What We Love
- 2011 Jetsetter Hot Spots winner, thanks to its renovation by hip hotelier Liz Lambert
- Liz Lambert's Texas-size style.
- Scenic setting along a quiet, less touristy stretch of the historic River Walk
- Ocho Lounge, overlooking the river
- A low-key and friendly staff
- Hearty breakfasts including sweet plantain griddle cakes and Havana breakfast tortas to fuel a day of sightseeing
What To Know
- Ambience is best suited for singles and couples
- It’s a historic building; noise sometimes travels through walls and between floors
- No gym, but the front desk can provide passes to a local health club
- The location means a car isn’t necessary; parking costs $17 a day
- Pet-friendly (a $25 fee per stay is required)
- Free WiFi
- Parking On Site
- Room Service
When you stay at Hotel Havana in San Antonio, you’ll be on the riverwalk and minutes from Tobin Center for the Performing Arts and Travis Park. This hotel is close to River Walk and Alamo.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring iPod docking stations and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include complimentary high-speed (wired) Internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
How to Get There
We were meant to stay three nights, but checked out after one night stay. I rarely write online reviews when I have a bad experience, but re-reading other reviews I can see I missed the red flags.
We stayed in a double queen room that literally faced the Ocho bar. Which means the room was extremely noisy. This also meant there was no natural light which made the room very depressing and impossible to read a even book as there was limited lighting and/or lamps. There was no Wifi or cell reception in the room. The bathroom was meant to vintage-style, which I usually love, but it was frankly just dirty and old.
Although the hotel is on the Riverwalk, the neighborhood was a little rougher than downtown. To the hotel's credit, the manager did email after we checked out to ask about my experience, but honestly the room was so badly positioned and uncomfortable that I can not recommend this hotel. It felt like they are trying too hard to be stylish and overlooking providing guests with a comfortable stay.
I would not recommend this hotel at all.
Really terrible customer service. I was charged for a room that I had previously called and canceled. The cancellation did not go through because of an error on the hotels part. They refused to refund 100% of the charge.
Stay at the St Anthony across the street!!
We booked Hotel Havana for three nights for a family wedding and really enjoyed our stay. The building is beautiful with plenty of charm, antique furnishings, Smeg refrigerators in every room (fully stocked with sparkling water, beer wine, etc. at completely reasonable prices), and great prints on the walls.
We stayed in a cozy first floor room overlooking the bar and river below. There wasn't much natural light, but otherwise we loved it, and it was nice having the separate sitting room with refrigerator, clothing rack, and desk. We didn't have issues with noise, but are used to sleeping with a bit of noise at home in a large city.
The hotel is right on the river, and in the afternoons the bar opened up all the windows so you can sit at a counter overlooking the water. Cocktails are great, and we enjoyed the restaurant for breakfast and snacks. Service can be a bit slow, but on the last day we had a big group at breakfast including the wedding party and family, all arriving and departing at intervals, and the staff could not have been more friendly and patient with us.
Awesome customer service (Jonathan @ night is awesome)
Smells great (Sandalwood)
I was told there is no WIFI in rooms (WTH) on upper floors (only 3 stories), she was extremely nice about it but there is no softening that blow.
Please HH go on amazon and buy some WiFi repeaters, I’ve attached a pic of one that could work nicely. If not call the geek squad and have them come over stat and find a solution.
Surprised with a $17 per day parking fee, email confirmation states you might have extra charges at check in.
No handicapped parking for Gma - bummer
I will probably be back but won’t stay long, can’t live without WIFI (sad but true)
I would come back to San Antonio for this hotel alone. It was amazing down to the last simple detail. We loved the Cuban design and the experience. The staff was awesome, the bed comfortable, the room unique, and the hotel experience as a whole fantastic. We spent time on several of the hotels balconies and patios hanging out with the friends we came with. We ate at the restaurant and we had drinks so the downstairs lounge. In all that we did at this hotel, we loved. I would highly recommend this hotel to anyone who would like a fun, unique, relaxing experience with easy access to the river walk (outside the front door of the hotel but a short walk away from the loud part of the river walk meaning you can easily access the fun but come home to a quiet room).