4.5
Very Good 378 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Imperial Hotel, you’ll be centrally located in Tokyo, convenient to Mitsukoshi and Tokyo Imperial Palace. This 5-star hotel is close to Tokyo Tower and Tokyo Stock Exchange.

Rooms

Make yourself at home in one of the 931 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Grab a bite to eat at one of the hotel’s 13 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has 344 square feet (32 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Imperial Hotel
1-1-1 Uchisaiwaicho Chiyoda-ku
Tokyo, 100-8558 Japan

Reviews

Unfriendly staff and tired rooms
gazborangers

I stayed at the Imperial Hotel for six nights during the Rugby World Cup.

On check in I was told a king size room wasn't available despite booking that particular room some six months previously. I said this wasn't acceptable so the receptionist had a look again. Surprise surprise he found one but wanted to charge me an extra £70 per night. Again I said this wasn't acceptable and he went to speak top a manager that was in some other office. Eventually he came back and had found a room. 26th floor.

The room looked tired, the decor was completely dated, the bed was uncomfortable

Excellence in Tokyo
Stephen B

We spent several nights in the hotel as a family of five. The hotel was excellent in all respects, good food, good rooms and friendly and attentive staff. What really made the difference is that we had a medical emergency during our stay, which I should add was nothing to do with the hotel, but the senior managers were very supportive and did everything possible to assist us. I cannot praise them highly enough for their help.

The location is in central Tokyo close to the palace and the shopping centre. Convenient for all amenities.

We definitely hope to return.

High end hotel does not disappoint in service
DFHumo

The first thing we noticed as 2 American couples was the number of people/staff available to provide assistance. You. are greeted at the door, your bags are courteously taken off your hands, you're escorted to the reception desk where check-in was smooth and easy..We happened to be there during the World Rugby championships and they established room in the Acqua bar with a TV, waiter, and snacks for those who wished to watch it. This type of service and support existed throughout the 5 days we stayed at this former Frank Lloyd Wright designed hotel. The Tower rooms are larger than the "Main rooms" but are farther away which distracted from our overall experience because of the walking and elevators we had to take just to get from our room to the lobby entrance. Although there are numerous side entrances, many are not open in the evening so exiting is easy but re-entering must be mainly done through the grand entrance. The number of amenities in the bathroom is astounding. Rooms were clean, comfortable, nicely decorated, and had plenty of electrical outlets. Bathrooms are a good size with great water shower water pressure. Everything there is expensive so be prepared - even for breakfast or cocktails. There's a shopping arcade as well as an ATM machine that International travelers can use. Location is very convenient to metro, Tokyo Station, and the Imperial Palace.