4.5
Very Good 949 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Chef Dean Fearing’s all-star culinary program, led by his namesake restaurant
  • Monday–Saturday nights at 6pm, the Guacologist whips up the avocado dip with margaritas in the lobby
  • The only hotel in Dallas with a Club Level exclusive to keyholders

What To Know

  • WiFi comes with a fee
  • Rooms and suites are generously scaled to Texas-sized proportions
  • The location is on the cusp, but in the future will feature access to the Arts District through a five-acre park
  • The fitness center is accessible 24 hours a day with room key
  • Both parking and pets (under 25 pounds) incur a fee

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City Lounge Luxury Scenic views Suite property living room home cottage hardwood recreation room

Overview

Large-scale luxury livens up downtown with five-star Tex-Mex to match

The Lowdown

As the city’s first big luxury-chain hotel, the Ritz fits right into the scene in the Big D, mixing opulence with Chef Dean Fearing’s down-home spirit. The flagship restaurant lured the beloved chef from his home in the nearby Mansion, but here his menu nails upscale contemporary cuisine with Southwestern influences and his presence extends to the spa’s Margarita Salt Scrub. The Spa goes big, offering Ritz signatures with local ingredients in a 12,000-square-foot space. The 218 rooms and suites are as elegant as you’d expect, and service is par for the gold-standard course.

In the Area

Situated between burgeoning downtown and lively uptown, the hotel’s neighborhood has come to life since its 2007 opening, mainly because of the art scene. The Arts District sits within a half mile of the hotel, with the renowned Nasher Sculpture Garden recently joined by the Perot Museum of Nature and Science. The nearby AT&T Performing Arts Center and Dallas Symphony mark a tremendous expansion in the cultural arena, and visitors to Dallas won’t want to miss the Sixth Floor Museum dedicated to JFK’s assassination. Fearing’s leads the restaurant scene, but find great Tex-Mex at Avila’s or local favorite El Fenix.

How to Get There

The Ritz-Carlton, Dallas
2121 McKinney Ave
Dallas, TX 75201 United States

Reviews

4.5 Very Good 949 Reviews
GOOD HOTEL IN UPTOWN
Reviewed 2 days ago

* Stayed in room 542 looking at the backside almost no view other than apartments at the back
* Staff is very friendly
* Hotel need window cleaning badly
* Spacious room with a large bathroom with window
* Location is good, close to Klyde Warren Park, Perot Museum

Wonderful weekend staycation
Reviewed 1 week ago

Great weekend, ambiance, lovely corner king room! Food tasty and service was excellent from arrival, valet of our car, room appointments--great coffee espresso unit in our room. Event attendance had great service and plenty of staff to handle our crowd. Looking forward to another visit.

Spectacular Representation of the Brand - Great Service
Reviewed 1 month ago

We stayed overnight during a road trip, on our way through Dallas. The check-in experience was welcoming and personal, and our room was clean and very spacious.

Pros:
Mari was the epitome of customer service before our check-in and made us feel very excited for our stay before we even arrived.
The in-room dining menu is extensive, and the staff take allergies very seriously. The individual who took our order personally delivered the food.
We had a corner suite and the room was absolutely huge and very well appointed.
Easy to get on the highway, which made this an ideal stop for us on a road trip.
Plenty of landscaping and wide sidewalks for blocks around the hotel; great for walking our dog (many cities don't compare to Dallas).

Cons:
The hotel and surrounding area had events when we arrived; we accidentally pulled into the wrong entrance and had to wait a while to get to the valet. It's a busy hotel in the heart of the city, which means a lot of foot traffic on a weekend evening.
No other cons - once inside, we had a great stay.

Housekeeping not existing
Reviewed 1 month ago

Left my room at 10 in the morning and returned at 9 in the evening. Found room only partially serviced. Towels, cups, etc. missing. This should never ever happen in a 5 star hotel charging more than 400$ per night! After complaining it took 20 minutes of my night to resolve but only partially. SAD.

RC is on it’s way down. The only left 5 star chain in the US is now Four Seasons.

Large and Beautiful but poor service
Reviewed 2 months ago

The weekly flower installation at the entrance is beautiful. The rooms are large which is expected for such expensive tariffs.
4 stars because I somehow found them to be short staffed. My room service requests would often take 20 minutes or so.
The conference halls are beautiful with high ceilings but windowless. sitting there whole day felt like being in a dungeon.
The outdoor pool is useless in bad and cold weather. In such a premier hotel I would expect an indoor heated pool or atleast a hot tub.
The price charged doesn't justify the service and amenities.