Grand Hyatt Tokyo
What We Love
- Prime location in Roppongi Hills, one of Tokyo’s most dynamic neighborhoods
- Smart, contemporary design
- Obliging service
- READ MORE: 72 Hours in Tokyo
What To Know
- Roppongi Hills is a popular attraction, so the nearby streets can be quite crowded
- Ask for advice before partaking in Roppongi nightlife, as there are areas to avoid
- Airport taxis are expensive, so save money by riding in airport limousine buses that go directly to the hotel
- Free WiFi
- Parking On Site
- Room Service
The Grand Hyatt feels far more intimate than its 21 stories and 387 guestrooms would suggest. In the lobby, tall glass picture windows, shiny marble floors and hulking stone sculptures create a calm space surrounding the front desk. Cheerful clerks, elegantly dressed in black and white, deftly guide English speakers through the hotel and beyond, and concierges are all too happy to print maps and guides to sights and restaurants. And because this is Tokyo, there’s no need to tip.
Bed and Bath
Rooms are minimalist but warm and decorated with mahogany wood. They begin at a generous 452 square feet. Supple Frette linens, mood lighting, blackout curtains and bottles of water (thoughtfully placed bedside during turndown) make for perfect sleeping conditions. Bathrooms feature limestone furnishings, soaking tubs, rain showers and Subtilis bath amenities. To feel like a local, sink into a hotel-provided yukata bathrobe.
The hotel itself 11 restaurants and bars. The breakfast buffet at the French Kitchen (with everything from breads and pastries to salads and cooked-to-order hot dishes) is an indulgent way to start the day. Feast at Shunbou, the hotel’s top Japanese restaurant, crafted from stones hewn by the assistant to the late Isamu Noguchi; it’s adjacent to the Oak Door and Chinaroom. The Nagomi Spa & Fitness facility is enormous (at almost 14,000 square feet) and has a 67-foot-long red-granite swimming pool as its centerpiece.
In the Area
Just outside the Grand Hyatt’s door, the Roppongi Hills complex is well worth a ramble for its shops, restaurants, public art and gardens. Don’t miss the Mori Art Museum showing savvy contemporary art exhibits on the 53rd floor; admission includes stunning views from the Tokyo City View observatory. Ask for a map of the Art Triangle Roppongi, which highlights the neighborhood’s cutting-edge galleries and museum architecture. Stop in to see Kisho Kurokawa’s National Art Center Tokyo‘s changing exhibits, Kengo Kuma’s Suntory Museum‘s classical Japanese art, and Tadao Ando’s 21_21 Design Sight‘s design trends. Tadao Ando’s 21_21 Design Sight is located in Tokyo Midtown, an even newer multi-acre shopping and dining center.
How to Get There
My second stay at the Grand Hyatt Tokyo. My second visit was for a family vacation. The hotel’s conseirge service is so dynamic, it can not be compared to anything else. We were given suggestions and recommendations based on what little information we had on the city and were provided with adventures so incredible they could not have been discovered by searching the web. Acknowledgements to Megumi Y. and Erika F. The team at the Grand Hyatt is PERFECT! Origato!
Great service and very attentive staffs. There were staffs literally every corner of the hotel. Also great location if you like Roppongi and Azabujuban area. The room is a bit outdated but very well maintained.
They are all totally don't listen the guests' needs. Hard to connect the same staff that I made requests, and they were all missing and I had to call them more than 6 Times to handle them but finally failed.I can name all of their names as references and I PROMISE I will never come back !!!! So Awful experience !!!!
In the heart of Tokyo, this is an upscale hotel with attention to detail. Meiji Jingu Shinto Shrine is about 45 min walk and is great for a morning walk. The room has a minibar and a very unique toilet design that allows you to shower your behind and dry it using a control panel next to the toilet. The shower is particularly lovely and I enjoyed it because of the elegance of its design.
Grand Hyatt was a very good base for a busy week in Tokyo. It's location next to a mall and many restaurants was practical. It's also within a walking distance from some sights and Roppongi subway station.
My room was very nice and clean. The bed was comfortable and there was a good chair for reading. The only thing about furnishing I didn't like was that there was no place for coat and umbrella etc. near the entrance.
Their breakfast buffet is of excellent quality and good choice of Japanese and European/American type of food.
In the lobby they had some guidebooks for guests, and the reception staff were very helpful.