96%
Members Recommend
4.5
Very Good 1003 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Jetsetter 2015 Best of the Best Finalist: Best on the Beach
  • Free breakfast, non-motorized water sports, bicycles, group yoga, Pilates and WiFi
  • Parrot Cay by Como is all about serenity and seclusion; the island is a favorite among A-list celebs
  • The staff/guest ratio is 2:1
  • Don’t leave without trying the coconut sorbet from the on-site plantation

What To Know

  • The resort is a 30-minute boat ride from Providenciales; commercial transfers are $100 per room and can be arranged through the property (private transfers cost more)
  • Restaurant menus change every three days
  • Dogs 25 pounds and under are permitted at no additional cost; please notify property in advance
  • See more photos

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beachfront Buildings Deck Luxury Resort building porch property house home yellow outdoor structure cottage backyard Villa

Overview

Exclusive private island hideaway with two top-notch restaurants, a spa and a pristine mile-long beach

The Look

Located just a 30-minute boat ride from Providenciales on the 1,000-acre private island of Parrot Cay, this eponymous resort is the crème de la crème when it comes to extravagant Caribbean living. Chauffeur-driven golf carts — the only mode of transportation on the island — putter along a labyrinth of narrow unpaved pathways that weave throughout papaya, frangipani, almond and banana plants. It’s the type of place where high-profile luminaries come to slow things down (Donna Karan owns real estate here) and escape the flash of the paparazzi.

Bed & Bath

The resort’s 75 guestrooms, villas and beach houses have four-poster beds with gauzy canopies and black-and-white photos of Parrot Cay adorning pasty walls. For more space and direct access to the azure waters, book a 1,075-square-foot One-Bedroom Beach House, which features a spacious living room and dining area with pine floors and white vaulted ceilings and exposed rafters. There’s also a conservatory with loungers, and a private sundeck with a heated plunge pool. Bathrooms pamper with separate tubs and rainfall showers, robes, slippers and Como Hotels’ Invigorate toiletries in eucalyptus, geranium, lavender and peppermint scents.

Beyond

Set back from a seemingly deserted mile-long stretch of sand, Parrot Cay by Como’s sexy infinity pool is ringed with ivory-cushioned loungers and umbrellas. Sharing a portion of this sunny perch is the alfresco Lotus restaurant, which is under a shingled pavilion and specializes in Asian and Caribbean staples such as West Caicos lobster tail with fresh tomato salsa and banana ketchup. The adjacent curved stone bar shakes up crafty cocktails (we can vouch for the ginger mojito) and is one of the best spots to kick back in the evening. Inside, Terrace restaurant cooks up scrumptious Mediterranean-inspired fare in a more formal setting. Active types will enjoy the 24-hour fitness center and two floodlit tennis courts (you can even call in a pro for some pointers), while those wanting a complete respite can retreat to the spa for the signature Como Shambhala massage treatment.

In the Area

Part of Parrot Cay’s appeal is the chance to get away from it all. Go for a run on the one-and-a-half-mile path through the on-site coconut and banana plantation, splurge on a romantic beach picnic, try your hand at kayaking or strap on a snorkel and some flippers and discover the unrivaled marine life (the world’s third-largest barrier reef sits just offshore). Other activities that can be arranged include deep sea fishing, scuba diving and sunset cruises.

How to Get There

COMO Parrot Cay
Parrot Cay
Parrot Cay, BWI1 Turks and Caicos Islands

Reviews

4.5 Very Good 1003 Reviews
5 stars is just not enough!
Reviewed 4 days ago

It was our second stay at COMO Parrot Cay this June and I can’t believe it’s taken this long to post our review! Parrot Cay continues to deliver a truly “beyond words” experience. 5 stars is far from enough recognition... just like our first trip one year ago, this trip was just spectacular in every way.

The island itself encapsulates beauty, peace and serenity. The water is the perfect temperature and so clear... with sand is as soft and white as flour. The grounds and gardens are lush and meticulously maintained with attention to even the smallest details.

We chose to spend most of our days leisurely bouncing between our private beach house's pool, the sea a few steps from our home and our home’s chaise lounges in the shade.... shell collecting along the shores and many sandbars was also a treat. The main resort pool was a short beach walk from our home - and our daughters’ enjoyed swimming before and after lunch at Lotus. While we never got around to paddle boarding, but they were always available..... For the first time this year, we took a guided sail on one of the resort’s Hobie Cats - it was was super relaxing and such a beautiful way to see the island... Tony and his team were so helpful and patient providing expert on-boat instruction and then they never let their eyes off of us as we sailed up and down the beach.

