4.0
Very Good 1487 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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chair red conference hall restaurant auditorium

Overview

Location

With a stay at The Westin Dallas Fort Worth Airport in Irving (Las Colinas), you’ll be within the vicinity of Grapevine Lake and Cowboys Golf Course. This 4-star hotel is within the vicinity of Grapevine Mills Mall and Grapevine Convention Center.

Rooms

Make yourself at home in one of the 506 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5.00 mi.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Irving? This hotel has 38000 square feet (3530 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

How to Get There

The Westin Dallas Fort Worth Airport
4545 W John Carpenter Fwy
Irving, TX 75063 United States

Reviews

4.0 Very Good 1487 Reviews
Convenient to airport / good value
Reviewed 3 days ago

The hotel is convenient to DFW and offers complimentary parking. The hotel meets all expectations for a nice airport hotel. There hotel does not have a club lounge though. For the rate, I thought it was overall a good value.

Best Westin I’ve been to.
Reviewed 6 days ago

This is the best Westin I’ve been to because it is the only one where I was not attacked by headache inducing chemical fragrance in the lobby and gym. Just fresh air. The gym was very complete with a TRX too. Pool is nice and the best part, it was relaxing with no unsettling pop rock music blasting at pool or in gym like all the other Westin’s. I hope this is the model of all Westin’s. Clean fresh air and quiet beautiful environments. If so, I will stop avoiding this brand. The hot tub is not there anymore. Hopefully it’s just under construction.

In transition, old, musty
Reviewed 2 weeks ago

Convenient to airport but that was it. Old, musty rooms, 30 year old room amenities, nothing nearby so you have to go to the very average and overpriced (and relocated) restaurant, some staff were rude, construction everywhere...😳

Poor business hotel
Reviewed 3 weeks ago

Stayed here for several nights, as have done previously.
Decent hotel but nothing fancy.
Several things marred this visit.
First, the internet connection in my room was appalling. Unusable at times, it kept dropping out every minute or so.
This also happened in the boardroom on the same floor.
How this can claim to be a business hotel in this day and age I do not know.

Secondly, the shuttle bus to grapevine mills is permanently cancelled.
Hotel was too short of drivers to take guests in one of its own shuttle buses.

The charging stations at either side of the bed were wired incorrectly so that only one device could charge.

Drawers had to be slammed to get them to shut.
Worse, the room door also had to be slammed.

There are better places to stay in the area.

Ok property, convenient to DFW
Reviewed 3 weeks ago

I had not planned to stay at this property, but due to a delay by AA and subsequently missing my connection in DFW, I was put up in this hotel by AA.

Before this I've always passed by this property when I am in the DFW area, but never really consider staying at this property. So on one hand it is nice to be able to finally check this property out.

Location
This property is located about 10 mins (in normal traffic) from DFW. The hotel does provide a shuttle from the airport to the hotel. I am not sure if during normal hours (morning till late evening) if the shuttle comes on a regular basis or it is you have to call the hotel to send one. I did try to use those infoboard calling at the arrivals level, but for this property although listed, did not have the complimentary option to call the hotel for shuttle or for room availability check.

Other than that, the property is located close to the John F Carpenter highway. Around the property, there are limited options for food (a Denny's and a petro station convenience store).

Check In
Currently the property is undergoing some renovation work, so the normal entrance to the lobby is closed off, and the main entrance was moved to the entrance normally for convention/meeting room area.

Due to this renovation, they had a temporarily lobby set up. Since it was so late, there was no one in front of me, and I was helped immediately. Upon providing them with a voucher from AA, I was within a couple of mins on my way to my room. The check-in associate was friendly and efficient.

I guess as a stranded passenger and on AA's dime, the room given would be the lowest category (and floor) provided. This was what was provided from what it looks to me. (most probably if it was out of my own pocket and with elite status, a higher catergory room would have been provided).

Room
I was given a room on the 5th floor. The room size was ok, with a small single chair and small table to the corner and large working desk.

The bed was comfortable - the usual Westin standard bed - so this was good. Other than that it was a standard room as expected - with the usual tea/coffee making facility. There were 2 bottles of water provided complimentary in the room (Westin DFW branded) which is nice.

The bath room was of adequate size and the shower was good - pressure and temperature control. Toiletries provided was the inhouse brand - which was not too shabby in quality.

As expected, since it was central AC, it worked well with good temperature control and luckily not too loud. Noise isolation in the room was good in general - you can still hear the traffic noise and planes flying overhead (depending on the landing/takeoff direction on the day/hour).

Wifi was complimentary and for guests staying due to flight disruption, they do get a special code (provided during check-in) specifically for the airline company that is accommodating you. Speed was ok although it seemed to keep switching especially when moving from different areas of the hotel to the different signals - therefore requiring logging in again.

Breakfast
Although breakfast was not included, with the meal voucher provided, I opted to use it for the breakfast at the hotel. Although it was not enough to cover the buffet breakfast, I paid the rest out of pocket to cover the cost. ($18+ per person).

Breakfast spread was ok - typical of what you'll expect from a Westin. There was an egg station where you can also order waffles and pancakes.

Service was in general ok.

Overall
All in all an OK property. Although now it does seem to have gone past it's age, I guess with the ongoing renovation, it will freshen up the property. For me the current interior is too dark and not very inviting.