Gaylord Texan Resort & Convention Center
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Gaylord Texan Resort & Convention Center in Grapevine, you’ll be on a lake and minutes from Gaylord Texan Convention Center and close to Grapevine Mills Mall. This 4-star resort is within close proximity of Grapevine Lake and Cowboys Golf Course.
Make yourself at home in one of the 1511 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless Internet access is complimentary, while 37-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you’re looking for recreational opportunities, you’ll find a nightclub, a water park (surcharge), and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Grapevine? This resort has 407,489 square feet (38 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
We spent three nights here while on a cross-country road trip. When you arrive you can enter the drop off/pick up lane or valet parking lane. We arrived around noon and parked along the curb in drop off/pick up area. Our room was ready. My husband was able to get a cart himself and we loaded it ourselves. We parked the car in the self-parking garage (which is half the price of valet). Self-parking garage is big and not a long walk to the main part of the hotel. It is also close to the Vineyard Tower, but a long walk to convention center.
Room: we stayed in an executive suite. It is about the size of two standard rooms. It included a refrigerator and Keurig coffee maker. We had a living room and separate bedroom. The bathroom was very large. The space was nice and the room was very clean. Olga - a room attendant left a personal note, which was a nice touch. My only complaint is the shower never really got hot. It was warm and the showerhead was not great.
Hotel: The atrium and plants are very beautiful and well maintained. There are several indoor walking area. You can see the big Texas star on the top center of the atrium. The Alamo replica is neat and the Riverwalk is pretty. There are fountains, restaurants and a few shops. There is a cafe and a Marketplace - both sell sandwiches, wraps, salads and snacks that are less expensive than the restaurants. Plenty of tables to sit and work or eat. There is also a small vineyard just outside you can walk through.
Gym: Fitness center is huge and had everything you could meet for a workout.
Spa: on-site but I did not go.
Jogging trail- there is a jogging trail by the lake near the spa.
Pools- outdoor pool is very pretty with cascading falls and a hot tub. Indoor pool is very standard but large. Also, Paradise Springs Waterpark. Paradise Springs requires a wrist band given upon check-in. You can walk .5 miles towards front of property or catch the constantly running shuttle from the tour bus lobby. We took the shuttle there and walked back. It took about five minutes to get there. On a Monday morning the park was basically empty. I have a 13 and 11 year old. There is a big climbing/splash structure with three slides for younger kids. They do let adults on the slides. There is a slide for older kids as well in a different area. Younger kids are required to wear the provided life jackets. The last river is great. It has a good current and lots of fountains and a waterfall along the way. Very fun! There is a very short zipline with drop into pool and pool basketball. Food and drinks are available poolside. Our food was all very good. Gift shop and first aid on site. We spent a few hours at this park. It was fun but with older kids who really want a water park experience I suggest Great Wolf Lodge.
Daytrips - we want to downtown Grapevine, Grapevine Mills Mall, Perot Museum and Reunion Tower. Wal-Mart and Target are less than 2 miles away.
Overall, a great stay and all staff were wonderful and helpful.
Beautiful resort! Hotel staff was extremely helpful & knowledgeable, except for lady who checked us in. Lines in coffee shop and market store were extremely long. I’m not sure resort was prepared for that many people at one time. Staff handled 4200 teachers very nicely!
Very convenient to the DFW airport but little else. For a conference, without intention to actually visit Dallas or go anywhere else, it works okay. In classic Texas fashion, this is a huge property and like a Gaylord it is all under an enormous glass enclosure. Common areas are grand and well maintained. The massive courtyard has beautiful flowered paths, toy train displays, waterfalls, etc. Rooms are adequately appointed (though newer towels would be an improvement as well as better lighting). Gym has a lot of treadmills, good free weights but limited lifting machines. For such a large property, dining choices are quite limited and disappointing---very high end steak place, mediocre cantina, big sports bar, and dinner only Italian. Room service however is satisfying. If you have a vehicle, go buy supplies for your room before you get here. Water park requires use of trolley so prepare to pack up all that you need b/c it is not a quick turnaround if you want to dash back to your room for anything. The attraction of staying at a place like this for holiday eludes me--maybe guests come for the controlled climate and to let their kids wander somewhat freely since there is no where to go. Other than a wedding or conference, I'd rather stay in one of Dallas' more interesting neighborhoods with a greater variety of dining options and things to see and do.
I planned a 40th bday getaway for my close friend this past weekend. I had called their night club, Glass Cactus, to get the list of upcoming bands. I reserved a room based on the calls and the website. My friend has 3 small children, so this had to be planned weeks in advance so she could arrange childcare. We checked in the room not knowing that the band for the night had been cancelled and the venue reserved for a private event (which is NOT what the website said when I booked the weekend - it had the band Le Freak listed to perform). We showed up at 11:00 to the club to find it CLOSED. Her 40th Birthday ruined! We had to check out of the hotel at 11:30 at NIGHT in order to get a refund for the over $300 wasted! Evening and celebration ruined and baby sitter costs wasted! NO party for my friend or relaxing day at the pool! The club manager has called today and promised us a night out at the Glass Cactus, but that does NOTHING to reimburse us the costs that we incurred for the weekend. My friend WILL NOT be able to arrange childcare again in the near future. It is inexcusable that a property can do this to consumers that have planned a weekend around what is listed on their website. I was told I would be refunded the cost of the hotel room if I checked out in the middle of the night. The worst part is that my friend who is the working mother of 3 will have NO proper birthday now!
1. Check in is great if you guys are expecting a bus load of people. There is a line but it goes quickly. However, if you are not expecting people there is still a line but the staff is so reduced that it doesn't go quickly. Too long to check in and check out.
2. My family at the Mexican food restaurant. The river front was nice. The recipes for the meal were potentially good but it wasn't. My daughter had the enchiladas. Not the best presentation or tasting. The meat on the inside was very good though. I had the lamb barbacoa. It was lamb chunks NOT barbacoa. I would not have ordered it had I known.
3. Making me stand in line and then serving me a black cup of coffee for $4 was insulting. Yes I paid it. But you lost a customer.
4. The price you are charging for self park and valet are more expensive then in Manhattan.
5. I stayed at Gaylord in Nashville and did valet. You scratched my Mercedes. Gave me your number and said call to file a claim. You did nothing about it back then by the way. So just because you charge more doesn't mean you give good service.
6. The bathroom in the hotel room was not the type of bathroom you would find in a similarly priced hotel. The tub was itself was only 1 step above something I would find in a motel 6.
Please note that I have mentioned pricing. But it is not the price I'm complaining about. Only the lack of service that the prices suggest should be present. And quality wasn't there either.