94%
Members Recommend
4.5
Very Good 496 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The elaborate stuccos in the Sala della Musica and the frescoed ceiling in the Fumoir
  • One of Europe’s most famous restaurants, the three-Michelin-starred Enoteca Pinchiorri, is in the same building
  • Junior suites contain huge beds and floor-to-ceiling windows looking out onto the Santa Croce basilica

What To Know

  • A city tax of $7 per adult, per night, will be collected by the hotel at checkout
  • This hotel doesn’t really do basic; the cheapest rooms available are Deluxe Rooms
  • Free WiFi
  • Room 308 has its own private terrace with stunning views of the Santa Croce basilica

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Ornate former palazzo with fabulous views of the Duomo and Santa Croce basilica in Florence's historic heart

The Look

This grand palazzo was originally commissioned by the pope’s treasurer, Marchese Baldinucci, in the early 1700s, and the two imposing granite columns at the entrance were sent from Rome. Inside, the high-ceilinged public rooms are adorned with ornate plaster stuccos and colorful ceiling frescos — it’s easy to see why this is considered one of the finest examples of a noble residence in Florence. The building was renovated in 2005, when it became a five-star hotel, and there are just 24 luxe rooms. The look is period elegance with contemporary comfort; the fireplace is marble, the sofas are leather.

Bed and Bath

Ask for a room with a view of the Duomo or Santa Croce; it really makes the central location worthwhile. Each room is unique and has original period detail and a mixture of antique furniture and modern textiles, fixtures and fittings. Expect large baths or rainfall showers, full-size fig-scented toiletries and little extras such as a wash mitt and nail file. The beds are spacious and comfortable (some are four-posters), and some rooms have walk-in wardrobes.

Beyond

Breakfast is a low-key affair in an intimate salon that at night turns into the restaurant. A large circular table is laid with an enticing array of fruit, cheeses, cold meats and fish, pastries and cereals. Eggs can be ordered separately from the menu for an extra charge. At night the restaurant, Guelfi e Ghibellini, is sophisticated and sedate, the relatively small room calling for hushed voices over a dinner of Tuscan fare. Try the Florentine steak for two or the chickpea soup with squid. Although the restaurant has a good reputation, don’t confuse it with the three-Michelin-starred Enoteca Pinchiorri downstairs, which shares the same building but has nothing to do with the hotel.

In the Area

Just north of Santa Croce and south of the Duomo, this hotel is in the historic heart of the city and within walking distance to all the major sights. The streets around the hotel are a tangle of medieval alleys and squares, dotted with quirky houseware shops, stationers stocking handmade Florentine marbled paper, and intimate cafés and restaurants. If you’ve ticked off the Ponte Vecchio, Uffizi Galleries, the statue of David and the Renaissance churches, then try the Ferragamo Museum. Situated in the family palazzo, this small museum pays homage to the man who designed shoes for Judy Garland and Marilyn Monroe.

How to Get There

Relais Santa Croce
Via Ghibellina 87
Florence, 50122 Italy

Reviews

4.5 Very Good 496 Reviews
Perfect experience, perfect location
chmhmd

A perfect location to explore Florence. This hotel was wonderful. The staff were extremely helpful and even able to arrange a private city tour at the last minute. The room was comfortable and the steam shower was refreshing after a long day exploring. Every aspect of this hotel was as we hoped. I can't recommend this hotel enough.

The best of Florence
Frank A

This magnificent hotel exceeded our expectations in every way. The guest rooms, and the main rooms, are all exquisite. The main sitting room (with 30 foot ceilings) is truly awe inspiring. The location could not have been better - just five minutes from the Uffizi Gallery and next to Santa Croce -- and all much more quiet than just a few blocks away. The beauty of the hotel is matched by the superb staff, who welcome you like family and care for you as a family member.

Excellent in every way
zuberi123

We had a great stay at this beautiful property. The staff is polite and very helpful.

The restaurant is excellent so is the food, I would definitely recommend this property.

I look forward to visiting in the near future