Members Recommend
Very Good 254 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Rooms dripping with gorgeous antiques
  • Cozy bar in the Hostaria Bibendum, great for an afternoon vinsanto or a late-night Negroni
  • Wonderful centro storico (historic center) location
  • Impeccable Old World European service, with a friendly attitude
  • Knowledgeable concierge

What To Know

  • Interior rooms are quieter but don’t have much of a view
  • This is a very conservative, Old World establishment
  • Free WiFi throughout
  • Some of the standard rooms are quite small
  • There is no fitness facility on the premises
  • A city tax of approximately $7 (5€) per person, per night will be collected by the property at checkout


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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The Review

With a stay at Helvetia & Bristol, you’ll be centrally located in Florence, steps from Strozzi Palace and Palazzo Davanzati Museum. This 5-star hotel is close to Ponte Vecchio and Cathedral of Santa Maria del Fiore.

Make yourself at home in one of the 67 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services. Additional features include babysitting/childcare (surcharge), shopping on site, and wedding services.

Grab a bite to eat at the hotel’s restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Florence? This hotel has 915 square feet (85 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

How to Get There

Helvetia & Bristol Firenze – Starhotels Collezione
Via Dei Pescioni 2
Florence, 50123 Italy


4.5 Very Good 254 Reviews
Great location in the heart of the city
Reviewed 5 days ago

Location just in few steps to all local attractions. Accommodation in classic style. on my opinion rooms are a bit small but clean and comfortable. Front desk is very attentive and helpful.Great ambiance of Florence.

Location and Hospitality par excellence
Reviewed 1 week ago

The location of this Hotel was simply amazing! to begin with the Hotel is very tastefully done and is located in the heart of the city. High street fashion and all other boutiques are just a few minutes walk from the Hotel.
Arno river and Ponte Vespucchi are walking distance from the Hotel. Fine Bistros and Tuscan restaurants are all scattered around the vicinity!
Coming to the Hotel Management & Front office - i was pleasantly surprised by the courteous and helpful nature of the staff. they did everthing to accomodate my requests and were very responsive at all my queries!
i will definitely come here again.

Excellent Service & Location
Reviewed 4 weeks ago

Not enough can be said about this hotel and their staff. Warm welcome from concierge staff...Carlo, Gabriel, Kenya, Viviana, and others that helped with reservations and requests...always with a smile. Beautiful.lounge area with a fire to enjoy although a November visit to this city has great temperatures. Fabulous extensive.breakfast buffet with delicious food and service by Esmeralda and Sabrina and others. Also, if you lucky, they will have the octopus with potatoes on the menu but I am sure everything that the chef prepares is great.

Centrally located hotel
Reviewed 4 weeks ago

Location, location, location screams the USP of this property. A short distance from all the major attractions, historical as well as the more modern (in terms of shopping). The people at the reception are very helpful.Almost everyone speaks english. The restaurant staff are very helpful as well. This hotel oozes old world charm. The rooms are high ceilinged and full of period furniture. The bathrooms though are well modernised. Cabs come right to the doorstep of the hotel. While close to the Duomo and the Point Vechhio (about 7-8 minutes walk each), the place is slightly further away from the Accademia and the Uffizi. (About 15 minutes to the Accademia and 12-13 to the Uffizi).

Lovely Hotel in Central Florence
Reviewed 4 weeks ago

My husband and I stayed here for 3 nights in early November. The staff was exceptional - very friendly and welcoming, and helpful when we needed restaurant reservations and taxis. Our room was enormous: king-sized bed, two big windows on the Piazza dei Strozzi, a sitting area with a sofa and coffee table. Big, beautiful marble bathroom. There is some noise from the street on this side of the hotel but the wooden internal shutters help muffle it. Breakfast was very nice and on cold mornings there is a fire going in the lobby when you come down. Great central location. The lift was not working for about 24 hours during our stay, but they allowed guests to use the service lift so it was not much of an inconvenience. I would go back again in a heartbeat (n.b., I am only giving it four stars because we didn't eat there and so couldn't judge that aspect of the hotel's amenities).