Paresa Resort Phuket
What We Love
- The Jetsetter rate includes daily breakfast (served with sparkling wine)
- Villas perched high on the Kamala cliffs?
- Classical music and jazz plays throughout the property?
- The private plunge pool in the Aqua Pool Suite and the Cliff Pool Villa
- Talung Thai, an alfresco spot high atop the cliffs
What To Know
- All guestrooms and villas face the sea
- A free shuttle service runs to/from Kamala Beach
- Children 11 and under are not permitted in Cliff Pool Villas?
- Free WiFi
- Free WiFi
- Parking On Site
- Room Service
Built into the Kamala cliffs and looking out toward the sea, Paresa Resort blends so well into the surroundings it feels like a secret sanctuary. The architecture, inspired by traditional southern Thai homes, features authentic arts and crafts throughout. Native wood floors and local stone contrast with tech-savvy touches such as touchscreen lighting and high-quality audio in the living areas and terrace — even the pool.
Bed and Bath
Cliffside luxury continues in the 49 contemporary guestrooms and private villas, each of which has a spacious veranda and 270-degree sunset views. Some come with their own private infinity pool or plunge pool. All have indoor and outdoor showers, and the Dima Spa Suite has its own private steam room. Aqua Suites are an enormous 1,600 square feet, while the Cielo Residences are like private manors, at a mighty 7,100 square feet, and come with 24-hour butler service.
Paresa’s three restaurants, all with ocean views (of course), match the accommodations in wow factor. Diavolo serves up Italian fusion dishes, Talung Thai is an alfresco spot high atop the cliffs, and Recipe is a wonderfully intimate private dining room that hosts traditional Thai cooking classes and private dinner parties. You can stretch out on a lounger by the impressive infinity pool (or down at the Beach Club) and watch the sun set over the Andaman Sea, or indulge in a treatment on a private balcony at the spa.
How to Get There
From reading the reviews regarding the staff's handling of issues (and the sassy responses from management on those reviews), I was a little nervous to book here but took a chance anyway.
Weeks before we departed for Phuket I sent an email to the resort outlining concerns over access to bottled water and unpeeled fruits as we had been warned by our travel clinic that we may get an upset stomach from the food and local water. I also inquired about any boat rides that they would recommend for my husband and I. The email i got back merely had a link to a website with 15 person yachts that were completely sold out and a quick response of "yes we have bottled water and fruit." Not even in the ballpark of helpful.
The day we left San Francisco for the 21 hours of travel to Phuket - our flight was cancelled due to a mechanical issue. The next flight available left 12 hours later, therefore we would not make in time for the first night of the reservation at Paresa. I called the resort to let them know and see if there was anyway to get a refund for the first night as we would obviously not be able to stay at the hotel. I knew this was a long shot as most hotels have very strict cancellation policies, but I had to give it a try. I called and explained the situation and was told to call back in 30 minutes for a manager. 30 mins later, I called and was told to wait another 30 minutes and call again to speak to a manager. I called a 3rd time and explained the situation again just to get transferred to someone else who listened to my situation and responded with a cold and unapologetic "No. No refunds." I was in disbelief at how rude the manager was to me - especially after spending an hour trying to track him down. I let him know that I would be writing a lengthy review on TripAdvisor detailing how rude he had been, to which he dryly responded "okay." Needless to say my husband and I boarded our flight pissed off and wondering if we should cancel all together.
However, here is the plot twist. We landed in Phuket after our 21 hours of travel and were met at the airport by our "angel" from Paresa. He was wonderful and gave us so much useful information as we made the 45 min drive from the Phuket Airport to our resort. He had cold towels and drinks for us during the trip. When we arrived to the hotel, I was blown away. It was beautiful. We were met with a woman who welcomed us and then began addressing all of the food concerns I had mentioned in my email and letting me know all of my options and that she would make sure our room was stocked with extra bottles of water. This was so much more accommodating than the response I had received before arriving. Next, she apologized that they were unable to refund us for the night AND even apologized that our flight was cancelled. She then told us that to make up for the inconvenience they had upgraded us (for free) from a Pool Villa to a Cliff Pool Villa. The room was absolutely insane with an impeccable view of the cliffs and a huge infinity pool in the room.
From the moment we arrived, the service was impeccable. And the food was SO incredibly good. The reviews I read on here do not give it justice. My husband and I ordered nearly everything off their Thai menu during our stay and NOTHING disappointed. So all in all, i would give this resort 5/5 stars had I not had such a bad experience before arriving to the resort. It would have been nice to have spent the exhausting 21 hours of travel with peace of mind that we would be arriving to an amazing hotel. For the price - you should have good food, good views, AND good service before and during your visit. But once you arrive... you won't regret your decision to book with Paresa.
It was a luxurious experience indeed. The villas are very spacious and offer a very private setting. The bathroom is big and gives a spa feel. The pool in the villa was a boon!
Overall experience was gorgeous.
Its built on a steep hill, so one does need to use the golf carts that are available at a call. They have everything one needs- a relaxing spa, gym, library and entertainment zone. All overlooking the sea with breathtaking views.
The property is beautiful our villa was stunning. We never got tired of the view.
There is a reason why its called Heavens of Heavens. From the moment you arrive and during your entire stay you are made to feel like you are in heaven. The food at the restaurant is fantastic.
Service overall was excellent except for the restaurant. I think the staff there could probably be more attentive. The rest - whether it was the driver or the front office, can't fault the service.
The spa.....well, the massages will take you to heaven!
Nice gym as well with a view of the ocean.
Overall a wonderful and memorable stay.
We were actually staying at a different hotel but wanted a lovely dining experience with a view to die for which is exactly what we got and more! Before arriving we advised we were coming as a family and the Executive Chef Franco kindly arranged for the kids to make pizzas. It was a fabulous experience and allowed us as adults a some precious moments to enjoy the view. The restaurant is calm and the views breathtaking so if you are travelling as a family this is more a dining experience if your children can be easily and quietly entertained and is perfect for couples.
The Service staff were very kind, caring and attentive and the food was beautiful especially some of their thoughtful Thai dishes. Would highly recommend and wish we had more time in Phuket to stay as I was shown a villa on arrival and they really are beautiful. Will be sure to make this a stop for our next trip.
Thank you Paresa staff you were lovely and have given us great memories
The view down to the ocean and the rooms with private pool were awesome! The food in the restaurant was average, but we typically don't eat at the hotels we stay at so it wasn't that negative for us. If you want remote, and away from the crowds, this resort is for you. HOWEVER, a few things to consider: (1) there is no beach access - you can see the ocean clearly from your room and see great sunsets, but you are on top of the mountain. If you want to easily walk around and see the local culture this place may not be for you. You can still do this via taxi, but the time to get to Patong Beach or Kamala Beach can be up to 30 minutes b/c of traffic and minimal roads. I wish we'd stayed 3-4 days at the resort and then 1-2 days at Patong Beach - the life of Phuket!