What We Love
- Glass-fronted pool cantilevers eight feet out from the side of the rooftop
- Flagship ESPA spa has signature treatments, vitality pool and crystal steam room
- Perks like free WiFi, Apple TV in guestrooms and free area car service
What To Know
- Street parking is tough, so most guests (and locals) opt for valet — meaning there's often a wait
- The pool and rooftop café are more sceney than family-friendly
- In-room coffee- and teamakers are upon request
- Free WiFi
- Parking On Site
Three separate buildings — a neo-gothic former bank, a 1913 Classical Revival–style structure and a 1911 former Salvation Army — have been combined to create the strikingly contemporary Joule. Designed by renowned hospitality designer Adam D. Tihany, the public spaces juxtapose gleaming ivory-colored marble floors, glass elevators and a sleek Taschen library with such accents as mohair and leather chairs, a hallway lined with mosaics rescued from the original structures, and the vault from the old bank building.
Bed and Bath
Also showing the modern-but-warm Tihany touch, the 160 guestrooms and suites are decorated in serene jewel or earth tones, contemporary furniture, hand-picked artworks and photographs, with plenty of natural light from oversize windows. The bedding consists of 300-thread-count Sferra linens and Frette robes, and techno touches include Bose bluetooth radio and 47-inch flat-screen TVs equipped with Apple TV. The bathrooms feature ESPA amenities from the spa.
Following its expansion in 2013, the Joule now includes a retail corridor housing several upscale designer boutiques, including Tenoversix and Traffic, as well as a Taschen library and Weekend Coffee, which uses Victrola Beans flown in weekly from Seattle. At the lobby-level CBD Provisions restaurant and bar (named one of the best in town just months after opening), chef Michael Sindoni puts a modern twist on Texas traditions (think broiled Gulf oysters with absinthe whipped potatoes, and green chile pork tacos), while bartenders from NYC’s Cuff & Buttons have created a bar menu highlighting creative cocktails, regional craft beers and top Texas wines. The 8,000-square-foot subterranean ESPA spa — the brand’s U.S. flagship — has facilities that include a vitality pool, an ice fountain, a crystal steam room and a glass-walled sauna to enjoy before or after services. There’s also a fitness center and the famous glass-fronted rooftop pool, which sticks eight feet out from the side of the building.
In the Area
Downtown Dallas has enjoyed a total regeneration in the last few years, and the Joule enjoys a prime position to take it all in. Shoppers can’t miss the flagship Neiman Marcus department store, a registered historic landmark built in 1914 that happens to be right next door to the hotel. The city’s art scene is world class, and many of the top spots are a short trip using the hotel’s free area car service. Don’t miss the indoor/outdoor Nasher Sculpture Center, the treasure-filled Dallas Museum of Art and the stunning, eco-friendly Perot Museum of Nature and Science. Near the Arts District, One Arts Plaza features restaurants, outdoor seating and live music spaces.
How to Get There
I stayed at The Joule on the 14th -15th June. The hotel is well located downtown, the room was nicely furnished, CBD (their upscale resto) was attractive and reasonably priced. Then I checked out ($330 for a single occupancy room) and three days later noticed a charge for $5.41 on my card account. On inquiry, "Reception@thejoule" told me that it was a charge for a bottle of water. Pity for them that they tried this nickel and diming on a person who is notorious among family and friends for not drinking water, and particularly for not purchasing or consuming bottled water.
so now we will play ping pong for a few days and any question about the Joule will be answered with "a nice place....but watch out for the bottle of water bill after you check out"
Not an easy hotel to get to. valet was like 40$ per night plus tip of course. The lobby has a giant gear that moves but is off the tract. Perhaps a fitting metaphor for the hotel itself. I bet it is supposed to represent industry or progress, but after passing no fewer than 5 homeless and hopeless looking people in the Gotham-esque blocks around the hotel, it felt like a symbol of soulless capitalism crushing the proletariat. In any case, checked in after a long day of travel to a Deluxe King. My bathroom at home is bigger than this room (approx 100sq ft. The AC was making too much noise like at a motel 6. Was eventually moved to another room on a lower floor (somehow smaller than the last! who "downgrades" to satisfy a 1st time customer!) the AC was still loud and 3 of the lamps were not working. no welcome gift or apology note. I think they may have been having a problem in the building as hallways and elevator also not cool. In any case, went to the pool, bar closes at 7pm? wth? service was surprisingly curt from some, carson at the front desk a notable exception. cbd was tasty for breakfast, although the decor was off in my opinion. In summary, poor location, cramped rooms for all but the uber elite, fair service. should have stayed at the melrose or the mansion.
Actually, this is one of my favorite hotels in the world. There are some snaffoos here and there sometimes, but I always feel at home here and I absolutely love the rooms and the food! Some of the best in room dining anywhere in the world! I love you Joule! Thanks for always making my stays memorable!
I checked in late. Vwery tired. Tried to get some dinner. The only place is a pizza restaurant. Pizza was fine and service was fine. Tried to set the alarm clock but not working. Turned on the TV and the only channel is the hotel owner talked about the hotel. Cannot change the channel. I set the temperature to 68F and auto. It suddently came out with large noise and a lot of cold air came out. 5 minites later, the air-con was off a while. This came out all night and I could not sleep
This place was great. Hip, artsy, but still with the 4-5 star quality service and accommodations.
I will say (like some of the other reviews I've read) that it is a little difficult finding the place. There is no signage in front. And it looks like any other nondescript office building. But just plug in the address into your navigation (waze, google maps, etc) and it will take you right there. Coming from the airport it will be on your right hand side. There are cars parked on the street with the exception of a huge gap right in front of the hotel. So when you see a huge gap with no cars, pull right in there. That's it.
The valet attendees are VERY aware that people have a hard time finding the exact location and will be looking out for you. They are very helpful.
The lobby is very trendy and the checkin was a breeze. They honored EVERY aspect of Amex FHR including an upgrade and the 4PM late checkout.
The bathroom was amazing and had full size bathroom amenities including shampoo, body wash, etc.
Plenty of super fast elevators so you never have to wait. Yes, the keycard in the elevator was a little finicky. Just do it slowly and you'll be fine.
TV was great, plenty of electrical outlets, and nice minibar.
Overall a great stay at a great hotel.
Not overly expensive
A little hard to find (no signage in front)
Housekeeping walked in unannounced (but was VERY apologetic and an honest mistake)