4.5
Very Good 2059 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
chair function hall conference hall auditorium scene convention center meeting ballroom banquet lots set conference room

Overview

Location

With a stay at Ciragan Palace Kempinski in Istanbul (Besiktas), you’ll be minutes from Yildiz Park and close to Topkapi Palace. This 5-star hotel is within close proximity of Yildiz Technical University and Maritime Museum.

Rooms

Make yourself at home in one of the 313 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have shower/tub combinations and designer toiletries.

Spa, Wellness & Premium Amenities

Take time to pamper yourself with a visit to the full-service spa. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 3 restaurants, or stay in and take advantage of 24-hour room service.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Ciragan Palace Kempinski
Ciragan Caddesi 32
Istanbul, 34349 Turkey

Reviews

4.5 Very Good 2059 Reviews
The picture that you see on the main page is the only good thing about the hotel
Reviewed 1 day ago

The only good thing that this hotel has - the view. Bosphorus, a historical landmark of the palace and the promenade inside the hotel with the pool outside. Basically you you see in the main photo of the hotel. Once you enjoyed the view - you will start facing issue and we had many.
Experience in the main restaurant was a complete disaster. During lunch we had to wait for long to make the order and then the food. The waiter was always forgetting something and of top of this he was rude and arrogant. The food was not good either. It was a spoiled experience. We approached the management and they reacted quickly sending us a compliment to the room. But the negative experience in the restaurant happened the next day again this time at breakfast.
We had to ask for tea and coffee at least three times, we waited for the omelette 30 minutes (it is not an exaggeration), salmon plate was always empty for the first hour (from 9 till 10). Once they brought a new one but so many people wanted it so it disappeared in a minute.
Only after I raised the issue with the manager of the place and once he started serving us himself things came back to normal.
On top of this the quality of food is very low - tea is crap - try using your premium teabags that you serve to the rooms instead of the ready tea that you are serving in the common pot). Espresso is horrible, only Turkish it drinkable. Omlette is a disaster too. Overall there is very few things that were good. This is the worst breakfast in terms of quality and in terms of service I have ever had during my stays in the 5 star hotels.
The rooms are far from perfect too - hotel needs renovation. Something wasn't working properly, furniture looks old and overused. The hair dryer - oh my God - it looks like it is a 1$ device made in China in the last century! Girls, if you need to dry up your hair - forget about it.
Unless you pay quite a substantial amount for the view room you can get a room facing some technical facilities. It looks weird.
Overall I am completely disappointed and puzzled with my experience of Ciragan Palace Kempinski. Definitely I am not coming back again! P.S. but thanks for the view

Class and Homely
Reviewed 2 days ago

Second time in this place and as amazing as ever! Tje ambience In the hotel is ideal for business. The views around the hotel are amazing.The variety in the Restaurants within the hotel is great and in the local area ......one is spoilt for choice! Great.

Beautiful hotel and great service, questionable value
Reviewed 1 week ago

The location is the best in the city and the building and lobby is one of the most picturesque i have ever come across, the service is also incredible. Staff were eternally helpful both inside and outside of the hotel (waiting for taxis). The only concern however would be value for money. Paying over $400USD per night, you would expect a little more than just a room, with breakfast an extra 250TL per person (in comparison, we paid less than 250TL for a 7 person breakfast a few hundred metres down the road). While the hotel is beautiful and definitely a recommended stay, money is best spent elsewhere if you are looking to get as much bang for your buck

Afternoon Tea at the Ciragan Palace
Reviewed 1 week ago

We visited the Cirogan Palace for an Afternoon Tea on the afternoon of Tuesday 2nd October. We had a fantastic afternoon sat on the terrace overlooking the Bospherous from 3.00 p.m. until 5.30 p.m. and had a very enjoyable time. The Afternoon tea included a glass of Prosecco and was only 150 TL ( £20 British) - what an absolute bargain and what a way to see and enjoy the beautiful terrace and gardens of the Ciragan - I would recommend everybody to try this - you dont need to be a resident - Dont miss it

Very attentive service, amazing breakfast
Reviewed 2 weeks ago

A very nice hotel with extremely attentive staff. Rooms are comfortable, a very nice view of the Bosphorus. 10 mins walk either way for a good selection of bars and restaurants. Incredible breakfast. Gym very good