4.5
Very Good 2315 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Prime location in Roppongi Hills, one of Tokyo’s most dynamic neighborhoods
  • Smart, contemporary design
  • Obliging service
  • READ MORE: 72 Hours in Tokyo

What To Know

  • Roppongi Hills is a popular attraction, so the nearby streets can be quite crowded
  • Ask for advice before partaking in Roppongi nightlife, as there are areas to avoid
  • Airport taxis are expensive, so save money by riding in airport limousine buses that go directly to the hotel

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

An oasis of calm and sophistication in bustling Roppongi Hills with 11 bars and eateries and a slick indoor pool

The Look

The Grand Hyatt feels far more intimate than its 21 stories and 387 guestrooms would suggest. In the lobby, tall glass picture windows, shiny marble floors and hulking stone sculptures create a calm space surrounding the front desk. Cheerful clerks, elegantly dressed in black and white, deftly guide English speakers through the hotel and beyond, and concierges are all too happy to print maps and guides to sights and restaurants. And because this is Tokyo, there’s no need to tip.

Bed and Bath

Rooms are minimalist but warm and decorated with mahogany wood. They begin at a generous 452 square feet. Supple Frette linens, mood lighting, blackout curtains and bottles of water (thoughtfully placed bedside during turndown) make for perfect sleeping conditions. Bathrooms feature limestone furnishings, soaking tubs, rain showers and Subtilis bath amenities. To feel like a local, sink into a hotel-provided yukata bathrobe.

Beyond

The hotel itself 11 restaurants and bars. The breakfast buffet at the French Kitchen (with everything from breads and pastries to salads and cooked-to-order hot dishes) is an indulgent way to start the day. Feast at Shunbou, the hotel’s top Japanese restaurant, crafted from stones hewn by the assistant to the late Isamu Noguchi; it’s adjacent to the Oak Door and Chinaroom. The Nagomi Spa & Fitness facility is enormous (at almost 14,000 square feet) and has a 67-foot-long red-granite swimming pool as its centerpiece.

In the Area

Just outside the Grand Hyatt’s door, the Roppongi Hills complex is well worth a ramble for its shops, restaurants, public art and gardens. Don’t miss the Mori Art Museum showing savvy contemporary art exhibits on the 53rd floor; admission includes stunning views from the Tokyo City View observatory. Ask for a map of the Art Triangle Roppongi, which highlights the neighborhood’s cutting-edge galleries and museum architecture. Stop in to see Kisho Kurokawa’s National Art Center Tokyo‘s changing exhibits, Kengo Kuma’s Suntory Museum‘s classical Japanese art, and Tadao Ando’s 21_21 Design Sight‘s design trends. Tadao Ando’s 21_21 Design Sight is located in Tokyo Midtown, an even newer multi-acre shopping and dining center.

How to Get There

Grand Hyatt Tokyo
6-10-3 Roppongi
Tokyo, 160-0032 Japan

Reviews

4.5 Very Good 2315 Reviews
Almost faultless
Reviewed 5 days ago

This is as high a quality hotel as you can find - service, room quality and the spa facilities are all absolutely superb. There is a wide choice of restaurants and the quality of food is very high. Despite its size and the fact it is incredibly busy, the service is still excellent. The gym/pool/spa is the best I have ever experienced in this kind of hotel. It caters for everything. You have to pay for all that though and it is expensive, especially the restautants. It would benefit from a cafe or bar that provides a more simple lunch or dinner option rather than all of the high end dining options.

Live Grand at the Grand Hyatt Tokyo
Reviewed 7 days ago

Stayed 2 nights with my parents on a visit to Tokyo. The hotel has a great location as it is part of the Roppongi hills complex. The hotel is within 5-10 minutes walk from Roppongi Station (Tokyo Metro - Hibiya Line or Toei Subway - Oedo Line)

The rooms are well appointed, very modern, comfortable and clean. The most amazing facet of the room apart from the fancy, futuristic toilets that Japan is known for, was the Handy device in the room. As international travellers with sometimes no access to a phone and wi-fi, this hand phone with pre-loaded internet was fantastic. It was amazing to go sightseeing and have the device on you to search restaurants, closest subway stations and opening hours for tourist spots on the go.

The lobby is spacious and can be accessed from both outside and internally from Roppongi Hills complex.

The service at the hotel in general is friendly and efficient.

Don't forget to take a walk along Roppongi Hills to look at and take pictures of all the art installations and furniture artwork around the hotel.

Tokyo's Very Grand
Reviewed 1 week ago

The Hotel forms part of about 15 years old Roppongi Hills complex. It is an excellent example of Hyatt wold chain to its standards (except the gym was too small). Located on the intersection of Hibiya, Oedo, Nambobu and Chiyoda Subway Lines which give easy access to any part of Tokyo.
We had to prepay our stay with extra charges at check-in. The additional charges were refunded on the check-out. But that was a bit odd. Why we couldn't settle the whole stay in one clean transaction?

Phenomenal Every Time
Reviewed 2 weeks ago

This is a true world-class experience. I have stayed a total of roughly 20 nights here and had nothing less than an excellent experience. The attention to detail and amenities for guests is second to none. Heading back for another trip in two months.

Excellent choice in Tokyo
Reviewed 2 weeks ago

Great hotel ... great F & B ... excellent facility (except for the gym) ... good service. Can't go wrong with this Grand Hyatt.Steak restaurant is lousy though. Canadian meat, really? We heard from other family member that the Japanese tepanyaki was excellent but did not have a chance to try.