4.5
Very Good 1332 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Architecture Resort condominium plaza palace convention center

Overview

Location

A stay at The Strings by InterContinental Tokyo places you in the heart of Tokyo, convenient to Tokyo Metropolitan Teien Art Museum and Tokyo Tower. This 4.5-star hotel is within close proximity of Keio University and Rainbow Bridge.

Rooms

Make yourself at home in one of the 206 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

How to Get There

The Strings by InterContinental Tokyo
26-32/F Shinagawa East One Tower
Tokyo, 108-0000 Japan

Reviews

4.5 Very Good 1332 Reviews
Charged twice in my card
Reviewed 1 week ago

The stay in the hotel is great, as you would expect. However, when I came back I noticed I was charged the full stay twice: one check-in and on check-out. They take an estimate on check-in and are supposed to adjust it on check-out, but instead, charge the full amount again. Many of my colleagues have had the same problem. I am still trying to solve it

Great stay
Reviewed 2 weeks ago

I had an excellent stay at the intercontinental strings. The room was nice, breakfast was great, nice and clean and not dated (which some intercontinentals are). What sets this place apart though is the fantastic hospitality and service - in particular, one person (Mr. Russell) ensured my stay was enjoyable. Thanks again!

Slow check out for no reason/ used bathroom kit
Reviewed 2 weeks ago

The hotel itself is nice, although taking two lifts to the room isn't a pleasant thing to do.

The checking out process is slow because only two or three of the people there could do the checking out while there were actually 5 people behind the desk (maybe because the others could not use the cashiers or sth?) the other staff only stood behind the counter and helped you look at the computer for nothing. When you are in a hurry, the scene could be more than annoying.

Another thing that did not impress me was a used bathroom kit in the bathroom.

There was a big box of stuff, like comb, sewing kit, etc (all in one box). When I opened it, the shower cap bag is already opened, and the hair rubber band was long gone. It didn't feel good to see that, a more careful check would be appreciated.

Literally my favorite hotel in the world
Reviewed 4 weeks ago

I can’t quite my finger on why but the IC Strings is my favorite hotel. It is so peaceful despite being in the middle of the hustle and bustle of Shinagawa Station. The staf is always friendly, the restaurant is perfect when you don’t want to leave. It’s a formal hotel without being stuffy. Small things I like: the view from rooms and workout area, wireless Bose speaker, excellent linens, the restaurant area is open yet quiet. I could not recommend a hotel more highly and I stay 100-150 nights out per year worldwide in all major brand hotels.

Perfect for business travelers - great location
Reviewed 4 weeks ago

This is an amazing hotel for westerners coming to Tokyo. Top notch hotel and service and the location next to the shinagawa train station is excellent. Easy to get to and from Narita on the Narita Express. The room was very nice and be very comfy. On the TV just remember to hit the blingual button if you want to watch CNN in English.