4.5
Very Good 2394 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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Lobby Architecture Resort condominium plaza palace convention center

Overview

Location

A stay at The Strings by InterContinental Tokyo places you in the heart of Tokyo, convenient to Tokyo Metropolitan Teien Art Museum and Tokyo Tower. This 4.5-star hotel is within close proximity of Keio University and Rainbow Bridge.

Rooms

Make yourself at home in one of the 206 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including a sauna and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

How to Get There

The Strings by InterContinental Tokyo
26-32/F Shinagawa East One Tower
Tokyo, 108-0000 Japan

Reviews

Location great but overpriced for what you get
Club_Street

We deliberated whether 3 out of 5 would be more appropriate given we paid an eye-watering 1000SGD a night for which we ultimately got a very good business class hotel with an average breakfast (the options are fine but not great). We appeared to be paying for the location, which admittedly is fantastic. We found Shinagawa station to be an excellent base point for getting around and considerably easier to navigate than other transport hubs around Tokyo (Shinjuku station, what a horror!).
The room is good - a big size, large shower and even bigger bed. There is the faint noise of trains audible within the room, which is probably understandable given the location, and though it's not loud enough to interrupt sleep we were always aware of it. To a degree this was offset by a pleasant surprise of a clear morning view of Fuji-san on the horizon. We noted only the highest floors would get this view, from the reception it's fully blocked by a nearby tower block.
There's no doubting the reception and bar staff courtesy and efficiency, but the lunchtime restaurant service was on the slow side and the food merely ok.
Back to the money point, we didn't feel it was worth this much. We'd happily return but only if we paid less or you got more for the money.

Slightly underwhelming
Bbpeg

We stayed here for two nights during the Rugby World Cup. The location is fantastic for travellers as it is very close to the railway station. The staff are friendly and helpful. The rooms we had were small with nowhere near enough storage, and the bathroom was virtually in the bedroom, not in a good way. However, the room was spotlessly clean. The bar is tiny and the restaurant too public, both are situated in the open plan lobby, not great. The food we had was merely ok.

Not as Good as Last Visit - but still a great hotel
Wingz64

The hotel has had some refurbishment since my last visit. The room is perfect, large and the staff kindly offered me a room upgrade as I arrived early AM and the taxi driver got lost from the airport.

Staff are great, super helpful and always there to help.

Location great and many restaurant options nearby plus quick walk to Shinagawa Station.

What has gone downhill is the breakfast area since renovation. It has lost something, difficult to say what but the food choices were less and the service very polite but very slow. It was a busy morning for breakfast and not enough staff so waiting 10 minutes for coffee and 10 minutes for a poached egg is a little crazy. The buffet options rapidly ran out so it was not good value.