The food is absolutely incredible- made with the freshest ingredients. With each plate presented like a work of art. It’s really magic how they can serve fruits and vegetables at their peak perfect ripeness.... and the broad variety of fruits and vegetables is just as amazing. Each meal choice is so inventive and wholesome- down to their homemade honeycomb butter with breakfast. Simply delicious.

Their COMO Shambhala spa and wellness programs take healthy, mindful living to a whole new level... incorporating various practices of Eastern philosophy into massage treatments. I had the most amazing Thai message by Nina and my husband’s integrated therapeutic massage by Made Mawa was equally incredible. After experiencing these massages, we’ll never be able to “settle” for typical Swedish massage packages again :)

The Shambhala experience extends into their wellness programs... each day offering various complimentary mediation, Pilates, Yoga, Thai Chi and Qigong classes in the most peaceful open-air setting allowing soft breezes and sweet sounds through open doors over looking the water. Dr Parth and Paula are truly masters in their respective disciplines. We took at least one class each day and left each feeling so whole and alive.

The island and all of its offerings are truly brought to life by its exceptional staff. They delivered a perfect experience to us - yet we never saw a staff member rushing or frazzled... And while there’s never a need to rush on the island, we never experienced a wait for food or any service throughout the trip. Things just magically happened right when you wanted them to! They uphold the highest level of warm, inviting professionalism - where we were always greeted by name and a smile - especially Catarina who had the most amazing birthday treats floating (literally!!) over my bed!

The real gem of our experience was our butler, Sarba. We just can’t say enough about him - he was truly the conductor of our perfect vacation. His attention to making every moment so very memorable and “just right” is second nature to him. He anticipated our needs before we even knew we “needed” anything. The happiness and joy that he derives from his job is contagious and such incredible energy to be around. We feel so blessed to have been able to call him our butler two years in a row.
As we pulled away from the dock - our daughters said “Sarba is one of the best parts of Parrot Cay” as he waved to us until our boat was out of site.

The only way we could leave was knowing that we’ll be booking a 2019 trip back to the island!!

Hidden Fees, Crowded and Barking Dogs
Reviewed 1 week ago

Where do I start? Como Parrot Cay was amazing 5 years ago. I vacation here 2 times a year sometimes and I’ve been to Como Parrot Cay over 8 times. 5 years ago, you felt like you were the only person on the island. The island was very quiet and therapeutic, you truly felt like you received R&R.

Now, there are high hidden fees regarding the boat ride to and from the island. We were charged 450.00 for the 20 min boat ride, which is not disclosed when booking the hotel. There were over 15 people on the boat ride to Como Parrot Cay and roughly the same as we returned. (The boats are hotel owned, and also used for transporting goods and employees to and from the main island)

When we were on the beach the chairs and umbrellas are extremely close together now. This is a 1000 acre private island with a huge beach front. They use to have the chairs and umbrellas spread out, so you had privacy and you never even heard your neighbors because they were at least 15 to 20 ft apart from you. Now, the chairs and umbrellas are 3 ft away from each other and beach is crowded and loud.

They allow guest to smoke on the beach, so if you are a non-smoker be careful not sit down wind on the beach. We caught huge amounts of cigarette smoke every 20 minutes on the beach from 2 guest who smoke.

I have never seen dogs on this island ever before. I’m a dog lover and owner, but I’m always happy to travel without our furry friend when on vacation. Guest were bringing their dogs to dinner, the beach, and even breakfast, and these dogs would bark constantly. I’m not sure when they started letting people bring their dogs to the island.

I came Parrot Cay to get away and relax with hopes of peace and quiet from my everyday busy life. Unfortunately, the spa is the only place you can actually get the therapeutic, peace and quiet that some of you may be looking for.

Over all, the beauty of the beach and property are amazing and I do hope that maybe they will make changes to bring this hotel back to a 5 Star status without the high high excessive boat fees. Get back to the way you use to operate the hotel, and make Como Parrot Cay great again....

What a lovely, secluded getaway with amazing locals!
Reviewed 2 weeks ago

I decided to take my first solo trip and was looking for a quiet, peaceful and SAFE location. I am so happy I chose Como. I spent hours hiking on the trails, laying by the pool, enjoying their healthy cuisine, and socialized with some other travelers and locals. The staff were all SOOO kind! I cannot say enough good things about the people here. I definitely felt safe and taken care of all of the time. I also had a session with Dr. Parth at their wellness center and enjoyed it so very much.The beaches and water are absolutely stunning. I found so much peace on my trip and would highly recommend.

