NYLO Dallas South Side
- Free WiFi
- Parking On Site
With a stay at NYLO Dallas South Side in Dallas (Cedars), you’ll be convenient to Kay Bailey Hutchison Convention Center and Dallas World Aquarium. This 4-star hotel is close to Morton H. Meyerson Symphony Center and American Airlines Center.
Stay in one of 76 guestrooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.
Food & Drink
Enjoy a satisfying meal at a restaurant serving guests of NYLO Dallas South Side. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. Full breakfasts are available daily for a fee.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
How to Get There
The is a beautiful boutique hotel. Remodel from an old warehouse. Just wonderful atmosphere. Awesome rooftop pool and bar, very beautiful at night with a great veiw of the Dallas skyline. Wonderful experience!!!
This hotel was a great place for my sister’s bachelorette party. We loved the rooms and the rooftop pool! However, we were extremely disappointed in the service we received from the hotel staff, particularly the valet and the daytime front desk. They were very rude and impatient when we asked them any questions pertaining to our stay, or any simple questions about hotel accommodations. We were continually dismissed and treated as though we were a nuisance when we requested small things such as extra towels. When they finally did bring the extra towels we needed they just left them by the elevator on a cart, and didn’t even let us know. The check out time was non-negotiable, which is fine, however when i asked if we could have an extra 30 minutes, the lady at the front desk scoffed at this request. They put a large hold on our accounts even though we had already prepaid for the rooms. This may be policy, but they did not give us any warning of this beforehand, however the nighttime front desk staff was much more helpful whenever we expressed our concerns about this. Additionally, the floors were not swept when we got there, we found used q-tips on the floor. Overall we were treated as though we were a burden and were talked to in a condescending manner.
Could it get any better? Sitting on the rooftop with your feet in the pool looking at the downtown view. Rooms had very high ceilings, I had a corner room with lots of windows. A cool urban space with a comfortable bed and really large rooms.
I would have loved to given this property a higher rating, because I really like it, but there are some significant issues.
First the VERY GOOD
I was traveling on very short notice and booked a room here. I was arriving VERY early in the morning and am used to being told I need to cool my heels or pay an early arrival fee. The desk manager bypassed both of these and had me checked in without an issue at 7:30am. For me, this was HUGE, because there is nothing more aggravating than being told I need to pay $50 to check into an empty room because I arrived early.
The staff was excellent. From front desk to bar to everyone I encountered, I cannot say enough good things about it.
Noise is a real issue here. I saw previous reviews and was hoping for something better, but that did not happen. And it was a problem due to the fact I had to get up at 3:30 in the morning to catch a flight.
There was a wedding reception at the property, and they had rooms on my floor. While I was not about to break up their party, I was also unable to sleep at all because of the noise they were creating. It would just seem more practical to keep everyone in the wedding on the same floor rather than subject other hotel guests to their partying.
People that say they can hear the noise from the upstairs lounge are also correct, unfortunately. This is definitely something to consider before staying here.
Now, having said all that, I would recommend this hotel to anyone younger or that is going to be out later. It is a very cool concept and in a pretty good area with lots of options (and only a $10 Uber ride, or less, to Uptown or Downtown).
If you don't have to get to bed early, I think this would be a great place. Just go in there knowing what you are getting and you will be fine.
First of all, the look of the Nylo interiors (and exterior) is very cool, which is great. The room itself was also modern and funky, with a good "industrial" look coming from the fact that it's a converted warehouse.
However, there were some issues with the design which would deter me from staying again. First of all, the bathroom used a sliding door on the outside. Looked cool yes, but unfortunately meant you could see through the gap if you walked past it - not exactly ideal if you're sharing with a colleague (or to be honest, I don't really want to see my partner on the toilet either.....). The fact that there's a gap also means that it's not soundproof - basically a total lack of privacy.
Secondly, because all of the pipes are exposed - hey that looks cool - you can hear every flush from the adjacent rooms. Not exactly ideal... one time while using the toilet, something dripped on my head..... looked up and there was some staining on the ceiling above, so, I dread to think where that came from.
Lastly, while the view from the rooftop terrace is great - don't expect to take a photo of it if you've got anything more than a phone. There is a sign in the lift saying "no professional cameras" are allowed up there. I had my £400 holiday camera with me - it's far far far from professional - and was asked to leave the roof terrace because I took a photo of the view (heaven forfend!). I wasn't blocking anybody, in fact, standing in the furthest corner of the roof terrace far from anybody else. I get that you don't want scores of random people turning up purely to take a photo and leave again without spending money, but as a paying (and it ain't cheap) guest of the hotel, I felt more than a bit aggrieved that I was ask to leave simply because I wanted a photo of the view.
There was no breakfast including in our rate - fair enough. One of the days we decided to pick up some breakfast in the hotel bar area. I had granola, yoghurt and orange juice and was charged $15 for the privilege - a little OTT for what you get.
Overall, while this is a cool and funky hotel, I don't think I'd stay again. Especially bitter about being kicked off the roof after paying over £300 to stay here!