Very Good 4394 Reviews
Jetsetter Approved
This Hotel meets our standards
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  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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A stay at Keio Plaza Hotel Tokyo places you in the heart of Tokyo, minutes from Tokyo Metropolitan Government Building and close to Meiji Jingu Shrine. This 4.5-star hotel is within close proximity of Omoide Yokocho and Tokyo Opera City Concert Hall.


Make yourself at home in one of the 1438 individually decorated guestrooms, featuring refrigerators and minibars. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary newspapers.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and karaoke. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

Food & Drink

Grab a bite to eat at one of the hotel’s 11 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 5 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

How to Get There

Keio Plaza Hotel Tokyo
2-2-1 Nishi-Shinjuku
Tokyo, 160-8330 Japan


4.0 Very Good 4394 Reviews
Worst hotel experience
Reviewed 12 hours ago

The hotel is conveniently located close to the Shinjuku train station.This is the only good thing I can think of bout this hotel. I stayed in this hotel some years ago, as far as I can recall service was not bad. This time it was totally disastrous. To sum it up, unfriendly and unhelpful staff. They have zero concept about what service is all about. I believe management has to take full responsibility because it was not just one single incident, but a couple of them within a three night stay.. It is in their corporate culture. Due to its convenience, they don't have to worry about business so they couldn't care less about service any more.

Stay at Keio Plaza
Reviewed 2 days ago

This was our first hotel on our trip to Japan
Check in very good only thing I did not like was that we got to the hotel from Australia at 11am and could not check in till 2pm which was quite tiring to wait around, but once in the room was beautiful
We just got the standard but the view was beautiful. We had the 25th floor
The thing that most impressed was the amenities. 2 of everything and the hair ties which was so good
We also got use of a smart phone with complementary calls text etc. This was so good especially when we went out on tours etc.
I used it twice International to call my daughter.
We also had the Afternoon Tea on the 45th floor.
Would definitely recommend this hotel

Excellent hotel with top location in Tokyo
Reviewed 3 days ago

Stayed here for 8 nights. This is a very good business hotel in a very good location in central Shinjuku. Location feels calm even though it is so central. Rooms, cleanliness and attention from staff is top. The view from our room on 25th floor over Tokyo skyline by night was amazing. Very convenient airport transfer with direct buses/coaches to the hotel. Location very close to shopping districts, restaurants and Shinjuku station. On the downside the swimming pool was closed and is only open in summer (this was in May, when is summer??). And the whole atmosphere is a bit unpersonal and - but the hotel delivers the goods

Everything we needed of a Tokyo Hotel.
Reviewed 3 days ago

Me and my wife stayed at the Keio Plaza for 3 nights. We arrived at the ungodly hour of 1 in the morning but was friendly received and check in was quick. We were disappointed when arriving at our floor and smelled the smoke. We immediately requested a room on a smokeless floor and it was quickly sorted out. The room was nice and big with a lovely well-appointed bathroom. It had a bath with a shower inside the bath. We were very happy with the toilet that had a warm seat and all kind of nifty settings. The bedding was amazing, and the towels were fluffy. I must stress that this is a huge hotel. You are just a number, but that did not worry us. Breakfasts were comprehensive and Western tastes were also catered for. The hotel is perfectly positioned to visit many shows and the nightlife is stunning. They were very helpful with options to get to the hotel from the airport so late at night. If you can afford it. It is the place to stay.

Great place worth way the 4 circles
Reviewed 4 days ago

Great hotel - prices are expensive.
But the renovated floors have great rooms.
the Bar on 45 has great views of the city and is popular with locals.
defiantly a great place to stay.
unlike other place in Japan - if the room is free they will accept you when you arrive - which is a big plus