What We Love
- The large, year-round pool with cabanas and an outdoor fireplace
- Free bike rentals for exploring the area (get one with a basket to stow your shopping scores)
- Plush tiger-print terry robes and yoga mat in every room
- Daily wine tasting hour
What To Know
- Flimsy towels in otherwise sumptuous bathrooms
- Distracting TVs in bar area visible from restaurant
- Free WiFi
- Parking On Site
- Room Service
1960s bachelor pad. From the outside the hotel resembles a nondescript office building, but inside the feel is something a hipster Hugh Hefner might cook up. The lobby is dominated by the shimmering pool, which lies just beyond the all-glass entryway, and two groovy sitting areas: one in tones of turquoise, orange and brown, the other a sunken square sofa near the front desk that pops with reds and golds. Throughout the interior are fanciful stainless steel sculptures — a bird in a saguaro cactus, a fat maître ’d — by local favorite Brad Oldham.
Bed and Bath
Upstairs, the decor is tamer. The rooms are heavy on white, with a muted grayish teal as the accent color on an oversize chair and the padded wall behind the low platform bed. The wide bathroom door folds open to a white-tiled space where the main attraction is a large glass shower with a fat rainfall showerhead.
At the hotel’s Front Room restaurant, chef Tim Bevins makes traditional dishes seem new by adding unexpected ingredients: fennel and artichoke together with blue crab; candied pecans with sweet potato ravioli; pickled chanterelles with roast chicken. For dessert, the cashew pot de crème topped with cashew brittle tastes like God’s gift to the sweet-toothed.
In the Area
The hotel is surrounded by leafy University Park, adjacent to the SMU campus and the George W. Bush Presidential Library. But those who are not here for scholarly pursuits will love exploring Snider Plaza, which is within walking or biking distance. Dig for treasure at Snider Plaza Antiques Shops or the fun, all-denim Blues Jean Bar. Refuel with a tabouli salad or Greek chicken pita at Zoe’s Kitchen. A bit farther away and a few notches up the chic scale is Highland Park Village, where top designer boutiques (Jimmy Choo and Tom Ford) mingle with shops with a more local sensibility, such as haute botanical boutique Avant Garden.
How to Get There
This hotel is in a great location and even looks really appealing. We had been there several times to the bar and restaurant but had not stayed overnight until recently. It’s one of those cases of over-promising and under-delivering. The staff talk like a service oriented hotel but when it comes time to deliver, they drop the ball. For instance, they touted their hotel shuttle service to take you anywhere in a 3 mile radius. My partner left in our car the next morning and I went down, not early, like 8:45 am to ask for a ride. They said, oh, the driver is going to be late today. Out of luck. I had to call an Uber. It was like that the whole time. We asked for a luggage stand for our room and they forgot. After we followed up, they brought a rickety one that was seemed like it was from the repair closet.
We stayed here for one night with our dog and it was such a luxurious experience!
Front desk staff was friendly and professional and offered our dog a rawhide bone! When I told them I noticed a bottle of water in the mini bar had a broken seal, they said they would make sure I wasn't charged for that one (and I wasn't!). The doorman chatted with me when I took the pup out for last potty before bed.
The room was beautifully furnished, quiet, and comfortable. The sink had a vanity mirror with great lighting that made it super easy to put my makeup on before going out. The room was small and the bed was okay, a bit too fluffy for my taste, but overall it was an excellent experience.
Business trip to Dallas. Stayed one night. Staff was friendly. Loved the car 3 mile radius car service. That helped with dinner. Rooms were adequate. Price was reasonable given I was just outside of downtown. I would stay hear again if visiting the city. I would recommend it as well.
I used to love this hotel when it was part of Kimpton. It is a hotel in a convenient location and while it is small, it offers a pretty nice facility for travelers. I hadn't stayed at the property for 2 years and was looking forward to coming back.
First problem: When I attempted to book 2 rooms for myself and a coworker on their website, it doesn't allow the convenience of booking more than 1 room at a time. Not very convenient. Every other hotel allows multiple room booking. So, I decided to call their reservation line.
Second problem: I spoke with a friendly reservation agent that walked thru the reservation. We confirmed that I wanted 2 rooms and the room preference was the $189/night room that I was looking at on their website (the price was shown because I was on the page right before confirming a single room). I showed up with my coworker, we stayed 2 nights and upon check out, had our folios email to us. I open them on the plane home only to see that they charged $189 for the rooms (first night) and then changed the rate to $20 more for the second night. WHAT? I was surprised because not only did my initial online reservation that I was making not show a higher rate, but the PERSON in their reservation department said NOTHING about a rate change for the second night. I travel 90,000+ miles a year and stay at plenty of hotels. NEVER have I had such a lack of transparency in room rates. This really was a bait and switch. They quote one rate over the phone and then quietly change in when it comes to billing. So frustrated with this property.
Quaint rooms - with my own pair of slippers and a great, big shower.
Daily happy hour - wine and beer.
Fabulous pool and cabanas.
Car service available for exploring.
Great food choices within walking distance.