Andaz Tokyo Toranomon Hills – a concept by Hyatt
What We Love
- Helpful Andaz Hosts offer insider Tokyo tips
- The AO Spa’s 65-foot pool on the 37th floor overlooking the Imperial Palace
- Free WiFi and soft drinks from the minibar
What To Know
- Opened June 2014
- The hotel is located in Tokyo’s second-tallest high-rise
- Popular with business travelers
- Rooms feature traditional Japanese soaking tubs
- A city tax of $2(200 JPY) per person will be collected by the hotel at check out
- Free WiFi
- Parking On Site
- Room Service
On the top floors of the 52-story Toranomon Hills Tower, in an area set to become Tokyo’s Champs-Elysées, this lifestyle hotel is pure pared-down perfection. Designed by New York–based Toni Chi and Japanese designer Shinichiro Ogata, the property artfully blends natural materials (washi paper, polished walnut) and intricate works of art. The lobby is more convivial meeting hub than regular reception area, and the Andaz Hosts (who combine the roles of doorman, concierge and reception staff) provide a warm welcome.
Bed and Bath
The 164 guestrooms are located on floors 47 to 50, and all feature floor-to-ceiling windows overlooking the Tokyo skyline. (The beds are perfectly positioned to make the most of the views.) Chunky walnut paneling and furniture and grass-green carpets bring the outside in, but there are also luxe urban touches, including Nespresso machines, free soft drinks from the minibar and futuristic toilets. Panels inspired by Japanese fusuma allow guests to customize the room layout, and the bathrooms feature authentic Japanese soaking tubs.
Austrian-born executive chef Gerhard Passrugger whips up sophisticated European fare using seasonal Japanese ingredients at the 51st-floor Andaz Tavern, and he also oversees the menu at the street-level burger and beer joint BeBu. At breakfast, fresh pastries are brought up from the Andaz Tokyo Toranomon Hills Pastry Shop, on the ground level. Head to the rooftop bar for an inventive cocktail and to see the city truly sparkle from 52 floors up. There’s also an exclusive eight seat sushi bar for an authentic Japanese experience. A few floors down, the AO Spa has five treatment rooms and specializes in tailor-made treatments.
In the Area
It’s an easy stroll to the swank shops of Ginza where Dior, Gucci and Chanel have all set up flagship stores, while a short train ride will take you to the heart of the Harajuku neighborhood for more experimental boutiques. For a sushi fix, wait in line at the Tsukiji Fish Market to grab a seat at one of the sushi huts for some unbelievably fresh rolls. Major department stores in Tokyo have basement food halls where you can buy everything from fresh fish to wasabi-flavored bagels. One of the biggest and most diverse is the Tokyo Food Show, in the middle of the train station in the bustling Shibuya district.
How to Get There
First, checkin to the hotel is not done through the typical counter but instead they sit you in a table style and go over the stay and reservation.
The room layout, though very nice, seems smaller and less of 5-star quality compared to other high-end hotels we stayed. The carpet doesn’t appear to be clean especially for a Japanese hotel where they pride on cleanliness.
When I pointed out the room appears smaller than our previous hotel, the staff emphasized that the bathroom is larger than most. For me i prefer to have a larger sleeping room than a large bathroom.
I really like the gym and pool. Equipments are new and room is good size for workout. The pool has a jacuzzi, hot bubble and cold pool to invigorate and jump start your body.
My family just spent five nights in Tokyo at this hotel and it was wonderful. The four of us
stayed in one room (not always easy to find in Tokyo) and there was plenty of space of two adults and two kids (13 and 11) in a double twin with one rollaway bed. The bathroom was huge and has a large closet area with shelves and drawers. We did not take the subway, but all our cab rides were fairly reasonable and we were in lots of different neighborhoods in Tokyo. The best part of our stay was the amazing customer service- the front desk helped with making dining reservations, directions to various points of interest, etc. The only nit I would say is that the pool area is very hot and humid. My kids went swimming every day, and the pool is lovely, so it would be nice to have a portion of the seating area with some fans or AC. Otherwise, it was a perfect stay and I would highly recommend this hotel to anyone visiting Tokyo.
Perched above Tokyo with a perfect view of the Tokyo tower, my young family were stunned by every aspect of the magnificent hotel. From the arrival to the departure it was one unique experience after the other. My only concern being that I didn’t want to leave the hotel to explore. My kids will have this memory forever
We loved this hotel and found it a great value compared to the other options we were considering (Ritz, Aman and Park Hyatt). Hotel ended up being one of our favorites! Concierge service was fantastic and helped us find a fantastic private guide for 1.5 days. We booked two deluxe rooms with the Tokyo tower and rooms are new (2014) with very nice bathrooms. Very functional. We loved the sofa which was more like a window seat. Service was great and there is a fantastic workout area with views. The location is off the beaten path a bit but we loved it as we learned to navigate the subway system and used car service to get to the train station with bags etc. The bar is fantastic with great views and a nice casual menu. We did the fine dining one night and it was delicious but of course expensive but again we thought appropriate to the value of the quality, view, and service. Rooftop bar is nice but the view from our rooms and the lobby bar was just as nice. Since the hotel is at the top of the building it feels like a hidden gem from street level. Thank you Andaz! We hope to be back!
Gorgeous room on the 50th floor with a full frontal view of the Tokyo tower. You are so high up, there is no need to pay to go up the tower. Views of Tokyo bay and rainbow bridge. Has to be the best view room we have stayed at in Japan. Room itself is beautiful with wood accents, and traditional Japanese wet room tub/rain shower. Food is expensive but very good. Roof top bar also very expensive, but good experience. The spa was very good too as were the workout facilities. All in all an excellent hotel with amazing service.