InterContinental ANA Tokyo
What We Love
- A dizzying selection of 11 bars and restaurants, including the two-Michelin-starred Pierre Gagnaire
- There's a fourth-floor outdoor pool, plus a fitness center and Finnish beauty salon
- The shopping arcade, with boutiques selling clothing, wine and even Japanese antiques
What To Know
- The hotel has extensive meeting spaces and its very own wedding chapel
- WiFi is free for Rewards Club members; otherwise there is a charge
- Some guestrooms have views of the striking Tokyo Tower
- Pets are not allowed
- Parking On Site
With a prime location in the heart of Tokyo’s business district, the 37-floor InterContinental has 844 guestrooms, as well as its own shopping center, pastry shop, wedding chapel, swimming pool and even a medical clinic. Its restaurants include the two-Michelin-starred Pierre Gagnaire, plus eateries dedicated to sushi, steak and Japanese and Chinese fare. The guestrooms are minimalist and modern, with pops of gold, red and violet, and local details like Japanese silk throw pillows. Many feature dramatic city views that include the striking Tokyo Tower. After a day of sensory overload amid Tokyo’s hustle and bustle, guests can cap off an evening with a glass of bubbly at the Champagne Bar.
In the Area
This central hotel is convenient to the Akasaka, Kasumigaseki and Roppongi neighborhoods, as well as to Japan’s Imperial Palace, home to the country’s royal family, surrounded by moats and gardens. To experience the wild contrasts that make Tokyo so unique, visit the intense Robot Restaurant (a surreal futuristic Shinjuku cabaret) or the Tsukiji Fish Market (My Tokyo Guide offers walking tours); a visit to the serene Meiji Jingu shrine and gardens will provide some much needed contact with nature.
How to Get There
Stayed for 4 nights on business in ANA as it is within walking distance from our office.
Metro station just outside of the hotel and the hotel shuttle does make a stop, however it is as easy (and most of the time faster/cheaper) to travel by train to Tokyo station and take a taxi to hotel.
Hotel is pretty big and can feel very crowded, especially restaurant for breakfast.
Rooms are for Tokyo a good size, but do agree with some of the other comments: hotel does show signs of the time and can use a refurb, especially the bathroom.
Stayed on 14th floor and was very quiet, even being just next to elevator.
If you like to avoid the crowded breakfast, there is a great bakery in the hotel, just next to lobby area and you can charge to your room.
Let me begin by stating that I'm a long time IHG customer and my stay here was one of the worst I've had over the last 10 years.
1. I let the hotel staff know months ahead that my wife & I will be travelling with a 7 month baby. Despite this, when we showed up they put us in a room with twin beds, despite the booking being for 1 king bed. There was a gap between the bed and the wall as well so it was impossible to shield the baby from accidentally falling over in his sleep. After bringing this to the attention of the staff, they simply replied with the standard "Sorry Sir, there is no other room avaiable."
2. The sofa in the room was dirty with visible stains on it! Anyone who has been around a child knows that they tend to try to standing by holding sofas, beds, and other fixed structures and in the process end up licking whatever they're holding. Clearly we expected cleanliness to a standard higher than this given this property boasts about being a premier property. Who knows what those stains were.
3. Due to the inconvenience I was told the next day I would be upgraded to a King Suite. Of course when they moved me to another room it was a standard king room (which I didn't mind) but why make empty promises when you have no intention on fulfilling them?! This was a waste of hard earned money!
If you are considering whether IHG loyalty will pay off, trust me it won't. I am a platinum elite member with IHG. You are better off going with any other brand except for IHG!
First thing first. I read alot of horrible reviews of this focusing on the dated rooms and horrible interior. It was actually not as bad as people said. The bathroom is very dated but it's still a very nice hotel.
It has very nice facilities and restaurants.
Here are the negatives. This place is obviously mainly for international guests and it's very obvious. It's very true that ihg platinum elite particurly get nothing at this place which is of no fault of the staff or the managers since these policies are set in place by the higher ups. Service was amazing and the tower of macraroons was super cool!
So I don't really understand the poor reviews based on the amount of free stuff which you werent supposed to get?
The gym is very nice but there is no squat rack or real pull up bar.
Here is the negative part of staying at a hotel aimed towards foreigners in Japan. Some of the guests have strange gym behavior. I don't know why. Placing towels everywhere after use for no reason? Someone told me there saving a machine. He wasn't anywhere near the machine for a good 15 mins. Racking weights out of order. Other weird strange behaviors. I agree with the other reviews on corporate alpha males haha.
Overall the experience was actually quite nice. Wish the lights were brighter in the rooms. I stayed at regular twin room. It wasn't horrible.
However I have to tell you, I specifically choose to stay at three different hotels this week to help me know which brand treats me the best. Hilton treats you the best. Marriot was second, and ihg benefits were the lowest with particularly no benefits even at higher levels. The prince hotels blows people out of the water.
Thanks everybody for reading this far. Basically this is a business hotel. It's ok but don't come in with crazy expectations.
Very nice hotel, great rooms, nice dining options, friendly and efficient service. Good location. I would recommend and will return. Treat Ambassador members in Intercon program very well. My favourite amenity is Japanese toilet seats!
This was the third time I have stayed in this hotel, but the first time with my family on holiday. This was the first hotel on our family holiday touring Japan. Amazing room with amazing amenities.
The restaurant in the lobby, Cascade, was top quality for our morning breakfasts, giving our picky eaters in the family something to fill them up!
The service from the hotel staff was amazing. The area was nice and safe (where in Tokyo isn't safe?). Would highly recommend this hotel if you want to be in an area away from the hustle and bustle of the more tourist areas. The area here seemed to cater a lot to business travelers.