5.0
Excellent 2301 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Mount Fuji views from the lobby
  • A Michelin-starred molecular gastronomy restaurant
  • The all-woman bartending staff at the Mandarin Bar—a move to make solo female travelers more comfortable
  • Bottega Veneta toiletries

What To Know

  • The hotel occupies floors 30-38 of the Nihonbashi Mitsui Tower
  • The bathrooms in corner suites have soaking tubs with city views
  • At 538 square feet, even the smallest rooms here are some of the roomier ones, per Tokyo’s tiny standards
  • In true Japanese style, swimsuits are not allowed at the single-sex spa facilities

Amenities

  •  Babysitting
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Sophisticated 179-room sleep soaring above historic Nihonbashi,, with an all-star concierge team and views of Tokyo and Mount Fuji

The Lowdown

Nihonbashi, long considered Tokyo’s incessantly beating business heart, is a neighborhood in flux—artisanal lacquer-ware shops huddle next to stratospheric business towers, and tony Michelin-starred marvels are a pebble’s throw from raucous izakayas. There’s no sleeker home base than this Cesar Pelli-designed high-rise, a ritzy refuge comprising twelve renowned restaurants, a glass-encased fitness center and a spa with panoramic city views. Rooms are imbued with understated but delicate Japanese imprints—all the kimono fabric was sourced by textile maven Reiko Sudo; stone-and-timber accents take cues from the archipelago’s vast evergreen forests, and the plethora of impeccably presented amenities (yukatas in black lacquer boxes at the foot of your bed; lavender and juniper bath salt sachets in the bathroom) seem inspired by local giftwrapping traditions. The extravagant eateries (the hotel once served as the site to a pop-up incarnation for Rene Redzepi’s, Noma) which range from a posh sushi bar with a centuries-old cypress counter, to one of the best dim sum joints in the city, are sought after destinations in their own right.

In the Area

If you’ve hit your luxury limit, rest assured there are plenty of affordable options within strolling distance. Bustling Nihonbashi brims with gastropubs, while nearby Tokyo Station is a subterranean wonderland of ramen shops and sake bars. Also easily navigable are the Fukutoku Jinja, a 9th-century Shinto shrine, and the Mitsui Memorial Museum, which houses an impressive collection of ancient masks, swords, and pottery. Make sure to recruit the hotel’s expert concierge team for excursion assistance—they’ll help you discover cultural gems like sumo matches, visits to kimono ateliers, washi papermaking workshops, and ikebana tutorials. For a surcharge, the hotel provides a round-trip airport shuttle (available 24 hours) from Narita International.

How to Get There

Mandarin Oriental Tokyo
2-1-1 Nihonbashi Muromachi
Tokyo, 103-8328 Japan

Reviews

5.0 Excellent 2301 Reviews
Mandarin oriental Tokyo
Reviewed 2 days ago

We traveled here as part of our honeymoon. Having been to many 5 star hotels around the world my wife and I both agreed this is the best service we have ever received. A definite recommendation of visiting Tokyo

Treated Like Royalty
Reviewed 2 weeks ago

Our stay at the Mandarin Oriental through American Express Platinum was amazing. They believe in the personal touch, and made us feel special from the minute we walked in the door. The breakfast was delicious, and the dinner at Sense with that fabulous view could not have been better. Our room was large with another great view. I could hardly get my husband out to do the sightseeing we had planned! Loved the staff as well.

Very comfortable, good location but they need to ban smoking
Reviewed 2 weeks ago

I read some of the lower rated reviews to see what the possible issues were and I think most have been addressed - the service is great, most staff speak good English and the rooms are spacious and comfortable. The only remaining one is that smoking is allowed in the bar on 37 which floats up to reception. I think it’s time that the MO Tokyo got with the rest of the 21st century and banned smoking in the public areas. Why should one or two people spoil the space for everyone else??

THE ONE! THE SURPRISED ONE!!
Reviewed 2 weeks ago

Second time to Tokyo and the first time to MOTYO. After the visit, for sure you will return to this FANtastic hotel.

Spacious room and I am really impressed that as usually the hotel rooms in Japan are quite small. I am so surprised for the amazing view from the room which seems like just a short distance to the Skytree Tower. Stunning View no matter in the morning, evening or night time!!!!

Bathroom amenities are luxurious by using BV and all amenities are available. The bath salt with great scent and always great to use it for the relaxation after the long shopping day at daytime.

Convenient location, connected to the Metro, shopping mall, convenient store with 2 mins walk. Only 10 to 15 mins to Ginza by Metro. For arrival and departure to or from airport, you may also take the Airport Limousine Bus (additional charge) and just around 1.5 hour to be arrived.

The staff are helpful. Especially I got the assistance of transfers arrangement from Bell and restaurant recommendations from Concierge. They won't suggest the over-fancy one and always give me the one that suitable my needs and budget!!

For Front Desk, they are all friendly and efficient for the room allocation as I have arrived to the hotel in the early morning which they try very best to accommodate the available room for me as soon as they can!!! Highly appericated!!!!!!

For Housekeeping Team, SUPERB!!!! The amazing thing is they even tidy up my chewing gum and put it in order!!! And I also love the Turn Down service by placing the Essential Oil on the small plate with origami.

For GR team, as I have stayed on 3 March and when I back to the hotel, I found a special gift for Hinamatsuri!!! SURPRISED!!!!

Nice experience and a MUST-TRY hotel if you travel to Tokyo!!!!!!!!!!!!! :)

Sanctuary within a city
Reviewed 2 weeks ago

The hotel is centrally located and has a metro station which connects you directly into the hotel- very convenient. It is only 2 stops away from Ginza and 11 stops away from Shibuya (around 15 mins metro ride). It is also a 7 min cab ride to Tokyo station and if you have light luggage then you can walk to the hotel which is around 10-12 mins away. The lobby is located on the 38th floor however once you are in the hotel though you have lovely city views you still seem away- its the best of both worlds!
We stayed in the Mandarin Grande Room (Twin) - was super spacious with a walk in wardrobe, big queen size beds, the bathroom has a bath tub and walk in shower. They also offer Bottegga Veneta amenities!
They have a buffet breakfast selection with the usual pastries, eggs, fruits etc. and Japanese style too. However I was probably expecting more variety however it is still nice.
Do try the Pizza Bar at the restaurant, as they do really nice pizzas.
Also visit the spa, if you get a chance. It is heaven!
Must say, had a lovely stay in Tokyo and Mandarin Oriental was a big contributing factor.