4.5
Very Good 7173 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An exquisite five-star spa sanctuary in Phuket's hills, including a swish room and plenty of extras
  • Alternating between the main pool, riverside pool and hillside pool for ultimate relaxation
  • Melting beneath a Thai massage, with your Aqua Spa discount
  • Enjoying the stunning views over Tri Trang and Patong beaches

What To Know

  • It's a quick five-minute drive to Patong beach
  • The spa has an Ayurvedic doctor to consult about lifestyle and diet wellness plans
  • Family-friendly: There's a kids club on-site
  • Curl up with a good book and a glass of cognac in the library
  • Reserve a seat on the free shuttle to Patong in advance

Amenities

  •  Babysitting
  •  Free WiFi
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A five-star hillside retreat in Phuket including breakfast, spa and dining discount, a fabulous Family Vista room and extra perks for five nights and more

The Lowdown

Think of Phuket and you’re transported to a world of idyllic white sands and alluring turquoise waters – paradise-tinged trademarks that this Thai island is quite rightly known for. It’s no wonder that it goes unrivalled as a go-to for jet-setters and backpackers alike, drawing sun-seekers back again and again. After all, an island this size – Thailand’s biggest – deserves some time and attention, there’s a lot to discover.
Escape from the busy beaches and into the hillsides with a break at the five-star Avista Hideaway Resort and Spa. As the names suggests, this uniquely positioned resort is a tranquil retreat overlooking the Tri Trang and Patong beaches from its idyllically lofty location. Where better to sip sundowner cocktails than the Sunset Lounge, before tucking into the restaurant’s delicious international cuisine.

Rooms

Your Family Vista room, which sleeps up to three guests, measures in at 55 square metres and is contemporary in style yet exudes an authentic Thai ambience.

Dining

Avista Hideaway Resort and Spa offers cuisine from all over the globe from their sleek international restaurant. Thai food is served alongside dishes from France, Italy, Australia, India and China, so there’s something to suit every palette. Local seafood is prepared and served on the barbecue terrace and light meals and refreshments can be enjoyed by the pool. The rooftop bar offers a spectacular place to watch the sun go down over a long cocktail or two.

Spa

Avista Hideaway Resort and Spa offers traditional Thai massages from open-air cabanas, alongside Ayurvedic therapies and revitalising body and facial treatments. There’s even an Ayurvedic doctor on hand for you to consult about a healthy lifestyle plan and tailoring your diet to benefit your well-being. Avista Hideaway Resort and Spa also houses a modern well-equipped gym.

Location

This deluxe five-star resort is located in South West Phuket. Patong Beach is just five minutes away by car. The resort is idyllically set in the hillsides, with stunning views over the Tri Trang, Patong beaches and beyond to the Andaman Sea. Nearby, you’ll find the shopping area of Jungceylon and Central Festival, plus the weekend market in Phuket Town.

How to Get There

Avista Hideaway Phuket Patong, MGallery by Sofitel
39/9 Muen Ngern Road
Patong, 83150 Thailand

Reviews

Amazing fantastic place to stay
Michelle N

I stayed here for 5 nights at the end of our trip with my father. The hotel upgraded us both to individual jacuzzi suites which were lovely. The staff at this hotel are fantastic. A special thanks to Jeff in the Vista restaurant who waited on us a few times he was lovely and went out of his way as all the staff to here. Both hotel managers are present at breakfast mingling amongst the guests checking that all is ok. A lovely touch. Breakfast was fantastic and such a huge choice of foods. The staff at the omelette/egg/pancake station were lovely. The rooms were well serviced each day. There are 3 pools to choose from one of them being an adult only pool. Sunset drinks at the hillside bar were lovely i really miss that. The shuttle service to and from Patong is great too. I had a great massage at the day spa as well. They have a gold buggy that can take you around the resort, which i must add it seems overwhelming at first with the size but its actually not that bad to navigate around. You are on holiday explore the grounds walking around is my recommendation and walk off that breakfast.

Thank you Avista I loved my little stay and loved Phuket. We will miss you all.