Secluded Island Getaway
Reviewed 3 weeks ago

What we love about this resort is that it is so secluded and private but not that far away from the east coast of the USA. The ride from Provos’ airport to the hotel’s dock in northern Provo is approx. 20 min. and then it is another 20 min. on their private boat to the island. Once there, you have the entire island to explore. There are plenty of options for staying active. There are tennis courts and lots of walking/jogging and bicycling paths. (Bicycles are provided.) There is a gym and pilates, yoga and meditation classes, all included in the price. There is also a spa. If you prefer to relax, there are beautiful, uncrowded, white sand beaches and the ocean is clear and calm and the most beautiful shade of turquoise we have seen anywhere. If you prefer not to use the beach, there is a huge infinity pool overlooking the ocean. The rooms are simple but comfortable. Service is exemplary and everyone knows your name! The food is good. We loved their fruit smoothies, rum drinks, ahi tuna sushi, conch and the homemade peanut butter at breakfast. We appreciate the logistics required to sustain a place of this caliber in the middle of nowhere. Without generators they could not desalinate all the water, cook the food, cool the rooms, do all the laundry, provide lighting, etc. But, we do agree with other people who have said that the food is expensive and so is the boat ride to and from the resort. That said, Turks and Caicos is expensive compared to other islands in the Caribbean. In spite of the cost, we hope to come back again. It was worth the money, and then some!

What we loved:
The pool
The beach
The amt. of space on the island to explore
The boat ride over
The remoteness and
the service

Exquisite luxury in unbelievable surroundings. Truly paradise. 4.75/5.00
Reviewed 3 weeks ago

COMO Parrot Cay is a true gem of a tropical wellness luxury retreat with very few flaws and an amazing setting.

We (couple) spent 5 days and nights at COMO Parrot Cay for a mid-summer escape and could not be happier. A few opportunities exist to bring this to a true "5/5", but no regrets at all.

HIGHLIGHTS:
-Incredible surrounding on private island, crystal clear waters, soft white sand, lush tropical vegetation.
-Rooms were amazing, we stayed in Ocean view, perfect size, nice amenities and comfortable linens, mattress, pillow towels etc.
-Staff incredibly friendly. Service oriented (for most part), always smiling.
-Shambhala spa and wellness services truly world class. Must take advantage of this
-Food throughout resort was amazing, high quality, a rarity in this locale.
-Will totally feel like you have escaped
-Private beach dinner was incredible, romantic, fabulous service
-Miles of white sand beach with no one in sight

LOWLIGHTS:
-What keeps this from being a 5/5 is that they just miss on the true custom experience that Four Seasons, Aman etc. are known for. Example: We asked for fresh ice to our room every day at same time...had to ask again and again each day to remind them. No doubt other 5 stars would have been all over this. I know this seems minor, but they do not seem to have preference info or take time to notice these 'little' things. This was evident in several areas.
-They clearly have issue with communicating between themselves. We had a very specific celebration date, surprise, etc. planned and they missed it several times. The effort was clearly there, but again they were off on their internal communication. Much of this had been meticulously planned and communicated and confirmed by e-mail ahead of time, but they totally missed these details and seemed disorganized. I truly believe they are committed, but really again don't seem to be able to go that last few steps to differentiate.
-Very pricey daily charges, even for this level of luxury. Drinks all $20++ each, every meal at least $150/person if drinking wine/cocktails (breakfast which was great IS included). Just be aware.
-Need to be more explicit with service charges, taxes, resort fees. Seems again that coordination for example between spa and front desk with detailed bills is lacking.
-Snorkle excursion was meh. We had a choppy windy day, was surprised to be taken to open water area that was rough to navigate (I am an experienced diver), esp. for several that were novice. They had a really hard time, plus no safety talk, buddy system, etc., simple things that if overlooked can lead to disaster.

All that being said, the low lights are truly minor compared to the overall experience. We will be going back for sure, no questions.

RECOMMENDATIONS:
-Good idea to stop at IGA grocery in Provo from airport before leaving on boat to island. Although alcohol is pricey even at grocery, it pales in comparison to on island Pickup a bottle (or 2-3) of your favorite as well as wine. Purchase mixers and some snacks as well. Also, highly recommend purchasing duty free before you leave home country for same reasons.
-Take advantage of yoga, wellness, massage facials etc. Paula Choi was simply amazing instructor, yogi etc. You can't beat the scenery in the spa as well.
-No issues finding spots on either beach or pool side.