4.0
Very Good 533 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A historic, four-star hotel in the beautiful heart of Florence, with breakfast and a welcome drinkEmbracing la dolce vita with an Italian gelato or two
  • Taking the short walk to the iconic Duomo to climb the 463 steps for an unrivaled view of Florence
  • Enjoying the hotel’s original frescoes, artwork and antiques in the lounges and guestrooms

What To Know

  • The hotel is on a very quiet side street, but only a few minutes from plenty of restaurants and shops and main attractions like the Duomo
  • All of the rooms are laid out differently as the hotel is housed in a converted convent
  • Free WiFi can be unreliable

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Parking On Site
  •  Pet-friendly
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property building Villa home living room counter cottage mansion hacienda loft Lobby farmhouse cluttered

Overview

An elegant stay at a four-star hotel in the heart of Florence, including breakfast and a welcome drink

The Lowdown

Madonna was right – Italians do it better. From its service to the style, The J and J is every Material Girl’s dream in Florence. A 16th-century convent turned four-star hotel, this historic building packs a lot in beneath its vaulted ceilings. Original artwork, frescoes and antiques sit alongside comfortable, contemporary furnishings in the 21 guestrooms, which celebrate the city’s rich past.
Kick-start the day with a steaming cup of strong espresso and a hearty breakfast, before setting off to take in the impressive Duomo, the Basilica of Sante Croce, the renowned leather market and the magical Ponte Vecchio, all easily accessible from this dreamy retreat.
Good to know
Some upstairs rooms are reached by a steep or spiral staircases. Those with mobility concerns may prefer to request a room on the ground floor.

Rooms

The 21 guestrooms of this 16th-century Florentine convent are individually decorated, but all are elegant and thoroughly relaxing. Old and new marry in these modern abodes, which are filled with antique furniture, original frescoes and artwork.

Dining

Set yourself up for a full day of sightseeing with the hotel’s hearty buffet breakfast, which can be enjoyed al fresco in the courtyard when the weather permits. Continental and cooked options are available, as well as the hotel’s renowned Italian coffee. Room service is also available during limited hours.

Location

The hotel’s Via di Mezzo location provides an oasis of calm just minutes from the popular tourist trail. If you decide to follow the crowds, you’ll uncover the Duomo, Basilica of Sante Croce, River Arno and Sinagoga just a short walk away. For transfers, the central Santa Maria Novella train station is a few minutes from the hotel.

How to Get There

J And J Historic House Hotel
Via Mezzo 20
Florence, 50121 Italy

Reviews

4.0 Very Good 533 Reviews
Not as expected and pictured
Reviewed 5 days ago

The link for this survey does not work. It simply takes you to the hotel website.

I did not complete my stay. The hosts were very nice people, but unfortunately I elected to leave for another hotel. The hotel smelled like cigarette smoke which made me feel ill (I understood this was a no smoking hotel but the front desk informed me maybe some guests do smoke), the furniture and rugs in the rooms and main lobby were dingy and stained and not cleaned, there was hair in the bathtub in my room...and the tap fell off the wall in when I tried to wash my hands in the bathroom. For the price of the room I was not willing to complete my stay...and I did not appreciate given these circumstances that I was required to pay for one night even though I left half hour after checking in.

The building is very charming and has great potential...I strongly suggest a good cleaning, some clean new furniture and, and try to get rid of the cigarette smoke smell and prevent all guests and employees from smoking anywhere on the premises.

A shabby hotel in need of investment that serves coffee in a teapot!
Reviewed 1 week ago

We were thoroughly disappointed in this hotel. Our initial booking of a deluxe room was upgraded on arrival to a "suite" (room 4) basically a large room with shabby furniture and a outdated bathroom with no proper shower just a hose attached to the taps. The only window looked over the central internal courtyard and the main passage way for guests to access their rooms so you either had to have the curtains closed all the time or open for everyone passing by to see in.

We were so dissatisfied we asked for our original deluxe room, that we had booked back in January. The only one that was available(allegedly) was room 20 and be aware that this room is ABSOLUTELY nothing like the rooms on the hotel website. It is painted completely white (dirty marks everywhere), no pictures or nice furnishings, not even a mirror in the room. The bathroom has an over shower bath which floods the tiled bathroom floor everytime it is used.The bath is too high to get in and out of comfortably and there is no grab rail for safety.

We complained and were told the hotel was full and this was the only available available room , although the website showed several rooms available for the remaining dates of our stay.

Breakfast was poor - a choice of 2 cereal, 2 pastries, some cold cuts, cheese or scrambled egg and bacon kept warm in a container. The coffee was served in a teapot! In a nation famed for it's love of coffee, this hotel cannot even serve it in a cafetiere.

The manager does not like complaints. He consistently interrupted and made false allegations that my husband was rude. Our holiday company intervened and spoke to the hotel and also offered to transfer us to another hotel but we only had two nights remaining so we decided not to waste any more of our holiday time and stayed.

24 hours after our complaint , a bottle of Prosecco and snacks were delivered to our room obviously in the hope we wouldn't follow through on our complaint.

This hotel doesn't have character, isn't quaint or charming. It is decrepit, in need of a total refurbishment and investment. The excuse that it is a old building doesn't really work, as most Florence hotels are old and they don't have these problems.

We will never recommend this hotel and if you are still tempted to book after this review then please do make sure you don't get Room 4 or 20. as you will be as disappointed as us.

Good location, great breakfast, kind service
Reviewed 1 week ago

Spent 3 nights here while in Florence. It's about a 10 minute walk to the Duomo area which is very handy. It's on a quiet street which is lovely for sleeping. A nice courtyard area would be lovely for afternoon / evening drinks when the weather is a bit warmer. Breakfast is plentiful and varied. Service is attentive but not overbearing. We would stay here again if every back in Florence.

Amazing!
Reviewed 3 weeks ago

Such a lovely sweet place - lots of character, and all the staff are really friendly and helpful.
Can't fault it - yummy breakfast, and amazing showers!
Very nice courtyard and sitting area etc. All done in classic Florentine style.

Vacations
Reviewed 3 weeks ago

Excellence service warm and kind
The room is really cozy and quiet
Location is amazing really close to downtown, ten minutes walking
Breakfast included and the food was excellent
WiFi in all the hotel