The Pavilions Phuket
What We Love
- The Jetsetter rate includes daily Champagne breakfast, afternoon tea, a welcome foot massage, a fruit platter on arrival and a shuttle to/from Layan Beach
- Creative cocktails and Thai tapas at 360?
What To Know
- ?Phuket’s best shopping is just minutes away by car, as are some of its prettiest beaches?
- The region's dry season falls between November and April; for the coolest dry days, book in January and February; the rainy season, May to October, is also the best for surfing
- A 10 percent service charge per night will be collected at the Jetsetter? checkout
- Free WiFi
- Parking On Site
- Room Service
On a jungle-clad hillside in southwest Phuket, the Pavilions is a 49-villa retreat made for honeymooners and romance-seeking couples. All of the Asian-inspired pool villas overlook Bang Tao and Layan beaches and have pools big enough to actually swim in with roomy decks for sun and shade. The bar, 360˚, attracts the island’s best-dressed inhabitants, who flock at sundown for the calm view, then stay sipping colorful cocktails late into the warm night. And the staff lives up to the hotel’s motto, “No tan lines, no interruptions,” delivering service without a sound.
Bed and Bath
Roomy hillside villas feel like private tropical homes thanks to high, pitched ceilings, woven organic fiber furnishings, indigenous fabrics and collectible arts and local crafts. For guests who prefer not to leave their rooms, the kitchens allow in-room dining preparations and the bar is refilled daily with decadent sweet treats, drinks and plenty of fresh tropical fruit. French doors with floor-to-ceiling windows frame tropical scenes and make it easy to slip straight out of bed and into the private swimming pool.
For active types, the hotel provides a range of daytime activities, including snorkeling, scuba diving, golf and elephant treks. For beach time there’s a shuttle that makes the five-minute trip down to the sandy beach throughout the day. For many guests, however, there is little need to leave the villas’ comfortable confines; even the pampering spa treatments are done on the private, shaded verandas. Breakfast is a mix of tropical fruit, freshly baked bread and banana pancakes (well worth indulging), and for dinner, guests gravitate to the Plantation Club, an open-air eatery with gourmet western fare and Phuket’s finest dessert soufflés. The resort’s most popular spot, however, is 360˚, a sleek hilltop bar with unbroken ocean views. The island’s best-dressed crowd flocks here each evening for a colorful cocktail and the spectacular sunset display.
How to Get There
The property is excellent but a bit far from the main city. The rooms are excellent they could not have been better they can easily accommodate a family of 3 or 4. Special mention here for the staff who manage the Golf Carts they are just excellent.The front office staff is very good and ready to help always and they can plan day excursions for you.The breakfast was good but can be presented in a better way.
The Pavilions Phuket is one of the best accommodations in the area. Staff are extremely friendly and helpful. Food was excellent.
The villa was very spacious. The swimming pools were clean and well maintained.
Well, let me start by saying this was for my birthday and while I was nervous because I didn't think the photos showed exactly what the room (2-bedroom pool loft) looked like, I was confident with the other reviews for this hotel. Once I arrived, I could not stop saying "Oooooh" and "Ahhhhh" as I walked through the loft. The first delight was the infinity pool and the floor-to-ceiling windows that encased the wraparound pool and balcony.
The décor was spectacular, actually giving my guests and I ideas for when we returned home! The kitchen was ginormous (not a real word but that's how geeked I was), and both bedrooms had full baths plus a third 1/2 bath near the living room space. It also was the only hotel room in this specific building with a pool (no worries of hearing anyone else splashing about, and the location of our room gave us vantage views of the beautiful landscape and villas that were a good sight away (no worries of peeping Toms).
Okay, now the drawbacks in my opinion, was 1) the gym facilities, which were quite small for the size of the resort. While my boyfriend and I used the facilities, with another couple arrived it soon felt crowded. Second, the food was not my favorite. We ordered room service twice plus went to breakfast everyday and while the presentation was nice the taste/flavor of the food I feel could have been better.
Unfortunately, I could not utilize the spa services but, like other reviewers have noted, I think it may have been slightly overpriced. Still, I would have been willing to try it as the surroundings were so relaxing, you truly didn't want to leave the complex!
And for the 2-bedroom loft, the second bedroom had 2 twin beds but perhaps there are some rooms that would have a King-sized bed such as the one in the master. Do keep in mind, the rooms were directly next to each other but the doors and walls are heavy for maximum privacy.
All in all, I could not ask for a more spectacular stay as the customer service, from the moment we arrived, was 5-star, certainly no complaints. What I especially liked was that the place, despite the 5-star surroundings and cost, they were not ostentatious, not stuffy but very humble and accommodating!
Horrible front desk/reception, Average to below average food quality at high price, excellent resort but poorly managed. My booking was for three nights but reception argued for two nights! What a welcome! The coordinator had no clue what was in the room and was reluctant to switch rooms...looked like half resort was empty then why not give a nicer room with view. Breakfast was poor; service plus food...Have pictures of burnt sunny side up eggs in 5 star resort! Needs improvement in service....The cart and bell team is very good. Excellent property but needs good service!
Wonderful stay, just wished we were there longer. Shuttle to near deserted beach was great. Great friendly staff, lovely tropical gardens, good food, highly recommended 😎. Only downside - wine a bit expensive.