91%
Members Recommend
4.5
Very Good 202 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Rooms dripping with gorgeous antiques
  • Cozy bar in the Hostaria Bibendum, great for an afternoon vinsanto or a late-night Negroni
  • Wonderful centro storico (historic center) location
  • Impeccable Old World European service, with a friendly attitude
  • Knowledgeable concierge

What To Know

  • Interior rooms are quieter but don’t have much of a view
  • This is a very conservative, Old World establishment
  • Free WiFi throughout
  • Some of the standard rooms are quite small
  • There is no fitness facility on the premises
  • A city tax of approximately $7 (5€) per person, per night will be collected by the property at checkout

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Helvetia & Bristol, you’ll be centrally located in Florence, steps from Strozzi Palace and Palazzo Davanzati Museum. This 5-star hotel is close to Ponte Vecchio and Cathedral of Santa Maria del Fiore.

Make yourself at home in one of the 67 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services. Additional features include babysitting/childcare (surcharge), shopping on site, and wedding services.

Grab a bite to eat at the hotel’s restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Florence? This hotel has 915 square feet (85 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

How to Get There

Helvetia & Bristol Firenze – Starhotels Collezione
Via Dei Pescioni 2
Florence, 50123 Italy

Reviews

4.5 Very Good 202 Reviews
Unforgettable Stay
Reviewed 4 days ago

This is a very centrally located hotel just minutes away on foot from most points of interest in Florence, which makes this a great home base. We have stayed in several comparable properties in Florence, and this one holds up well against its competitions.

The front desk staff are all very welcoming and friendly. I feel bad for forgetting her name, but a very nice lady with stylish glasses helped us with the check-in process and showed us our very nice room upgrade from a Junior Suite to a full Suite overlooking Palazzo Strozzi.

Our suite is very spacious with two very large floor to ceiling windows and extremely tall ceiling. It has that "palazzo feel" to it. The bathroom is a bit on the small side and we feel that the toilet could be positioned better. One interesting thing about the tub and shower combo is that there is no shower curtain or glass to prevent spillage. Thankfully the water pressure was not too strong to cause problems, but we had to exercise caution when showering nonetheless.

This time we experimented with shipping our luggage to our final destination after our four day stay in Venice to make our train travel easier as traveling with two large pieces of luggage can be a royal pain on trains with minimal luggage storage. The concierge Gabriele helped us with the entire process from contacting the shipping company, contacting our next hotel and making sure all of our luggage is well packaged. He really made the whole process super simple! With his help, we were able to travel light to Venice which made our journey so much more enjoyable.

The breakfast staff are equally charming and friendly. Although the breakfast offerings are a little basic and eggs are not what I normally would prefer, but, fortunately, a made to order egg dish can be ordered without additional charge. We had an unforgettably fun napkin folding contest at the breakfast with the staff that lightened our days.

All in all, our stay was truly memorable thanks to all the helpful staff at this hotel. I highly recommend this hotel for its personal touches, great location and heritage.

Pure Italian comfort
Reviewed 1 week ago

This is the perfect place to stay in Florence for the first time. The decoration is sober and comfortable, The place is an old Townhouse. Great people working there and ready to take care of you.
The rooms are spacious and super well equipped with refine linens and bathroom toiletries. The housekeeping team is alert and available always.
They have a great breakfast room that serves a delicious breakfast (sometimes included)
They also have a small bar with comfortable areas to seat and relax.
The location cannot be better.
It is always a pleasure to see a "Team Oriented Crew", They just want you to have the best time. I will come back.

Centrally located heritage hotel
Reviewed 2 weeks ago

We stayed there from 18th to 22nd May 2018 with family. It is located in an area buzzling with activities and most conveniently located, walking distance from the shopping malls, tourist attractions, bars, restaurants, etc..

It's like staying in a Florentine Palace
Reviewed 3 weeks ago

I spent a week at the hotel in 2016 and again in 2018. I love the hotel. The location is fantastic, the rooms are beautiful and comfortable, and the service is outstanding. I wouldn't stay anywhere else in Florence.

Wonderful and elegant hotel in the heart of Florence
Reviewed 3 weeks ago

Together with my wife I came to this traditional luxury hotel
in the heart of Florence. The hotel is an institution and we
really liked our elegant and very tastefully decorated junior suite. You really feel like in a typical Italian Palazzo.
Only the bath room doesn‘t fit the rest of the hotel room because it lacks some modern equipment. It‘s small and not
very practical.
However the rest of the hotel is so perfect including the
very friendly and helpful staff.
The hotel is also very well located and so close to all historical sites in Florence. You can do everything by foot.
I can only recommend this hotel to everybody coming to Florence!