Omni Dallas Hotel at Park West
- Handicap Accessible
- Parking On Site
When you stay at Omni Dallas Hotel at Park West in Farmers Branch, you’ll be in the business district and close to Farmers Branch Historical Park and Irving Convention Center. This 4-star hotel is within the vicinity of Zero Gravity Thrill Amusement Park and University of Dallas.
Make yourself at home in one of the 337 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Farmers Branch? This hotel has 17000 square feet (1579 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
How to Get There
We love Omni and are loyal to the brand. We could not get in at the Dallas Omni and didn't want to stay with another brand. For what we wanted to do, which was basically stay in the room and on the property, this Omni was fine. It's older and needs some cleaning and updating. Food was wonderful!! Service was mostly good as well. All staff was friendly!
The hotel is about 15-20 minutes from DFW airport and in reasonable proximity of all offices and business in the Irving areas also. The location is well maintained. There is considerable ballroom/conference room space availability for meetings, provided they are not very large, and catering is adequate. Rooms are reasonably well appointed. The big plus is the great service one can get from some of the senior staff. The concierge on duty during my visit (Joseph?) was outstanding - truly welcoming when we came in, and he more than made up with kindness and reciprocity when I faced a challenge with the drop-off shuttle. The coffee that the lady at the restaurant desk made for me, when I stopped by every day just before 630am, was truly outstanding and so was her warmth. Staff managing the check-in were "Ok". Ambience of the common areas is mixed. I did not quite get a grasp of the overall architecture/design of the hotel, quite unlike many on my reviewed list, but there was nothing inadequate or poor about it. Quite unlike many other hotels I have reviewed, the hotel does not have a beat to it. On a granular scale, I would give the hotel a 3.8/5, which would be a 3.3 if not for the service that I have referenced. Hotel rooms are "right-priced".
Great service from check in to check out. Very nice clean hotel. The beds could be a little more comfortable. The location is not bad since it is close to most attractions but there is not much within walking distance. The only complaints we had were minor but could really improve the overall experience. They provide chromecast in the room however it does not sync with the wifi and we were unable to take advantage of this feature. According to the helpline this is a recurring problem. Also when we were ready to check out the express feature on the tv was not working and we had to go to the front desk. However they were very efficient and friendly. Overall we had a really nice stay.
We stay here about twice a year while in town for work, but this time we came for our anniversary. They made everything extra special. When we arrived in our room, we had chocolate covered strawberries and two wine glasses with some type of sweet cider. Such a sweet gesture. The breakfast is absolutely wonderful and every time, and for three years now we’ve had the same waitress, she’s the best that should will find anywhere. On the last morning, while at breakfast during our conversation she ask when we would be back, and we said we were celebrating our anniversary, well of course she brought out this wonderful hot chocolate cake with strawberries. The place had Happy Anniversary written on it with chocolate. From the moment we arrive, until we leave, it’s ALWAYS a fantastic stay.
Nice arrival, friendly staff, hotel service good. Overall cleanliness above average. Convention room dirty floor coverings, table tops cracked and off set. Would probably reserve room here again. Close to many restaurants.