The Shore at Katathani
- Free WiFi
With a stay at The Shore at Katathani in Karon (Kata Beach), you’ll be close to Kok Chang Safari Elephant Trekking and Big Buddha. This 5-star villa is within close proximity of Kata View Point and Kata Porpeang Market.
Treat yourself to a stay in one of the 48 individually decorated guestrooms, featuring private pools and flat-screen televisions. Rooms have private furnished balconies. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find outdoor tennis courts, an outdoor pool, and a fitness center. Additional amenities at this villa include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Food & Drink
Grab a bite to eat at the villa’s beachfront restaurant, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.
Business & Travel Amenities
Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
How to Get There
For me , to be treated nicely by staff and management is more important than the nice views.
The staff has a very bad attitude, they made me feel unwelcome . However they charged me a huge amount for this stay.
Everything is chargeable, they charge you for shuttle service even.
Sharp check-in & check-out timings pretending that they are fully booked. my flight was late at night and they asked me to leave room by 12 pm sharp. telling that they will allow me to use the beach ( the beach is a public beach anyway ) and telling that they will offer a shower room to refresh . the shower room was 1X1 meter and didn't fit both of us. we had to have a separate shower to fit in the room . with basic shampoo and shower gel bottles, not even a conditioner!
No airport transfers unlike the other hotels I stayed at, and management were surprised that I got free airport transfer in other hotels!
I've got the worst view ever and I showed that I am dissatisfied , not even an apology or explanation from management.
Treating people this way will definitely push them away and make them write a negative feedback .
The management needs to pay more attention to details and look after the guest satisfaction , not only charging them huge amounts for bad service.
We stayed at the Shore for 6 nights in Room 8803. The Shore at Katathani was wonderful in every way! Everything was spot on from the airport shuttle, the check-in process, golf cart rides to and from our room, and breakfast in the morning. All the staff we encountered were very polite and hospitable. Our Seaview Pool Villa had a stellar view of the Kata Beach. The room was equipped with everything we needed during our stay, from a beach bag, mosquito repellent spray, toiletries, and a safe to keep our valuables in. The little touches made our stay worth it (especially the little treats that were provided during turn down service. We utilized the bluetooth speakers in the room/bathroom, which was a great touch! We were able to enjoy fireworks one night, which was amazing! We felt very safe in the area as the area around the beach had security. There is a 711 store just down the street where you could either walk or ask for a ride. We were literally steps away from the beautiful beach. The staff were very prompt with all the requests we had. The staff organized and booked all our tours, and provided us with a private driver for a full day of sightseeing (Big Buddha, Temples), shopping and checking out the night market! Thank you to Diana, Noah, Charlotte, all the restaurant staff, housekeeping staff and the buggy drivers! We definitely enjoyed the resort and the staff did an amazing job! We will be back! We love the Shore!
What a stunning view, hillside bungalows really very stylisch, furniture wet rooms everything perfect, and if your decision is to take a bungalow up the hillside, you view out of your bed is amazingly overlooking katathani beach!
Very ambiguous breakfast with table service if you like, easy access to the beach ...
This resort is by far not cheap but every bath is well deserved!
As the most expensive stay on our trip and the newest of the rooms, I had high expectations of The Shore. Sadly I was disappointed.
Let’s start with the positives though:
*The new romance Rooms are lovely and the view from those rooms is spectacular!
*Buggy service and reception staff were excellent and always very helpful and prompt
*The fact that you can use the amenities at Katathani Beach Resort plus the proximity to Kata Noi shops etc adds to the success of the hotels location.
*the on-site spa was quite good and reasonably priced compared to other 5 star resort spas.
*for the inconveniences we experienced the hotel provided a 30% discount on food and bev Bill on checkout
Now for the not so greats:
*Checkin took an hour and a half. And then we got a convoluted message about getting an upgrade as they were aware it was a special visit (it wasn’t). We were happy to deal with delay although a bit frustrated by constant changes to the time delay but when we were placed into the Harbour restaurant to have tea and coffee while we waited, staff made us feel like an inconvenience. We later learned the hotel was delayed in renovating rooms and had overbooked.
*our upgrade was a joke. Sure - it’s a more expensive room. Without the views we paid for, without the double shower and large romance bathtub, without the infinity edge pool off a deck looking at the view and with a poor renovation to an obviously old part of the hotel. I cracked it and we were quickly moved to the room we paid for (which was very lovely).
*we experienced 3 significant maintenance interruptions in a four day stay within our room
*on 3 occasions staff entered the room without knocking and on the last occasion I had just gotten out of the shower and wasn’t dressed - to find a man standing in my villa!
*Room service food quality was very poor.
*the breakfast buffet was something I see regularly at 4 star business hotels - not a 5 star resort experience. Not to mention my husband received literally raw eggs after asking for hard boiled. I was nearly ill at the table as he “scooped” them into toast. That was the end of that breakfast!
*Staff at the Harbour were atrocious and more concerned with chatting amongst themselves than serving customers, clearing plates or offering (or responding to requests for) another coffee.
*general level of staff attentiveness was just not what I expect from 5 star. Finding that the staff also service the next door, lower rated property was not a surprise.
Really - if you want amazing views in a very pretty (if not very private) villa then this may be for you. But if you want 5 star with the full experience, this is not the place. There are many amazing resorts of a lower price point with a much higher service level in Phuket - see my other local hotel reviews.
And on a final note - I suggest to management that upon reading this review, take it as an opportunity for improvement. Most responses that the Shore posts on trip advisor tend to place blame on guests or make excuses. Own the issues and feel free to prove my review wrong for the next guest.
We stayed here for 3 nights hotel hopping on a 3 week stay in Phuket. The hotel is not cheap but I believe fantastic value for money. The service is second to none the staff are friendly and the drinks are reasonably priced for a 5 star hotel. The rooms are amazing with every everything you would expect, even down to the built in Bluetooth speakers so you can stream your music from your phone. A big shout out to Sven the General Manager who is one on the nicest GM’s you will meet very funny guy. If you’re looking for a romantic few days then I would highly recommend The Shore to anyone who wants to get away from the busy nightlife of Patong and just chill out. Thanks Sven the hotel is a credit to you. must bring the wife next time !!!