4.5
Very Good 1369 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Architecture Resort condominium plaza palace convention center

Overview

Location

A stay at The Strings by InterContinental Tokyo places you in the heart of Tokyo, convenient to Tokyo Metropolitan Teien Art Museum and Tokyo Tower. This 4.5-star hotel is within close proximity of Keio University and Rainbow Bridge.

Rooms

Make yourself at home in one of the 206 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

How to Get There

The Strings by InterContinental Tokyo
26-32/F Shinagawa East One Tower
Tokyo, 108-0000 Japan

Reviews

4.5 Very Good 1369 Reviews
Service doesn’t get much better...
Reviewed 2 days ago

As per Tokyo hotel rooms the square footage is never very much so what is packed into the small space always matters and this hotel didn’t disappoint at all, I’m trying to think of a negative but there weren’t any. When you exit the express lift on the 26th you step into another world, you’re greeted with calm music, attentive, friendly staff and a great ambience, it’s hard to believe you’re still in the middle of Tokyo. It’s incredibly quiet up there and the views are amazing. The room is very comfortably appointed and the breakfast buffet is second to none. I was down in Shinagawa station and on the mega-efficient transport system within minutes. This establishment firmly maintains the Intercontinental brand.

Walking distance to board Narita Express in early morning
Reviewed 2 days ago

The hotel is located within 5-7 minute walking distance to Shinagawa station. You can catch early morning train to Narita airport or subway to Haneda airport. Certainly it is sitting on the looped Yamanote JR line that can take you anywhere in Tokyo. The room was upgraded due to my Spire Ambassadorship but was not big (photo). Hotel provided no club access but some snacks and a bottle of wine. Bathroom was neatly arranged and particularly small but this was in Japan. The hotel has an elegant courtyard (Photo). Nearby are beige connected shopping mall and plenty of restaurants at reasonable prices.

Fabulous hotel and staff
Reviewed 4 days ago

Stayed here for a total of 4 nights in early-Feb with my wife and 2-year old toddler for our 9th wedding anniversary.

Pre-arrival and post-stay enquiry emails were all promptly replied by the hotel staff. Hotel double-charged me for the advance purchase accommodations, as well as some issues regarding the missing of my IHG points post-stay, but they are very quick in rectifying it (together with gestures of goodwill for their errors!). A shout-out to Yoshioka-san for helping me with this!

Location is excellent, especially for guests whom requires train taking. It is also not difficult to find: exit Shinagawa train station towards Konan (East) exit, walk along broad and long sheltered covered walkway, pass Dean & DeLuca, veer right to the first tall commercial tower. Signage of Intercontinental Strings is shown at the entrance of this tower, you won’t miss it.

Staff-wise, good mixture of nationalities – their local Japanese, Korean, European/Western etc. More importantly, all of them speaks very fluent English – so much so that I enjoy very much, my conversations with them and especially in communicating my needs and enquiries.

Tried their breakfast buffet as well. Great variety and tastes yummy! Sun morning seems more packed as compared to Sat morning, but nothing that the hotel restaurant staff can’t handle with their efficiency. Food is toddler-friendly as well, for most of the choices offered.

If I really have to nitpick, then perhaps it could be the consistency of the housekeeping standard. My wife casually commented that on some days of housekeeping/evening turndowns, it was good, but on some other days, it wasn’t. We speculated that it could be due to different housekeepers for our 5 days of stay, and perhaps it might be just a one-off occurrence.

All in all, we had a fantastic stay at Intercontinental Strings. We definitely will be coming back in the near future without doubt!

Location and service
Reviewed 6 days ago

Great location next to shinagawa station and shopping malls. Hotel is 5 star with a classy lobby, facilities and room. The room has the shower stall which i appreciate. Huge bed. Good gym also. No fancy restaurants though, so head out

Great concierge and of course, email them 1-2 months ahead if you want michelin reservations

A serene oasis in frenetic Shinagawa ...
Reviewed 1 week ago

Occupying floors 26-32 of a modern office complex in Shinagawa, the Strings offers a gentle calmness after the bustle of Tokyo. A large interior atrium with a shimmering pond centrepiece provides an almost cathedral ambience to the space, with a domed window roof allowing views of the night skies.

The rooms have reasonably generous proportions for Japan, and provide views of Mt Fuji on a clear day. The fittings and décor are tasteful and inviting. Service is pleasant and efficient, and English is well catered for.

The Strings is less than a 5 minute walk to Shinagawa station, on the main rail line to Tokyo (about 12 minutes) and also serviced by the bullet trains that head to Kyoto, Osaka and all points south. There are numerous cafes and restaurants nearby, and you can take enjoyable walks alongside the canals that feed into Tokyo Bay,

Very hard to identify any major faults. Highly recommended.