Very Good 2072 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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With a stay at Cerulean Tower Tokyu Hotel, you’ll be centrally located in Tokyo, steps from Cerulean Tower and minutes from Hachiko Statue. This 4.5-star hotel is close to Meiji Jingu Shrine and Tokyo Tower.


Make yourself at home in one of the 411 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has facilities measuring 108 square feet (10 square meters), including a meeting room. Self parking (subject to charges) is available onsite.

How to Get There

Cerulean Tower Tokyu Hotel
26-1 Sakuragaoka-cho, Shibuya-ku
Tokyo, 150-8512 Japan


4.5 Very Good 2072 Reviews
Reviewed 2 days ago

We stayed with 3 of our 6 children aged 7-17 all experienced travelers. We were shocked to be literally denied entrance to 3 of the hotels 4 restaurants upon arrival ( not counting the breakfast buffet area) and were told no children under 18 despite our daughter (7) fully dressed and perfectly capable of a dinner. The Japanese restaurant offered we could ‘ pay for a private dining room’. Seriously? To hide our perfectly functional sushi loving daughter? The 4th restaurant was ‘ full’ and we were given directions to a 10 min walk to a lesser restaurant. Then, the next day, we tried to use the pool as this same child is a swimmer and wanted to practice for an upcoming meet. Again sorry, no entrance, not 18 and the bellman literally said ‘kids are too dirty’ for pool. I presume they are thinking of diapered babies, not my racing 7 year old. I spoke to management twice looking for help or some adjustments. They were completely incapable. We travel plenty. I’ve never had this happen. We paid for 2 rooms to house 5 of us and couldn’t use the facilities. For business travel or for couples go for it. Do not come here with anyone under 18. Period.

Great price for what you get
Reviewed 4 days ago

We stayed as a family of 3 adults and 1 baby in 1 room and everything was well thoughtout and prepared for us. There were 4 complete sets of towels and 3 beds with 2 pillows each.

Additionally, as Japan is well known for its level of service, it was even more exceptional that this hotel managed to stand out well above the average. Our son was ill and the amazing concierge staff walked us over to the nearby clinic and translated to the clinic staff to help us be seen by the doctor.

We can't say enough good things about this hotel and we definitely would stay again on our next visit.

Business Trip
Reviewed 1 week ago

Nice hotel
Good service
Breakfast excluded
The breakfast is very delicious the staff were ok
If need massage for aching neck
Hotel can arrange from outside send to room
45 mins around 70 SGD

Good location

All shopping centers is walking distance

True 5 star hotel
Reviewed 2 weeks ago

The Cerulean Tower Tokyu Hotel is located just behind the scramble crossing at Shibuya station. Location wise it is fantastic, as you are close to the action, but on a slightly more quiet street.
The rooms are very nicely appointed with magnificent views over Tokyo. My room looked directly towards Mt Fuji. Wonderful to wake up in the morning and gaze out at Fuji from bed. The bed was so comfortable - one of the most comfortable hotel beds I have ever slept on. After a long flight this hotel is amazing for a big sleep!
The fitness facilities are great too if you want some down time. They are equipped with a gym, sauna, spa and pool.
The staff were lovely too.
Overall I was very pleasantly surprised by the standards of this hotel. It was truly 5-star, and I would recommend it to anyone staying in Tokyo.

Great Tokyo Tower Hotel
Reviewed 3 weeks ago

My wife and I spent 5 days at the Cerulean in January. The hotel was everything I could have hoped for: a convenient location, large beautifully decorated room (loved the toilet), endlessly fascinating view (34th floor) out over Tokyo, great staff. We were on the Club level and enjoyed meals, drinks and the view repeatedly throughout the day--it you can do this, it's more than worth it.

There have been so many positive reviews of this hotel, so just a few additional thoughts. First, the location was excellent for a Tokyo novice. The Cerulean is quite central, near the Shibuya railroad and subway station and an interesting walk to many sights and shopping districts.

Strange to say but the hotel's distinctive shape and height were also really helpful and made it easier to find in the mass of people, cars and multi-level/multi-dimensional movement at Shibuya street level.

We loved the muted, cloth and wood decor. It was, well, soothing after a day out in Tokyo.

Finally, the hotel staff were wonderful and helpful in so many ways. They created a warm and welcoming feel in this large, modern hotel.