 months ago

We stayed for 2 nights at the end of our destination wedding. The hotel was charming, luxurious, and perfectly located! The staff was overwhelmingly kind and generous, the room beautifully appointed with all the best amenities, and the food delicious. Our room had a lovely view of the Santa Croce Basilica, a huge bathroom, as well as generous turndown services with snacks/drinks. The staff went out of their way to help us out with an early morning flight (checkout, transportation arrangement, breakfast to go, 4am espresso, etc). We have always been impressed with R&C hotel properties and this one definitely lived up to the reputation. We would love to stay here again on our next visit to Florence!

What a lovely hotel!
Reviewed 4 months ago

We stayed here for three nights in September 2018 as part of a 35th anniversary trip. This is a classically elegant hotel. It is beautiful, quiet, and sophisticated. The breakfast is awesome The restaurant should not be missed because the food is out of this world. The location is close to many tourist attractions, and very convenient. We just loved this hotel, and we are recommending it to all of our friends! We had a great stay!!!!