90%
Members Recommend
4.0
Very Good 378 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • 2011 Jetsetter Hot Spots winner, thanks to its renovation by hip hotelier Liz Lambert
  • Liz Lambert's Texas-size style.
  • Scenic setting along a quiet, less touristy stretch of the historic River Walk
  • Ocho Lounge, overlooking the river
  • A low-key and friendly staff
  • Hearty breakfasts including sweet plantain griddle cakes and Havana breakfast tortas to fuel a day of sightseeing

What To Know

  • Ambience is best suited for singles and couples
  • It’s a historic building; noise sometimes travels through walls and between floors
  • No gym, but the front desk can provide passes to a local health club
  • The location means a car isn’t necessary; parking costs $17 a day
  • Pet-friendly (a $25 fee per stay is required)

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Historic Lounge Modern Scenic views building Architecture home restaurant

Overview

The Review

When you stay at Hotel Havana in San Antonio, you’ll be on the riverwalk and minutes from Tobin Center for the Performing Arts and Travis Park. This hotel is close to River Walk and Alamo.

Make yourself at home in one of the 27 individually decorated guestrooms, featuring iPod docking stations and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.

Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

How to Get There

Hotel Havana
1015 Navarro Street
San Antonio, TX 78205 United States

Reviews

4.0 Very Good 378 Reviews
A Beautiful Weekend Celebrating Our Dear Friend
Reviewed 3 weeks ago

We absolutely loved Hotel Havana, and our 3 night stay there. Eight of us met there from different areas in the US to celebrate our dear friend who passed one year ago. It was a lovely weekend of love, friendship, and honoring a person who we all miss so much. Hotel Havana made our stay so fantastic, and we are forever grateful for their compassion, and support.
Rudy was absolutely wonderful to work with, and was very understanding when we were often making too much noise. He was just so kind and welcoming to the eight of us, and we are truly grateful to him, and his kind heart. It was a lovely weekend, and when we return again, we will absolutely stay at Hotel Havana. We loved the rooms and the entire warm atmosphere there. It is right on the Riverwalk, and a great location.
Make sure you also go downstairs to the Havana Bar. Robbie is the bartender, and an absolute delight. Has to be the best bartender in San Antonio, for sure. Super fun, personable, welcoming, and makes a fabulous drink. Make sure you ask for his “Texas Tradition” which is his own creation. We will really miss Rudy and Robbie and their kind hearts. Thank you to Hotel Havana for making our celebration for our dear friend so special.

A bit disappointed
Reviewed 2 months ago

While the hotel is quite beautiful and has a true old world charm, we had some significant problems. Our room shared a wall with the restaurant and we were awakened at 12:30 AM to a VERY loud party on the other side of the wall,. It went on for over an hour. I was forced to go out to the desk in my nightgown and beg for ear plugs. I asked the person at the desk to ask the restaurant staff to get things quieter but showed no concern. It was horrible. We paid big bucks for this room. The staff the next morning was gracious and took 20% off of our bill, which I appreciated, but that was not enough. Would NOT stay here again. Also the lighting was awful and there were no reading lights or luggage racks....weird. The location is good but not worth the huge bill.

Hotel Havana Nightmare
Reviewed 3 months ago

What I thought was going to be a dream hotel stay turned into a nightmare. My husband took a photo of my shoes by the doormat, a common area outside the hotel, while no other guests were around. A staff member came outside and said photography is only allowed for guests. My husband showed him the key, however the staff still verbally attacked us. We responded by walking away from the staff through the restaurant to get up to our hotel room to change clothes for dinner on the river walk. When we came down I indicated to the staff I was going to leave a bad review because of his rudeness and assumption we weren’t guests. He got very upset and chased us outside the hotel to the street. He only stopped because I took a picture of him. Almost two hours later, we return, saying nothing to the staff. The manager knocks on our door, what I thought was going to be an apology for his staff chasing us out into the streets turned in to him accusing us of taking inappropriate pictures of my backside and cursing out my staff. I was wearing a full length jumpsuit and my husband only was taking a picture of my shoes. The manager said he heard me, which if that was true, why didn’t he say anything while it occurred? Not two hours after the incident when I am sleeping in my room? Wouldn’t you curse someone out if they start chasing you out to the street? If there is no photography policy, then shouldn’t this be discussed at check in? The camera was not a professional camera .After a long unnecessary discussion, he left. I called several times to get their General Manager’s name and number, they of course did not answer, until after several attempts. The General Manager, Joey, did speak with me on the phone and apologized in a calming manner. He met with us the next morning, comped our room, and offered us to come back again on him. It was difficult to sleep that evening because I feared the staff had all of personal information. While I do appreciate the complimentary night, I still would not recommend this hotel to anyone.

Relax in Old San Antonio/Havana on the River
Reviewed 4 months ago

Wonderful low-key old San Antonio/Havana hotel in the less populated section of the River Walk, on Navarro. 5 minute walk to the bustling River Walk shops and cafes. Simple but elegant style. Big rooms, big beds, big bathroom, and a beautiful eye to design and color with old rugs and period chairs. Giant old in-room fridge stuffed with anything you might want. We enjoyed the breakfast in the Hotel´s Ocho restaurant on the river - highly recommended! Free parking. Some reviews have complained about noise, but its an old hotel so the wooden floors do creak and you can slightly hear footsteps in the room upstairs but its not "noisy"... though ibest to be on 2nd or 3rd floor and not in a room on 1st floor next to the bar... Staff were friendly and helpful.

Old world charm, fabulous staff
Reviewed 5 months ago

We were blown away by the incredible guest service the staff provided all weekend.
The hotel itself is simply gorgeous; old world Cuban charm. We enjoyed a light lunch at Ocho (Eric was fab), and drinks downstairs at Havana Bar (Robbie is my fav). The staff remembered our names and welcomed us back after a night out.
Our room was very comfortable. I could sleep all day on that mattress! The private rooftop lounge was a great spot to enjoy a couple of quiet cocktails before bedtime.
We’ll definitely be back- it’s our new fav spot in San Antonio.