Andaz Tokyo Toranomon Hills – a concept by Hyatt
What We Love
- Helpful Andaz Hosts offer insider Tokyo tips
- The AO Spa’s 65-foot pool on the 37th floor overlooking the Imperial Palace
- Free WiFi and soft drinks from the minibar
What To Know
- Opened June 2014
- The hotel is located in Tokyo’s second-tallest high-rise
- Popular with business travelers
- Rooms feature traditional Japanese soaking tubs
- A city tax of $2(200 JPY) per person will be collected by the hotel at check out
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
On the top floors of the 52-story Toranomon Hills Tower, in an area set to become Tokyo’s Champs-Elysées, this lifestyle hotel is pure pared-down perfection. Designed by New York–based Toni Chi and Japanese designer Shinichiro Ogata, the property artfully blends natural materials (washi paper, polished walnut) and intricate works of art. The lobby is more convivial meeting hub than regular reception area, and the Andaz Hosts (who combine the roles of doorman, concierge and reception staff) provide a warm welcome.
Bed and Bath
The 164 guestrooms are located on floors 47 to 50, and all feature floor-to-ceiling windows overlooking the Tokyo skyline. (The beds are perfectly positioned to make the most of the views.) Chunky walnut paneling and furniture and grass-green carpets bring the outside in, but there are also luxe urban touches, including Nespresso machines, free soft drinks from the minibar and futuristic toilets. Panels inspired by Japanese fusuma allow guests to customize the room layout, and the bathrooms feature authentic Japanese soaking tubs.
Austrian-born executive chef Gerhard Passrugger whips up sophisticated European fare using seasonal Japanese ingredients at the 51st-floor Andaz Tavern, and he also oversees the menu at the street-level burger and beer joint BeBu. At breakfast, fresh pastries are brought up from the Andaz Tokyo Toranomon Hills Pastry Shop, on the ground level. Head to the rooftop bar for an inventive cocktail and to see the city truly sparkle from 52 floors up. There’s also an exclusive eight seat sushi bar for an authentic Japanese experience. A few floors down, the AO Spa has five treatment rooms and specializes in tailor-made treatments.
In the Area
It’s an easy stroll to the swank shops of Ginza where Dior, Gucci and Chanel have all set up flagship stores, while a short train ride will take you to the heart of the Harajuku neighborhood for more experimental boutiques. For a sushi fix, wait in line at the Tsukiji Fish Market to grab a seat at one of the sushi huts for some unbelievably fresh rolls. Major department stores in Tokyo have basement food halls where you can buy everything from fresh fish to wasabi-flavored bagels. One of the biggest and most diverse is the Tokyo Food Show, in the middle of the train station in the bustling Shibuya district.
How to Get There
I want to move in. This was a perfect hotel for someone who has just arrived in Tokyo. The design is sleek and well organized and the services were bar none. The amenities exceeded expectations even for Asia!
I cannot comment about the hotel room as I was not staying there. I visited the bar and tea room at the top floor and it was great for a business meeting. We were welcomed and well served, had enough coffee and snacks, not to mention the beautiful view on Tokyo skyline!
Stayed here for two nights this time, tokyo tower view room is always stunning. Service from the front desk staffs were as attentive as in my previous stay.
Enjoyed the great breakfast spread and in room dining.
Hotel also offers cocktail hours at lobby every night which offers good selection of cheeses and canapes.
Very great stay and I am impressed with the consistency of top quality service over the last few years.
I stay here about 6-8 days every month for a good reason. It’s a home away from home for me. You’ll get what you expect from a luxury hotel. Staff are nice. Service is excellent, and the rooms are always in the same excellent condition
Our young family stayed at the Andaz Tokyo for a few days in May, and we loved it.
The decor is beautiful with lots of wood and stone. The paper art in the lift was so intricate. The view was amazing, with our 50th floor room looking towards the Imperial Gardens and Tokyo Skytree. The hotel lobby is on the 51st floor with views in each direction, including the Tokyo Tower. Each day snacks and drinks were placed in the lobby for guests to enjoy. The offerings were rotated based on the time of day. Checking in is informal with guests asked to take a seat whilst staff take care of the check in.
The room was very clean and so spacious. The entry /closet area of the room has great storage. The bathroom is a wet room with shower and large sunken bath. The toilet is in a seperate room and features a Japanese style electric toilet. As we were travelling with a young child and a baby, cute tiger themed items were provided for our children. A full size cot was also provided on request with baby amenities, including a nappy/diaper bin in the bathroom. Housekeeping was excellent and replenished towels regularly.
Dinner at the Tavern was just perfection. Expensive but the food is delicious. The children’s bento meal provided to our daughter was fantastic. She enjoyed the attention and pampering from the staff.
Overall the staff were great and provided excellent service. Concierge arranged a transfer to our next destination and it was all taken care of.
Cost of the hotel is on the higher end, however you get what you pay for with the service and luxurious surroundings. We’d happily stay with Andaz Tokyo on our next visit. Thanks for the great stay