5.0
Excellent 792 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily buffet breakfast is included in the Jetsetter rate
  • Great location in the bustling heart of Greece’s second city, near both shops and sights
  • Classic historic exterior and equally stylish public areas, rooms and suites
  • Rooftop bar overlooking the city center for breakfast
  • Ultra-helpful, multi-lingual concierge service to help you plan museum visits, make restaurant recommendations and reservations, airport transfers and onward travel arrangements
  • Most rooms and suites have private balconies for a breath of fresh air
  • READ MORE: A vacation guide to the Greek Islands

What To Know

  • This is a luxurious city hotel, great for a short stay to explore Thessaloniki, but not for a longer holiday
  • Good for business travelers and grown-up couples, but not so perfect for families
  • The Excelsior’s restaurant and bars are adequate, but there’s a much bigger choice of places to eat and drink just a few steps from the door
  • No pool, and the nearest beach is miles away, but Elemis spa treatments help to compensate
  • Nearby Plateia Aristotelous (Aristotle Square) is occasionally the scene of noisy rallies by opponents of the Greek government’s economic austerity measures

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Hip Luxury chair scene Resort restaurant amusement park

Overview

The Review

With a stay at Excelsior Hotel in Thessaloniki, you’ll be minutes from Jewish Museum of Thessaloniki and Aristotelous Square. This 5-star hotel is within close proximity of Cinema Museum and Museum of the Macedonian Struggle.

Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Satisfy your appetite at the hotel’s restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, express check-in, and a 24-hour front desk.

How to Get There

Excelsior Hotel
10 Komninon St. & 23 Mitropoleos Av.
Thessaloniki, 546 24 Greece

Reviews

5.0 Excellent 792 Reviews
Solid 4 Star Hotel
Reviewed 1 week ago

Overall, The Excelsior is a good choice - especially considering the options in Thessaloniki - but it's not the 5 star hotel it bills itself as. My husband and I recently stayed for 4 nights. A breakdown of the pros & cons:

Pros:

-Great location. It's in the heart of the city, making all sights easily accessible by foot. We walked everywhere: the White Tower, the museums past the White Tower, Ano Poli, etc.

-Clean, comfortable rooms that are made up by an excellent housecleaning staff.

-Food options on property. The free breakfast includes a variety of options, and the servers are sweet. The same staff works at the hotel's restaurant, Be, which offers an eclectic menu of good food.

Cons:

-If check-in time is 2pm, then your room should be ready at 2pm. While it was nice of the hotel concierge to offer us free lunch at their restaurant while we waited for our room, it was frustrating to have to wait until 2:45 to check-in after we'd been traveling for 15 hours.

-The walls are NOT soundproof. Our room had a door to the adjoining room (which we didn't use since we didn't know the people next to us), and we heard every noise they made - talking, slamming doors, using the bathroom, etc.

-The AC worked intermittently. We couldn't figure out why it would sometimes turn on and sometimes turn off, but AC really feels like a must on 90+ degree days in Thessaloniki summers.

Wonderful Hotel In the Heart of Thessaloniki
Reviewed 3 weeks ago

The Excelsior is located in the heart of Thessaloniki, within a short walking distance of most attractions. The hotel has a charming old world feel but is extremely modern. The room we had was very clean, spacious and modern with a vintage décor style. It included a pretty terrace where we could sit and have a glass of wine. The front desk staff was very welcoming, knowledgeable and helpful. The breakfast was wonderful and served at a very pretty enclosed rooftop terrace which had a modern vintage garden feel. The serving staff was extremely pleasant and helpful. We would absolutely consider staying here again when visiting Thessaloniki.

Perfection
Reviewed 4 weeks ago

The Excelsior offered us true, unadulterated luxury, without any compromise. The fine historic building was masterfully re-designed for modern use some ten years ago and has been beautifully maintained since. Our room (#41) was spotlessly clean, spacious, beautifully appointed in a minimalist design without any clutter but with everything that one needs to feel at home. Its unusual arrangement with the shower in a large alcove off the bedroom (apparently adapted from a bay window) rather than within the toilet/washbasin room worked beautifully. The room was also very quiet. The location is in the heart of downtown Thessaloniki, next to the best shopping and dining. The hotel is not too big, and the staff were wonderful - there is a human scale and a human touch to this place.
One expects a well-stocked minibar in a hotel like this, but not what we also got: a complimentary bottle of excellent Chalkidiki wine and delicious sweets and cheeses. The breakfast was fabulous, too.
We will definitely be back as soon as we can.

A great hotel
Reviewed 4 weeks ago

A great hotel in the center of Thessaloniki. All the major attractions are within walking distance. The rooms are very nice and clean. The service is perfect and they got an answer for every request and question,

Nice
Reviewed 1 month ago

Solid 4 star hotel. The hotel has an excellent buffet breakfast, with eggs cooked to your liking, and coffee made fresh as ordered. The breakfast staff was polite and attentive, without being intrusive. The rooms however, are quite small. In particular, the ‘bathrooms’ consist of only the shower with frosted glass surrounding them. It was cramped and not very comfortable to shower in. The hotel provided a welcome bottle of wine and chocolate dipped strawberries upon arrival, which were lovely. There is a ground flour restaurant associated with the hotel, which was good, but not great, in terms of choice. Finally, I found the reception staff to be very variable. There were a couple of welcoming ones, and a couple who were aloof. Overall, it is a nice hotel.