Park Hyatt Istanbul Macka Palas – Boutique Class
What We Love
- The Jetsetter rate includes local wine and fruit in the room on arrival and a guaranteed early check in/late check out
- Oodles of space in rooms converted from apartments
- To-die-for wet rooms with freestanding tubs, steam rooms and Turkish baths in the Park Spa Rooms
- Alfresco happy hour drinks on the terrace next to the pool
What To Know
- Great for a cooling dip in summer, the pocket-size outdoor pool is ringed by high-rises
- Located in a residential area with little in the way of Turkish architecture; for the great Istanbul sights you’ll need to take a cab
- The ground-floor restaurants are being refurbished and are set to open spring 2014
- Free WiFi
- Handicap Accessible
- Parking On Site
The Park Hyatt started life in 1922 as the Macka Palas, an Art Deco apartment building designed by Italian architect Giulio Mongeri. Its conversion in 2008 resulted in the creation of 90 spacious guestrooms, and unlike at more traditional properties that are heavy on Ottoman opulence, the interiors are sophisticated and contemporary and befitting a luxe brand. Subtle Turkish touches include black-and-white images in the guestrooms by famous Istanbul photographer Ara Guler.
Bed and Bath
The huge guestrooms are really suites, with lounge chairs, desks, capacious beds and big-screen TVs with DVD players. The bathing sections in the Park Spa Rooms compete with them in spaciousness: The bath and private hammam area is equipped with a changeable atmospheric lighting system and plentiful Blaise Mautin toiletries, as well as the special skin-cleansing mitten (kese) and striped wrap (pestemal) traditionally used in a Turkish bath.
Breakfast is served on a curious stepped platform beside the ground-floor lobby. It’s a satisfying offering that includes an open buffet with cereals, fruits and cold cuts, as well as hot drinks and cooked items, including the Turkish favorite, menemen (a cross between an omelet and scrambled eggs). The basement contains a gym and a handful of massage therapy rooms, although nothing like a complete spa. And you can take a cooling dip in the outdoor pool, surrounded by wild bamboo. The ground-floor and terrace restaurants are currently undergoing a refit and should reopen in spring 2014 as the French-flavored La Petite Maison. Ask at the ground-floor bar to try a selection of recommended Turkish tipples.
In the Area
The adjoining Nisantasi/Tesvikiye/Macka districts (only a resident could say where one ends and the next begins) are best known for their upscale shopping opportunities, with branches of Gucci and Emporio Armani actually attached to the hotel. Stroll along Abdi Ipekci Caddesi and Tesvikiye Caddesi to browse a mix of international brand name shops and smaller Turkish designers such as Gonul Paksoy, known for her arty one-off pieces. There’s great Turkish food to be had at the likes of Kosebasi and Hunkar. For sightseeing, there’s the high-society Tesvikiye Mosque, plus a handful of pillars commemorating Ottoman archers.
How to Get There
My husband, myself and daughter stayed at this hotel from 3rd August - 9th August. On the 8th, which was our 6th night at the hotel, I entered the hotel alone (family had arrived before me and gone up to our room after our excursion of the day) and was confronted by a security guard who rudely interrogated me. He insisted I prove that I have a room in the hotel, whilst making a spectacle for many other hotel guests standing nearby to see, and questioned why I had used the lobby toilet if I indeed had a room in the hotel. This line of inquiry was incredibly humiliating for me, I have never been spoken to in such an aggressive and condescending manner. Though I provided details of my room and husband's name, the guard refused to believe me and threatened to escort me out of the hotel unless I produced my room key, something he should have asked for initially but instead subjected me to an embarrassing series of questions first. Upon presentation of the room key, he left without an apology. After the incident, I went and spoke to the reception who airily informed me this was their hotel policy. All in all, I would never opt to stay in a hotel where staff are at liberty to treat their paying guests in such a poor manner. One of the worst experiences of my life.
Park Hyatt Istanbul is good, not great. Agree with some of the other reviews that it’s not typical for the Park Hyatt brand but it is a very nice hotel. The rooms are lovely (granted, a bit dark as suggested by the other reviews). Curiously, there is no body lotion provided in the bathrooms (which was only a problem because airport security threw mine out). Also strange to have a huge bathtub in the room but offer no bath salts, as other Park Hyatts do. These are little details but they do make a difference. Food is wonderful. There is a bar in the lobby which I never once saw staffed. I had hoped to grab a glass of wine on my way to my room one evening but the only way I could figure out to make that happen was via room service. Staff are helpful and pleasant. Cab from airport to hotel runs around $30 (45-50 min drive).
This is not Park Hyatt as we know it. The whole setting reminds a 3 star hotel that is outdated, dark and dull and sad.
It is unbelievable that Hyatt operates a place under the premium brand of Park Hyatt.
The rooms are narrow and dark, almost lke in a scary movie .
The bathroom is even darker and you dont want to use it
We did not stay morethan 20 minutes and quickly left for a real 5 star hotel.
The treatment at the reception was in line with the hotel, no sorrow, no empathy just cash in the one day penalty.
Very sad .