4.5
Very Good 123 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby property living room Suite recreation room mansion

Overview

Location

A stay at Sheraton Dallas Hotel places you in the heart of Dallas, walking distance from Majestic Theater and Comerica Bank Tower. This 4-star hotel is close to Morton H. Meyerson Symphony Center and Dallas World Aquarium.

Rooms

Make yourself at home in one of the air-conditioned rooms featuring plasma televisions. Your room comes with a pillowtop bed. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available daily from 6:30 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Dallas? This hotel has 230,000 square feet (21368 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Dallas Hotel
400 Olive St
Dallas, TX 75201 United States

Reviews

The Absolute Worst Hotel Customer Service
ddmullis

I recently attended a work conference at this hotel and it was sheer misery. The hotel is in the midst of a major renovation which based on what I observed it needs desperately

I elected to stay at another nearby Marriott Property and I am thankful that I did

The staff I interacted with was not friendly nor helpful as you would expect at Marriott

The on-site self parking was a complete nightmare. They charge you $19 for every time you come and leave. The worst part was after the banquet on the final night of the conference they had nobody working the exit gates of self parking. It took 15 minutes for the 2 cars in front of me to exit. We had to call for a manager to come down and he started getting loud with those of us who were waiting. No discounts were offered yet one guy in front of me wasn’t required to pay given an issue with the gate machine

Marriott should be ashamed to have this hotel under their brand name.

Conference
Sherpa231643

I was there for a conference and the hotel is very nice with good customer service. Plenty of restaurants around but it was quite warm so walking to the restaurants was not something most folks want to tackle, so be prepared to Uber everywhere. I did take the trolley and it was air conditioned but they do run every 40 minutes or so.

Justin at the front desk was so wonderful!
nicoandcarolinep

We had back to back reservations and Justin took care of everything with ease. We also go to check in early! He provided a 5 star service and made us feel so welcomed! & the view of the city and the garden is so spectacular. It is our first time in Texas! Thank you Justin for a great start to our trip! ????

Nico & Caroline Prada