5.0
Excellent 2363 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Mount Fuji views from the lobby
  • A Michelin-starred molecular gastronomy restaurant
  • The all-woman bartending staff at the Mandarin Bar—a move to make solo female travelers more comfortable
  • Bottega Veneta toiletries

What To Know

  • The hotel occupies floors 30-38 of the Nihonbashi Mitsui Tower
  • The bathrooms in corner suites have soaking tubs with city views
  • At 538 square feet, even the smallest rooms here are some of the roomier ones, per Tokyo’s tiny standards
  • In true Japanese style, swimsuits are not allowed at the single-sex spa facilities

Amenities

  •  Babysitting
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Sophisticated 179-room sleep soaring above historic Nihonbashi,, with an all-star concierge team and views of Tokyo and Mount Fuji

The Lowdown

Nihonbashi, long considered Tokyo’s incessantly beating business heart, is a neighborhood in flux—artisanal lacquer-ware shops huddle next to stratospheric business towers, and tony Michelin-starred marvels are a pebble’s throw from raucous izakayas. There’s no sleeker home base than this Cesar Pelli-designed high-rise, a ritzy refuge comprising twelve renowned restaurants, a glass-encased fitness center and a spa with panoramic city views. Rooms are imbued with understated but delicate Japanese imprints—all the kimono fabric was sourced by textile maven Reiko Sudo; stone-and-timber accents take cues from the archipelago’s vast evergreen forests, and the plethora of impeccably presented amenities (yukatas in black lacquer boxes at the foot of your bed; lavender and juniper bath salt sachets in the bathroom) seem inspired by local giftwrapping traditions. The extravagant eateries (the hotel once served as the site to a pop-up incarnation for Rene Redzepi’s, Noma) which range from a posh sushi bar with a centuries-old cypress counter, to one of the best dim sum joints in the city, are sought after destinations in their own right.

In the Area

If you’ve hit your luxury limit, rest assured there are plenty of affordable options within strolling distance. Bustling Nihonbashi brims with gastropubs, while nearby Tokyo Station is a subterranean wonderland of ramen shops and sake bars. Also easily navigable are the Fukutoku Jinja, a 9th-century Shinto shrine, and the Mitsui Memorial Museum, which houses an impressive collection of ancient masks, swords, and pottery. Make sure to recruit the hotel’s expert concierge team for excursion assistance—they’ll help you discover cultural gems like sumo matches, visits to kimono ateliers, washi papermaking workshops, and ikebana tutorials. For a surcharge, the hotel provides a round-trip airport shuttle (available 24 hours) from Narita International.

How to Get There

Mandarin Oriental Tokyo
2-1-1 Nihonbashi Muromachi
Tokyo, 103-8328 Japan

Reviews

Best hotel in Tokyo
721zac

The Mandarin is always a treat. With breathtaking views to the best food and service you can find in Tokyo. These are by far my favorite rooms in Tokyo. If you have a chance try the tapas restaurant. It is one of the best places in the world the menu was original food was delicious and staff entertaining and extremely knowledgeable. The staff is very attentive throughout the hotel and they all know how to treat their guests with the great care you would expect from the best hotel brand. This is my favorite hotel in Tokyo and top 5 in the world. There is no other view like the view from these rooms. You can see all the way to mt Fuji on a clear day. Room amenities include large luxurious beds as well as fine bottega Veneta soaps. This is the only other place in the world I would consider moving too. Truly best of the best in all categories.

What a lovely hotel
jtm852

My girlfriend and I have stayed twice at the Mandarin Oriental, Tokyo. Each time we were struck by the beautiful and pristine rooms, the excellent restaurants and spa, and (most importantly) the incredibly thoughtful staff.

The spa is perhaps the best I have ever visited, with amazing views and skilled therapists.

I greatly enjoyed dining at Sense and Sushi Shin, along with having breakfast in the hotel's charming lounge. At each, the service and food were impeccable.

But what stood out to me most was the care and intelligence of the staff, particularly with small details that would be easy to overlook. Here's one example: I asked the hotel for help mailing to the US an unwieldy gift I had bought which didn't fit into my suitcase. I filled out a form for the package with the mailing address, item value, etc., and the package promptly arrived the day I got back. It sounds simple, and they made it simple. But when the package arrived, I noticed I had actually made an error filling out the form, but they had carefully read my entries on the form, noticed the mistake, and fixed it. Also, the actual box they shipped the gift in was unconventionally shaped, suggesting to me that either they have a vast assortment of packaging on site, just on the off chance someone needs it, or that they went out to acquire a specialized package. Either way, the experience showed that the hotel took great care to make sure the package delivery went smoothly.

That's just one example; moments like this happened constantly. For instance, we noted to a staff member that we particularly appreciated something we'd tried at the hotel, and later found a gift of this item in our room. The concierge's recommendations were always great. And housekeeping was extremely thoughtful: they noticed we preferred to have no throw pillows or decorative items on the bed, as we had removed them and set them on the couch, so instead of replacing them on the bed daily, they set them aside unobtrusively in the closet.

The care and attention left us delighted and touched. We are very much looking forward to our return.

Incredible- the Best.
Davo119

We stayed here for the first week of our honeymoon in Japan. It has been amazing. The attention to detail is wonderful. At all times the hotel went to their best efforts to make our honeymoon as special as possible. The staff, Robin, Erin, made us feel welcome and were so kind. Everyone is so friendly.
The room was fantastic with amazing panoramic views over the Tokyo landscape. The hotel is always so clean and tidy and everyone is always trying to do what they can to make your stay even better.
The restaurants are a real highlight- the best in any hotel I’ve stayed in. We tried most of them and were never disappointed! Signature, Sense, visiting chefs, the pizza bar- all incredible! The Tapas Molecular Bar in particular was a highlight- a dining experience like no other.
Overall this is one of the best hotel experiences we have ever had. We would race to come back again and feel very sad leaving it behind! Thank you very much Mandarin Oriental, it was superb!