What We Love
- The Caffe dell’Oro restaurant has swoon-worthy views of the Ponte Vecchio
- Stylish perks include free admission to the Ferragamo Museum and boutique discounts
- All suites face either the city, the Ponte Vecchio or the Arno, so there’s no such thing as a bad room here
What To Know
- The "Portrait Experiences," which include photography expeditions and foodie tours, can be pricey but are worth the splurge
- Pets are not only allowed but spoiled with special treats
- WiFi, Bluetooth and a free iPod for your stay are all included
- Free WiFi
- Parking On Site
- Room Service
If you’re the kind of traveler who avoids the big, flashy five-stars in favor of boutique hotels that really feel like a room of one’s own, this 37-room gem will set your heart aflutter. Situated beside the Arno River and steps from the Ponte Vecchio, this utterly stylish stay is part of the Ferragamo family’s collection of small but perfectly turned out properties. It’s not hard to trace the famed shoemaker’s DNA in the discreetly opulent furnishings (think elegant tones of silver, gold, cream and gray, Danish Modern–style chairs, cashmere throws and framed fashion prints from the Salvatore Ferragamo archives), nor in such thoughtful touches as the hotel’s signature scent, free bicycles for exploring the city and fresh flower arrangements. The guestrooms and suites all have romantic views of Florence, with its terra-cotta rooftops, famed bridges and tranquil river. Seafood and Tuscan meats are the highlights of the Caffe dell’Oro, a superchic restaurant with pinch-yourself views of the Ponte Vecchio, the city’s iconic medieval bridge lined with gold sellers. The menu is surprisingly adventurous for this part of Italy; along with Tuscan classics such as minestrone and wild boar gnocchi, you can sample zingy healthful dishes like quinoa salad with steamed vegetables and cured pink trout with apple salad.
In the Area
Take advantage of the family discount to visit the Salvatore Ferragamo Museum, a paean to the Italian shoe maestro whose fans included Marilyn Monroe — he personally designed 40 pairs of heels for the blonde bombshell. (There are guided tours the first Saturday of every month.) Pick up a pair of your very own stilettos or wedges at the flagship boutique on Via dei Tornabuoni or, if sticker shock strikes, head instead to the Mall, a high-end designer outlet in the Tuscan hills just 30 minutes from Florence, where you might snag a steal. While in shopping mode, check out the bling on the Ponte Vecchio, which has housed goldsmiths’ shops since the 16th century. You’re in the home of gelato now, so be sure to track down an icy treat when the retail therapy is done; the dark chocolate at La Carraia, on the Ponte alla Carraia, is rumored to be the city’s dreamiest.
How to Get There
A perfect Arno River front row setting, exquisite internal environment, top class personal services - with fundamentals all covered. Yet managing to exude a relaxed homely feel because there is no preciousness nor attitude so often encountered in other high end accommodations. We stayed 7 nights in a balcony room with breakfast. GEM recommendations for restaurants and tours are true to form. We are already looking forward to our return.
This Hotel is a 10/10, not only is it in the best location in town with luxurious and thoughtfully appointed rooms but the staff (all of them) are incredibly willing and able. It is clear that they are not only well trained and educated but empowered and therefore engaged in providing guests a great experience. We returned to our room late in the evening to find that the AC wasn’t working, the desk managed a team member immediately and as soon as it was determined not to be user error they moved us to another room. What could have ruined our experience was quickly and efficiently managed and we were able to accept it for what it was and get back to enjoying our stay without any residual impact, bravo. It is a high accolade that the team were able to make such a positive impression on this already impressive hotel and location
I would recommend this hotel and their team without hesitation, of course this comes with one caveat being that it is at a $ price, but we got what we paid for and we’ll be back for more
PS: that’s the view from our bedroom window
This is one of the best hotels we have every stayed at! Everything is perfect! The rooms are fresh and modern, but still have the charm of Florence. The only thing better than the stunning rooms was the exceptional service of the staff. From the personal check in, baggage handlers and the restaurant staff everyone is well trained and superbly attentive. As an added bonus the location on the river next to the Ponte Vecchio is incredible. Without a question we will be returning to the Portrait Firenze.
This is a luxury hotel so don’t pick it if you are looking for a bargain. If you are looking for a very new, modern, superbly appointed and decorated property, in the heart of Florence & steps from the Ponte Vecchio bridge, then it’s a fantastic choice.
The staff are all very friendly and attentive. We arrived early in the day to maximize our touring time and since it was before check in time and the room was not ready, they welcomed us and offered us a cool drink, stored our bags and made a lunch reservation for us nearby. When we returned to check in later all went quickly and smoothly and the room we booked was wonderful.
I didn’t have a single complaint. I travel frequently and have high standards. I did my research before selecting the hotel and it met and exceeded my expectations.
Portrait Firenze feels like it is in a class of its own with so much charm to keep drawing us back. We love the city of Florence and staying at portrait really elevates the whole experience from the professional life style team to all the perks that come with the booking.
This is our fourth time with Portrait. The management offered us an upgrade this time from a studio deluxe river view to a superior river view suite. The upgrade is very much welcomed as the suite offers quite a bit more space compared to the studio, so we were able to spend our four nights here in extra comfort. It’s also the first ever upgrade we have ever received from portrait hotels.
One thing to note, however, is that the suite offers space in exchange for slightly less view since there are only two windows with river view and one big window in the bathroom, whereas, studio deluxe has four huge floor to ceiling windows with river view.
The rest of our stay went perfectly. The life style team members really go the extra mile to make sure we are all taken care off. From the warm greetings from Catalina to the excellent restaurant suggestions by Raffaello to the very nice personal touches by Mateo. We felt right at home! Raffaello suggested a new restaurant for us to try every night and with his magic wand, he was able to get us a table at the ever so busy Buca Mario at the last minute. The restaurant was a treat and like nothing we had tried before in Florence. Mateo prepared herbal tea for us at night to help us sleep better. We both thought this was a very nice touch and showed how much life style team members cared about making our stay as comfortable as they can. Catalina is always a treat to chat with, and she gave us a very warm and personal farewell on our departure. The rest of the staff are equally excellent. The entire team runs like a well oiled machine.
The house keeping was a little off for the first two nights but returned to the usual high standard for the rest of our stay. The included breakfast has good variety but hot dishes are a la Carte. The frittata with everything is probably one of the best I have ever had. We also tried room service one night and the service was prompt and the food quality was very good as well.
It was a shame that we could not stay longer as we are already missing Florence and the wonderful team at Portrait. We will definitely return for our future vacations in Florence.