InterContinental ANA Tokyo
What We Love
- A dizzying selection of 11 bars and restaurants, including the two-Michelin-starred Pierre Gagnaire
- There's a fourth-floor outdoor pool, plus a fitness center and Finnish beauty salon
- The shopping arcade, with boutiques selling clothing, wine and even Japanese antiques
What To Know
- The hotel has extensive meeting spaces and its very own wedding chapel
- WiFi is free for Rewards Club members; otherwise there is a charge
- Some guestrooms have views of the striking Tokyo Tower
- Pets are not allowed
- Handicap Accessible
- Parking On Site
With a prime location in the heart of Tokyo’s business district, the 37-floor InterContinental has 844 guestrooms, as well as its own shopping center, pastry shop, wedding chapel, swimming pool and even a medical clinic. Its restaurants include the two-Michelin-starred Pierre Gagnaire, plus eateries dedicated to sushi, steak and Japanese and Chinese fare. The guestrooms are minimalist and modern, with pops of gold, red and violet, and local details like Japanese silk throw pillows. Many feature dramatic city views that include the striking Tokyo Tower. After a day of sensory overload amid Tokyo’s hustle and bustle, guests can cap off an evening with a glass of bubbly at the Champagne Bar.
In the Area
This central hotel is convenient to the Akasaka, Kasumigaseki and Roppongi neighborhoods, as well as to Japan’s Imperial Palace, home to the country’s royal family, surrounded by moats and gardens. To experience the wild contrasts that make Tokyo so unique, visit the intense Robot Restaurant (a surreal futuristic Shinjuku cabaret) or the Tsukiji Fish Market (My Tokyo Guide offers walking tours); a visit to the serene Meiji Jingu shrine and gardens will provide some much needed contact with nature.
How to Get There
We stayed there for a small group business meeting in early July. The hotel staff is just way too busy to provide a more personalised service or make you feel welcome. Waiting time to check in was rather long.
I stayed there for five nights and the person at the counter refused to give me late checkout past 1 pm even though I had a lunch appointment. All I asked for was till 2 pm - not a huge ask! Many other hotels I’ve stayed in in Tokyo would have been more accommodating but not this one.
Rooms were clean and nice though not very big. I totally dislike taking a shower in the bathtub - very old fashioned bathroom and really needs a refurb!
Then there was the breakfast queue, although the buffet was pretty good. We also had ala carte dinner at the Cafe one night and food was really average. The bar on the top floor had a fairly good views though.
Overall, not impressed.
There are a few high points here; the sky view bar, the breakfast choice and the generally good service. This is let down for me at least by a few things. Some easy to fix, some not so easy.
My room was very small, normal for Tokyo maybe but for me, very small. The toilet for example has a half width door that misses the toilet by millimetres on opening and a only had a half sized bath.
The decor is dated and a little shabby and in my case, although a non smoking room, stank of stale cigarettes, the carpet too was stained and in generally poor condition.
One complimentary bottle of water is provided, with more available in the mini bar at £5 for 500ml.... not acceptable in my opinion.
The last ‘equivalent’ hotels I stayed in the last two months provided multiple free bottled water. (Sofitel Sentosa Singapore, Wanda Reign Shanghai).
The hotel has reasonable facilities, a free 24h gym (gets quite busy), a sauna and a 20m outdoor pool (£30 a time though, even for guests) so understandably empty.
This by the way is the ONLY outside space in the hotel, so if you want to sit outside and read a
The water thing and £30 for the pool is a bit of a rip off in my view. Small rooms I get, Tokyo isn’t a big place but for nearly £250 a night I’m not prepared to put up with dated, shabby decor, carpets and a smoky room.
Check in took ages and there was only one person on the desk who was busy checking in a large group. There are two sets of lifts and I was not shown the correct ones to access my floor which resulted in a return to reception and then using the correct lift. The rooms are tiny and dated, there is no space for a bedside table, in fact storage is a shelf behind the bed which I have never seen before. I would not stay in this overpriced hotel on my next visit to Tokyo. The main frustration is that once complaints were raised they were met with apologies but no remedial action was taken.
The restaurant was reasonably good and the staff definitely try hard to make the guests happy.
Ok so the rooms aren't the most modern ever but the 24/7 gym makes up for it
Buffett also decent
In a good spot
7/11, Starbucks, coin laundry...all pretty close
So lots to do
Rooms are a bit dated
6 Star Service. Metro station is nearby and some restaurants have opposite of the Hotel, if you want to dine outside of the hotel. Hotel have also restaurant. I went there for a business conference purpose.