Hotel New Otani Tokyo, The Main
What We Love
- Home to Tokyo's biggest pool
- Skyline views from the guestrooms; some have views of Mount Fuji
- Huge range of dining options, with no fewer than 24 restaurants and eight bars
- Surrounded by a 400-year-old garden (with a temple, a fish pond and a waterfall)
What To Know
- The property has 1,479 guestrooms divided among three buildings
- Free WiFi
- Less than a 10-minute walk from five metro stations
- A $2 city tax per person, per night, will be collected by the hotel at checkout
- Free WiFi
- Parking On Site
- Room Service
Built for the Olympics in 1964, the landmark New Otani Hotel has played host to royalty and politicians, has been a venue for several G7 summits and was a filming location for the James Bond film You Only Live Twice. Surrounded by a 400-year-old Japanese garden (home to a temple, a fish pond and a waterfall), the property has 1,479 guestrooms divided among three buildings. It also features the biggest outdoor pool in Tokyo. The rooms come with kingsize beds, slick recessed lighting and big picture windows with city views; some have views of Mount Fuji. The property boasts no fewer than 24 restaurants; highlights include Top, an Italian/Chinese/Malaysian restaurant on the 40th floor, and Sekishin-tei, an upscale teppanyaki joint in a leafy corner of the garden. There are eight bars, so there’s no shortage of drinking options, either. Sip a glass of bubbly at the Sky, a revolving bar on the 17th floor, or sample one of more than 100 cocktails at Trader Vic’s, a Polynesian-themed tavern. Treat your better half (and yourself) to a couples aromatherapy massage at the Golden Spa, or take a tour of the rooftop rose garden, which was designed by eminent English florist Kenneth Turner.
In the Area
Tokyo is a sprawling, and sometimes confusing, metropolis. Get your bearings at the Tokyo Sky Tree, the world’s tallest freestanding tower. During the day the 2,080-foot-high observation deck affords views as far as 60 miles — all the way to Mount Fuji. For a glimpse of a 1,500-year-old Japanese tradition, go to Ryogoku Kokugikan, Tokyo’s premier sumo wrestling arena. Or get involved in a more recent Tokyo tradition at Smash Hits, the world’s largest karaoke bar.
How to Get There
Stayed there on a business trip and was very happy. Service was great, with most people speaking fluent English. The grounds outside were so well done and relaxing. Basically an oasis in this huge city. Ok, it’s not next to a train station, but a short walk to two different stations, so you have options on which line to take. Good breakfast and many restaurants on the property, so there are plenty of choices. The best part was the room. Top notch. I wish I could have spent more time there. Easily worth the price paid. I will be there again, when visiting Tokyo.
We were very disappointed with our stay, having picked the New Otani based on so many positive reviews. Our flight landed in Tokyo at 5am and we got to the hotel about 7am, I had contacted them in advance to tell them that we had paid for the full night before but would not be arriving until the next morning and they confirmed this was fine. On check in we were then told we’d have to pay a late check in fee which was more than what we’d paid for the night, it took about 15 mins before they would accept that we had paid already for the night. We then got to our room which looked so old and dated, and the carpet was not particularly clean. My husband went to ask if there was another room available and after keeping him waiting more than 30 mins was told there was only a room with twin beds, which wasn’t an option for us. We were visiting on our honeymoon and although the hotel knew this they did not acknowledge in any way. We had breakfast one morning at the garden restaurant which was ridiculously expensive for average food (5,200 yen for a small omelette, small ‘American breakfast’, a tea and a coffee). Location wise the hotel is not near to any major attractions, it is near a station with good connections but it took us almost 15 mins to walk through the hotel to get out of there. On checkout we were charged tax but hadn’t been notified about this on check in (we were aware of it due to reading previous hotel reviews). On the plus side we enjoyed the tempura restaurant and cocktails at Trader Vics. I would not recommend this hotel to anyone, it ruined the start of our trip.
Spent four nights here while on business. The service is fantastic, and the hotel, whilst a bit tired, is very clean. The rooms are well appointed, but in typical Tokyo fashion, a tad short on space. There is free wifi and great concierge service. Lots of expensive restaurants within the hotel, but one can go a five minute walk to find many fine local restaurants and coffee shops. Given the location, and price, I highly recommend this place.
We usually stay at the Main or the Tower location. We like this hotel because it is centrally located to most of Tokyo areas. If you walk down from the Tower Annex area, Akasaka Subway station is only a few minutes walk with so many different Subway lines stopping at this station. The other thing we like is that there are so many variety of restaurants, you don’t need to go out. There is even a Seven Eleven type food shop called Sakagami where one can get bento, onigiri, you name it. You don’t need to spend thousands of yen at restaurants. To top this all, there is truly a beautiful Japanese Garden. Also, the employees are so perfectly trained with a true spirit of Omotenashi. It is so popular both by foreigners and Japanese, the reception area is always crowded both in the main and tower area.
Just about to complete a four night stay at the New Otani Hotel. Built on a grand scale it has an old world feel about it. The demographics are of an older clientele. The service standards are very high and the staff very pleasant and helpful. There is a choice of of dining from buffet to fine dining to a Polynesian themed restaurant called Trader Vic’s. Food is of a good standard throughput but is priced on the higher side. Rooms are modern and comfortable. Close to the train station which makes visiting the rest of Tokyo fairly easy. Has a beautiful Japanese garden that is an absolute delight to wander through. Would stay here again when on another business trip.