4.5
Very Good 2562 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Imperial Hotel, you’ll be centrally located in Tokyo, convenient to Mitsukoshi and Tokyo Imperial Palace. This 5-star hotel is close to Tokyo Tower and Tokyo Stock Exchange.

Rooms

Make yourself at home in one of the 931 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Grab a bite to eat at one of the hotel’s 13 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has 344 square feet (32 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Imperial Hotel
1-1-1 Uchisaiwaicho Chiyoda-ku
Tokyo, 100-8558 Japan

Reviews

4.5 Very Good 2562 Reviews
We were very impressed with the overall quality, convenience, service and value on our return stay at th Imperial!
Reviewed 5 days ago

We have stayed at many different hotels in Tokyo over the years, including some very good ones, but we have never found an equal to the Imperial Hotel.
Whether on business or personal travel, the Imperial is the place for us.
The location is very convenient with transportation by train or taxi easy. We do like the proximity to Hibiya Park and the Imperial Palace Grounds, one can walk or run just across the street in a safe, relaxing environment.
There are many good restaurants on site as well as shopping and services.
All staff members are unfailingly courteous and helpful, going "one step beyond" to assist the guests.
I am always impressed with the laundry services at this hotel, certainly the best I have encountered anywhere in the world.....from short notice repairs to superbly laundered, perfectly starched and ironed shirts, you will not find better.
On a recent trip, my wife accidentally left behind some small items, they were put aside by the hotel staff and were given to us on our next stay!
We do recommend the Imperial, old world service rarely available nowadays is the norm at this hotel!

Well located, decadent
Reviewed 6 days ago

The Imperial Hotel is an old school Japanese five star hotel, whose lobby size would put a large railway station to shame. The lobby is bustling at any given time and its sheer expanse is breathtaking. Check in painfully slow and took a good 45 minutes. Rooms are average size even though we upped the category. From what i read before booking, the main hotel building rooms are better and so that is what we booked instead of the tower building.
Service is good and very japanese, the constant bowing and the eye to detail. There was nothing extraordinary at this property, except that is it very well located. It is just round the corner from the ever so busy Ginza area and the subway entrance is right at the doorstep. The imperial Palace is a 20 minute walk and this is no dearth of other activities around the Imperial Hotel.
A property that has maintained its reputation, decadent service and poise.

A window into Japan
Reviewed 1 week ago

Stayed 3 nights, the hotel v kindly gave us an upgrade. We had a lovely spacious room with a v comfortable bed and with all the comforts you could ask for. Arriving at the hotel you immediately notice the staff waiting to attend to your every need even at the elevator. As a foreigner, on the first day, having someone bow to you as the lift door closed was intimidating and awkward but when a lady in a kimono walked into the lift and the lift attendant (one of three) bowed deeply it all made perfect sense. The Imperial is a window into Japanese culture, sophisticated, elegant, polite, clearly part of a glorious age. The hotel is impressive and when we first arrived it felt like it was in a "cold" part of town, almost deserted but in fact its location is brilliant, close to major stations and to Ginza and the Takarazuka theatre (wish I had bought a ticket). The staff went out of their way to help us including helping to retrieve my mobile which I had left in another restaurant and persuading a restaurant to accept us 45 mins late (as we had gone to their sister restaurant closer by only to find it closed on a Sunday - not the best thing when celebrating an important birthday). The Duty Manager a formidable lady was absolutely brilliant. This is an expensive high end hotel but worth the experience.

Nice hotel
Reviewed 2 weeks ago

Nice Hotel, in terms of rating this my view.

Service- 5+ the staff are amazing & very helpful. All speak English.
Location - 5+ very close to everything. A great 5 k run about the palace.
Value - 3 - it's expensive along with food. However it famous & well known.
Rooms - 3 - looks to be outdated. My room had a very small TV which was was adjacent to the bed. There was no iron in the room, you need to call the front desk.

There are plenty of food & coffee venues within 300m of the hotel.

Overall a nice hotel in an excellent location.

World Class
Reviewed 2 weeks ago

I have been staying to this hotel since 1972 & it has always been my home in Tokyo. The rooms are always perfect & the service is impeccable. It is across the street from Hibiya Park and is walking distance the Ginza. No better hotel in the world.