4.5
Very Good 1944 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Cerulean Tower Tokyu Hotel, you’ll be centrally located in Tokyo, steps from Cerulean Tower and minutes from Hachiko Statue. This 4.5-star hotel is close to Meiji Jingu Shrine and Tokyo Tower.

Rooms

Make yourself at home in one of the 411 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has facilities measuring 108 square feet (10 square meters), including a meeting room. Self parking (subject to charges) is available onsite.

How to Get There

Cerulean Tower Tokyu Hotel
26-1 Sakuragaoka-cho, Shibuya-ku
Tokyo, 150-8512 Japan

Reviews

4.5 Very Good 1944 Reviews
Well located hotel with weird pool policy
Reviewed 13 hours ago

The hotel is beautiful, beds comfortable and clean. Robes, slippers, water were provided. The rooms were spacious for a Tokyo hotel. we had a room on the 30th floor with an amazing view, we just sat on the window ledge and observed the people below. Check in and out was efficient enough, they have a gym and indoor pool but you may not have access to it, depending on your package. Also pool access is for over 18s only! So be warned!

Simply Superb in every aspect
Reviewed 2 days ago

We were glad to pick this hotel from reading other reviews on here. Stayed here for 9 nights and booked 2 rooms. We wanted to book Four Seasons by Tokyo station but got attracted to the Shibuya district. They do have large rooms, American size, but the beds are smaller than Queen. The bathroom was also spacious with large sink counter and shower space. Large windows with great city views. The air conditioner was working great, a huge plus in a hot humid summer. In-room wi-fi has high speed and we had 4 devices running at the same time with no issues (game, movie, surfing).

The best was their complementary smart phone (called handy phone) provided in the room (with its own charging station). You can take it out of the hotel for internet/map/calls, saved me over 10000 yen if I were to buy one of those sim cards for my phone at the airport. We walked (with young kids) to the Shibuya station everyday, easy commute to everywhere. Be warned, local Japanese do not know "Cerulean", as we got lost coming back late at night.

Breakfast buffet was pricey (3500 yen) but that's average compare to its competitors (from my research), we didn't try it. There's a 7Eleven on the 2nd floor. We asked for COLD (us Americans) complementary bottled water daily after returning from a long day at the Porter desk, they were always happy to give it to us. You will feel like a King/Queen by the excellent service they provide. Despite limited English, each person will try his/her best to help you.

We used their hotel limo minivan to move to another hotel by Disneyland, only 9000 yen for 6 people and lots of luggage. I asked the driver to take a side-trip and show us "downtown" Tokyo, no problem and no extra charge. We lost a bag behind, called the hotel and they delivered it to us the next day, only charged me 1000 yen for the gas. Btw, the hotel (Sheraton Grande) we stayed at by Disneyland did not have nice rooms compare to Cerulean.

Warning - Gym and pool are not free!
Reviewed 3 days ago

I’m in two minds about this place. On the one hand, there are some great features. The first is that they provide you with a smart phone to take out and use (yes, it’s a bit of a brick but i found it extremely useful to avoid roaming costs.
It’s fine if you just need it for Chrome and Maps). I’ve never heard of a hotel doing this, but wow; what a great touch.
A second great point was the room itself - spacious, with good aircon, a big bath and shower, hairdryer, stunning view, comfy pillows, etc. To be fair, for the high cost of the hotel, it was on par with expectations. However the bed was a bit strange - they’d pushed two doubles together to make a bizarre, comically large, Optimus-prime-esque king size. We would have preferred a good old queen, especially if it meant more floor space and avoiding the awkward join seam in the middle.
The third good point is the location. Just a short walk to Shibuya station, (and Shibuya itself is arguably the heart of modern Tokyo) but one block removed from the crazy noisy hub of the city, so it’s safe and quiet. Perfect.
Now for the bad points. The first is that the gym and pool are not free for hotel guests. Well, the gym is free only if you go between 6 and 7am in the morning... and the pool doesn’t open till 7 so doesn’t even count in this deal. (Logic? Not so much). At all other times, using the hotel gym will cost you ¥2160 (which is almost $30 AUD). Have you ever heard of such a thing, in a 4.5 star hotel?! Charging guests to use the hotel pool and gym! Plus, they conveniently refrained from telling us this when we checked in, despite me asking details about the pool and where it was located (I mean hello - it was the perfect time to drop in a casual tidbit on the random cost right there?). So I turned up to work out at 7:30am and was asked how I’d like to pay, which came as a huge shock.
Every other poor point has to do with charges - the buffet breakfast was a whopping ¥3300 (so we didn’t end up doing breakfast there). One night we went to the top floor hotel bar and they said it was a ¥1500 charge per person if we wanted to sit near a window. I mean, come on guys.
Ultimately, this place was lovely to stay at, and very well located, (which is reflected in the price), but if you want to use the gym or pool, or eat breakfast there, be aware of the costs.

Very good
Reviewed 4 days ago

Japanese hotelrooms are often small. At Cerulean tower you have large rooms, with a great view, for a very reasonable price (for Japanese standards that is). Even in the non-smoking rooms, you can still tell that smoking is not yet banned from Japanese hotels, but it didn't bother me that much. The service is what you'd expect from a Japanese hotel. Excellent. And so is the position of the hotel, right next to Shibuya station. Great choice for business as well as leisure.

Business stay
Reviewed 2 weeks ago

Had to stay here for a business conference. It's in the heart of shibuya, so restaurants and sundry shops are nearby

The room is smallish and old with boring browns. Tv is tiny, old and the booklet instructions to switch channels are wrong. There is no shower stall, only the safety hazard bathtub. There are only 2 shirt hangers in the closet, i suppose it's a hint to leave

Gym is small and they have the gall to charge 2200 yen per visit

I certainly wouldn't stay here if i was on holiday and paying myself