Sofitel in name only
jow455

We booked a Luxury Escapes package at this hotel for 2 reasons, one was apparent value for money and the other was the 4.5 rating on Trip Advisor. I often marvel at the reviewers on this site and their hilariously petty reasons for giving a hotel a bad rating, but this time it is reverse, I cannot believe so many people think this is a 5* property!
First impressions are great, about 5 km out of Patong central up a hill and then a steep driveway off a quiet street, you get out of your taxi and up thru a doorway to find a beautiful open air foyer. Check in is the usual time consuming back & forth with passports, credit card imprints, welcome drinks and package explanations, but I used this time to photograph the view.
A golf buggy takes you to your room & then the luggage comes shortly after. While the buggy is good, it means that you lose a sense of direction for getting back to reception as the buggy path is not the walking path. Very easy to get lost on your first day, but plenty of signage around.
Our room was in Block H on the middle level facing a jungle/hillside, while not an ocean view it was certainly a peaceful outlook you could enjoy from the 2 generous outdoor lounges. While Block H is certainly conveniently placed, in the middle of the pools & included the Vista restaurant & the rooftop bar in the same block, I would suggest staying on the top floor. After a few days we finally realised what the constant noise in the room was, it was the heavy wooden chairs in the restaurant being dragged back and forth every time a guest sat down (which is very often when there is a buffet we found) so this noise started at 7am and stopped around 11pm when the cleaners came in. Rubber feet are needed quickly on those chairs!
The room itself is quite large but under furnished, there could easily have been a dining table or lounges in there, we were going to drag in the ones from the balcony to watch the TV but we quickly realised that there was very poor TV reception & despite the presence of a DVD player and the promise of DVD rentals at the front desk (12 DVDs avail, majority action franchises) there was nothing to watch anyway, so didnt bother. The resort is obviously a bit old & tired around the edges, & appears to have only recently become an M Gallery hotel. Housekeeping was clearly strained for time as daily services varied wildly in quality. The airconditioning unit was incredibly noisy, even on the lowest fan setting & clearly the temperature on the display panel had zero relevance to the room temp, the only options being freezing or freezing. Also I must comment on the awful tacky blue lights everywhere, perhaps this was once fashionable in Phuket, but it gave me the feeling of being at an 80's school disco!
Our package included breakfast & dinner at Vista, which seemed a good idea at the time of booking, as the hotel was not located near any restaurants, however the food was quite ordinary and 8 days of it was such a depressing thought that we threw away many dinners and paid to go into town. Note that if you have to choose their Indian meals were the best option, Thai & western meals below average. The breakfast selection was just OK, not a 5 star breakfast by any stretch, the manager Vikas was extraordinarily kind & helpful, ordering us bacon and getting my coffee made stronger.
A note on the shuttle bus, there were only 5 shuttles per day (looking at other reviews it appears that there are more during busier months) and considering the 2 new large Avista buses sitting out the front idle, I dont see why they cant be running much more regularly.
Staff were generally friendly & helpful, if you could find them. Reception & the restaurant there are plenty. The rest of the resort, good luck! Pools did not have attendants, there was sometimes 1 pool barman who occasionally might collect a discarded towel or glass, but it was up to you to locate the towel cupboard and get a towel, 2 days there were no towels in the cupboard and the dirty towel box was overflowing, so you trek to another pool to bring back your towel. The adults pool seemed to be self policing, with a noisy toddler disrupting the peace with no intervention from the bar man. I can see that there would be no way to get a pool lounge in a busy time, with 12 lounges at the adult pool & maybe 16 at the front pool and staff with no concern for cleaning up vacated lounges.
A few other notes, the happy hours at the pool bars & specials at Vista are quite welcome as the prices were higher than the Sofitel in Bangkok. The bar & restaurant in the reception building are ridiculously overpriced given the quality, although the view is lovely. The spa was crazy expensive & even charged extra to use oil in our 'free' included massage.

Great staying experience here
lzm888

We came to phuket island for 6 days, but this hotel was the one which was most unforgettable one. The hotel provides complimentary transportation to Jungceylon shopping centre. Also, the attitude of the staff was good.