The Regent Grand
What To Know
- Well located in the heart of Provo and within walking distance of restaurants, grocery stores, coffee shops, and more
- Head across the street to Le Bouchon du Village for a great French meal
- WiFi works well
- Free WiFi
- Kids Club
- Parking On Site
With a stay at The Regent Grand in Providenciales (Grace Bay), you’ll be minutes from The Regent Village Shopping Mall and Salt Mills Plaza. This 4.5-star resort is within close proximity of Grace Bay Beach and The Hole.
Make yourself at home in one of the 32 individually decorated guestrooms, featuring microwaves and DVD players. LCD televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 spa tubs, an outdoor tennis court, and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Grab a bite to eat at the resort’s restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.
Business & Travel Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Providenciales? This resort has 1000 square feet (93 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
How to Get There
I stayed in the Regent Grand hotel with my family the week of January 19 to the 26th 2019.
I wish that when I made the reservation, I had been informed that they are starting to build a new Ritz Carlton hotel on a huge lot adjacent to the Regent Grand. All day long large cranes and trucks carry building materials and dump them on the site making a lot of noise. Construction men bang hammers against steel all the time. We cane to relax and were subjected to construction noises whether in the room, at the pool or at the beach. Really spoiled our vacation. The hotel offered to move us to another hotel but with a caveat - we would have to pay double for the additional cost of the other hotels. They then offered us a %9 discount on our hotel charges which we reluctantly accepted . The noises still did not go away.
The Wi-Fi in the hotel was beyond description. First you had to switch between two different networks with different passwords depending on which part of the hotel you were in at any time.
The Wi-Fi was most unreliable. We had to call the front desk several times to come and reboot the router in our room because it stopped working and we couldn’t access the Internet. Otherwise the WiFi was extremely slow and paused intermittently. Very frustrating.
One day I went to the beach and asked the attendant (I think his name was Leon) for towels. He asked me for my room number. When I told him, he said I should go to another location (about 100 yards away) in the hotel to get my towels. Apparently, and we were never told about this, there are two competing groups in the hotel. When I asked him to please give me the towels this time he refused and insisted that I go to the other location for the towers. I am 81 years old and it was difficult for me to walk back and forth for the towers. At least out of respect for my age, not to mention being a guest of the hotel, he should have given me the towels and not insisted that I walk all the way to the other end of the hotel and back.. Ironically, that occurred on my last day at the hotel. Prior to that, I had no problems getting towels at the beach.
Regent Grand is a beautiful property on a great stretch of Grace Bay. The suits all have pool and ocean views. They are beautifully furnished and spacious. If you are expecting 5-star service for the price, lower your expectations. The residents board fought, and now there are two management companies involved. Pool has no attendants. It takes ages to get water and towels. There were loose wires hanging from dislocated pool lights. And if your suit belongs to Bianca Sands company, you cant charge anything to the room. Unbeatable location though, walking distance to main street with great restaurants.
Location was key in the Grace Bay area. Quite beach, beautiful sand, clear water GREAT Staff. I would have given a 5 star but dealt with a little construction finishing up from hurricane Erma which hit them a year ago. Have to be a little understanding but still a bummer that we had scaffolding in our view for 5 of 7 days. Also not serving breakfast anymore. Staff was amazing and very helpful. Let's start with the front desk Rowvena and Raquel were great always there to find and booking restaurants and car rentals. Then there were the blue shirts (a little confusing white and blue shirts) we had 3 amazing guys that treated us like royalty JoJo, Gill and Mel from helping us everyday at the beach to make sure we had our place with fresh towels and water to start our day. Then anything we needed from food or drinks they would get it for us. They also gave us recommendations from area's to snorkel (Corals Gardens ) to the fish fry on Thursday nights (a must for anyone). Can't say enough good just wish the construction would have been done.
As of December 20th, half of the ocean-facing rooms still had significant scaffolding on them partially obstructing balcony views of the ocean. There were also intermittent construction noises (hammering, sawing, and sanding) from 8am-6pm that were loud enough that they could be easily heard while in the ocean in front of the neighboring resorts. It did not appear that the construction was nearing an end.
Super quiet, peaceful beach front propery with a vast enclosed pool area. Amazing breakfast and close to resturants and shopping. They have some construction going on but fir the most part you can relax and star gaze on the beach at night.