4.5
Very Good 2119 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Comfy condo-style guest rooms; all suites are ocean facing
  • Kitchens or kitchenettes in all rooms
  • Fast WiFi

What To Know

  • Pop-up restaurant Stix was such a huge hit, it's become a permanent addition to the hotel
  • With just two treatment rooms Anani Spa is small, but services are topnotch

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Family-friendly boutique hotel right on beautiful Grace Bay Beach, with a pool and two restaurants

The Lowdown

There’s a straight shot of the white sand beach from the open-air reception area at this pretty boutique hotel, consistently ranked as one of the best in Providenciales thanks to its stylish, modern décor, friendly service and prime position along one of the less busy stretches of Grace Bay Beach. The hotel’s comfortable, condo-style accommodation options run the gamut from studios to four bedrooms, each with fashion-forward, earth-toned décor, comfy beds, and room to spread out. West Bay is a particularly perfect choice for families thanks to kitchens or kitchenettes that make it easy to dine in during your stay. And, while the relaxed vibe makes it easy to unplug, super-fast WiFi means you’ll have no problem staying connected if need be. The hotel has two restaurants: Noodle Bar + Kitchen features lunch and dinner menu with an Asian influence (think Thai chicken and glass noodle salad) and is also where the breakfast buffet is served each morning. Stix restaurant is on the beach, where light local nibbles like cracked conch and jerk-roasted corn on the cob are served on sticks alongside tropical drinks. Hit the small but well-equipped fitness center for a workout or walk over the little bridge from the resort to the sand and go for a long walk down Grace Bay, one of the Caribbean’s best beaches.

In the Area

Swing your clubs at the Provo Golf Club; this challenging and beautifully landscaped course is the only championship option in Turks and Caicos (look out for flamingos in the lakes). Or hit the water with a sail/snorkel excursion with Ocean Outback Adventure, where an afternoon aboard the glass-bottomed catamaran includes a trip to an old pirate cave. Hungry? Hit Da Conch Shack. It’s a bit on the touristy side, but it’s a must for mollusk-lovers with dishes like conch salad, conch fritters, conch chowder and more. For a gourmet dinner head to the glamorous restaurant Parallel 23 for a romantic alfresco setting, a state-of-the-art display kitchen and boutique wine list.

How to Get There

West Bay Club
Lower Bight Road Bldg A
Providenciales, BWI Turks and Caicos Islands

Reviews

Beautiful resort, excellent service
WHurl

The resort is relatively small, not very many rooms I would guess under 100, but they are huge! Our room(406) had to be close to 1000 square feet with a full kitchen, including stove, microwave, utensils and dishes. Large living room and entryway with full laundry washer/dryer. The bedroom alone was 400 square feet roughly, huge closet space. The balcony was facing the ocean and plenty g enough for two lounge chairs to sit comfortably.

The grounds are meticulously cared for and everything is quite easy to find. Downside there a no store/shop on site to buy small snacks and stuff, the sister resort next door has one.

Food is very good, not a huge selection but very good. Restaurant right on the beach, 100 feet or so from the water. Excellent menu selection. The service at all restaurants is outstanding and they go well beyond to make you happy. The resort is about 20 minutes to the airport, $20 US for a cab. Breakfast was free for us, and offered an outstanding selection.

I would stay here again in a heartbeat. If you eat sand, sun, water and quiet. It’s perfect. No live entertainment, at night but available at sister resort or in Grace Bay.

Amazing kid friendly resort
KrystleBryson

We visit the West Bay Club a few times a year and they never disappoint. The staff goes above and beyond to may sure your trip is an amazing experience. They have an amazing kids club and Margaret is fantastic with kids. I think our kids spent more time with her then us. Not because we made them go but because they asked everyday to go see Margaret. She would come swimming with us and play with the kids, made lots of crafts and had dance parties. We are looking forward to going back again soon!

Great Resort and Staff except for Kathy
GolfFanatic26

Overall the resort is beautiful and the staff goes out of their way to ensure you have a please time. Please note that the hotel is also a residence so it may seem pretty empty at breakfast and dinner when you attend the restaurants. My wife and I were just there at the end of October for a week when it was low season on the island.

Everything went really well except for all of our experiences with Kathy at the front desk. Jean Claude, Giovanni, Edison, Aracelys, Kay and even Franklin (grounds keeper) were super pleasant and helpful anytime we had interactions with them. Kathy on the other hand was extremely unfriendly. Anytime we or other guests would come by the front desk, her head was consistently down on her phone or looking at her computer. She rarely if ever greeted guests and never broke a smile. It was thoroughly shocking to us given that she works in concierge/hospitality.

Aside from our experiences with Kathy, the rooms are beautiful as long as you get a 1 bedroom suite or above (The studios will likely face the backside of the hotel and not the ocean), the beach is breathe taking, and the location is in a pretty quiet area of the island. The pool is always relatively quiet as theres no bar attached the beach is the main attraction at the property.