4.5
Very Good 2143 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at Cerulean Tower Tokyu Hotel, you’ll be centrally located in Tokyo, steps from Cerulean Tower and minutes from Hachiko Statue. This 4.5-star hotel is close to Meiji Jingu Shrine and Tokyo Tower.

Rooms

Make yourself at home in one of the 411 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has facilities measuring 108 square feet (10 square meters), including a meeting room. Self parking (subject to charges) is available onsite.

How to Get There

Cerulean Tower Tokyu Hotel
26-1 Sakuragaoka-cho, Shibuya-ku
Tokyo, 150-8512 Japan

Reviews

4.5 Very Good 2143 Reviews
A favorite hotel in Shibuya
Reviewed 1 day ago

We've stayed here before, and this year we stayed again on two separate occasions, both times for two nights. What's to like? First, the location, for us, is good. Only a few minutes walk to Shibuya station. Getting around Tokyo is easy, although the Shibuya station area is currently under construction and walking can be disorienting with pedestrian traffic re-routed here and there. Shibuya area is also quite crowded. Nonetheless, this is a good location. First stop from the airport for the airport bus limousine service. Airport transfers are therefore very convenient. Second, the hotel itself is modern, up-to-date, and quite clean. Our rooms were on the 36th and 33rd floors. Rather large for Tokyo standards. Nice walk-in shower and lots of good amenities in the bathroom. Bed was a super king size. Very comfortable. Big screen TV with two or three English language news channels. Third, we liked the breakfast room and its service. The room is bright and cheerful, full of morning light. There's a lot of buffet choices. Fresh squeezed orange juice is a favourite. Last and certainly not least is the friendly and efficient general staff service. Check-in was a breeze. Hotel stored a large suitcase for us while we journeyed to Nikko for a few days. When we returned, the staff had already placed our suitcase in our new room. Concierge service was excellent. Very helpful arranging train tickets and airport transfers for us. Special thanks to Ms. Naoko Tsugita, Chief Concierge, for her excellent personal service. She even greeted us at the check-in desk on our return to ask how her train ticket arrangements for our Nikko trip worked out. We were also given personal assistance getting the limousine airport transfer by her associate concierge. And another thanks to Ms. Yuka, an English-speaking server in the cafe at dinner time. Thanks for your cheerful service. For all these reasons, the Cerulean is and will be our choice in Tokyo.

Lovely service, overpriced for what you get
Reviewed 7 days ago

I stayed 2 nights here and it was an excellent place to start my time in Japan. Easy to get to from Narita (I took the airport limousine for ~$30 USD and it brings you directly to the lobby - booked at the airport without an issue).

Check in was a breeze. I was offered a complimentary upgrade to a king size bed (YAY) and had a lovely view of Tokyo. The room is clean and quiet; but nothing special. When I booked this hotel, I got a sale rate. For that rate, it was fine. Without the sale rate, it isn’t worth it.

Several bathroom amenities but notably no lotion or shower cap. Just an FYI. Also no coffee maker in the room - I think it was instant? I don’t drink coffee often but I don’t think I’ve been in a hotel in Asia that hasn’t provided a nespresso machine or something similar. Especially at this price point.

The bed is comfortable; actually softer than I expected. A couple of different types of pillows.

The blackout shades work like a charm and are necessary for the very early sunrise.

The hotel is about a 3-4 min walk to the Shibuya train station, which is one of its huge benefits. This station has a JR office, for those of you starting your rail pass or the like.

Service has been wonderful so far, though I certainly haven’t required much.

The gym is free from 6-7am; after which you must pay. It opens at 6am and is quite busy bc it’s free. If you want to workout in peace - go after 7am. The gym is compact with the basics. There is a small stability ball and some stretch mats. No yoga mats or foam rolls. There is a stretch area as well.

Breakfast is also a separate cost, which I didn’t opt for. There are a 7-11 and a Family Mart right around the hotel.

Laundry service is prompt and good - but fairly expensive.

WiFi was excellent - no problem with FaceTime or streaming shows.

Never had a problem with any smoke smells in the room. I know this can be a common issue in Asia.

They have a lovely pastry shop in the lobby; unfortunately I wasn’t able to partake. But if you have a sweet tooth, you’re in luck!

Wouldn’t hesitate to recommend but I’m not sure that I would stay again for this price.

Thankful!
Reviewed 3 weeks ago

I lost some gifts in the airport bus from the hotel. I realized this when I was boarding the plane. After a lot of communication with the bus company and no help the hotel stepped in. They got my gifts back and sent them to me. So thankful!
The staff i wonderful. We could not afford their breakfast so we bought breakfast in the supermarket. We had a winderful breakfast view.

Great service, Great Location, Great Stay
Reviewed 3 weeks ago

Overall: Luxury hotel situated near Shibuya station with topnotch service.

Location: Right in Shibuya. It is a 5-10 minute walk to the station. Remember though that once you get in the station, you may have to walk another 10 minutes - its big. If you are trying to catch the NRT airport express, I would leave at least 20 minutes ahead of time. There are plenty of bars and restaurants within an 10 minute walk. The famous Shibuya crossing is 5-10 minutes away - you can get a nice view from Starbucks or the L'Occitane Cafe.

Service: Amazing. The gentleman at the front desk, Mr. Ishioka, was most gracious and helped us resolve a room issue (we were initially assigned a double twin room but wanted one with queen/king bed ). The front desk manager, Mr. Takahiro Tsuruga, was also fantastic. They also gave us helpful recommendations. There are plenty of staff in the lobby to help with whatever is needed. We had not wait for checkin or checkout.

Room: Luxury. Large bathroom with L'Occitane products to keep you smelling nice. The shower is large and roomy. The room itself is large with great views. Of course, they have a fancy toilet. Nespresso machine in room! They also provide several bottles of water. The only negative on the room is that there are few outlets;however, at lest one or two outlets will accommodate a US three prong plug which is nice. Unfortunately, they do not have any dedicated USB outlets.

Sleep: Large,comfortable bed. No noise. You control the temperature. The black out curtains are very effective.

Food/Drink: We went to the 40th floor bar which had great views of Tokyo. Drinks are little on the pricey side, but hey, it is Tokyo. Let me repeat, the view is fantastic. We did not dine at the hotel. There is a convenience store in the hotel.

Value: The hotel is above average in cost per night, but I think the value is high. It is great hotel. I think i is well worth the extra $50-60 per night when compared to more 'average' hotels. We did not want to leave.

Would I stay here again? Absolutely.
We stayed in May 2019.

Perfect Location!
Reviewed 4 weeks ago

My husband and I plus our two adult children and their significant others recently spent 5 nights at the Cerulean Tower in Shibuya. We struggled with staying in Shinjuku vs. Shibuya and feel we definitely made the right choice. In our view, Shibuya gives you the typical feel of Tokyo without some of the touristy or seediness you will find in certain parts of Shinjuku. The Cerulean offered comfortable rooms, a prime location just a 5 minute walk from Shibuya station (and the Shibuya crossing) and quick access to a multitude of great restaurants. We splurged and booked a room with Executive Floor access. Pricey, but worth it. Stunning views, afternoon tea and snacks, free cocktail hour and special check-in. An airport shuttle bus also stops at this hotel; for about $30 pp easy transport direct to the property after a long flight which was much appreciated.

We would definitely stay at this hotel again.