What We Love
- The extensive list of 85 tequilas at on-site restaurant and bar Q de Chavel
- Within walking distance of a public park and a high-end mall
- Courtesy shuttle service within three miles of the hotel
What To Know
- 13 miles north of downtown
- The hotel is popular with business travelers
- It’s worth joining the IHG Rewards Club for perks such as free WiFi
- Free WiFi
- Parking On Site
- Room Service
Located north of North Dallas, this property stands out in suburb-cum-business-park Addison, TX, with 528 spacious guestrooms and 31 suites that are all recently updated in shades of beige with pops of dusty red and darkwood furnishings. The hotel’s expansive, state-of-the-art fitness center has a seasonal outdoor pool and whirlpool. There are a plethora of restaurants nearby (the hotel has a free shuttle for trips within three miles), but the on-site Q de Chavel is worth a reservation for Lone Start State classics spun with European influences, such as Scottish salmon with butternut squash grits. Its Q Bar takes you south of the border with a selection of more than 85 tasty tequilas. Weekenders and in-the-know locals hit Q de Chavel’s decadent Sunday brunch, which features a Bloody Mary bar, an omelet station, fresh fruit, bottomless prime rib and more; topping it off is a strolling violist, who plays everything from classical to show tunes.
In the Area
The InterContinental is in Addison, north of Dallas, in an area where a number of companies, including Mary Kay Cosmetics, have set up headquarters. There are some 170 restaurants in the vicinity, many within walking distance of the hotel. Also easily accessible is the chichi Dallas Galleria mall, which houses more than 200 upscale stores, including Saks Fifth Avenue, Nordstrom and Tiffany. Despite Addison’s business/retail vibe, the town has some 118 acres of parkland, including nearby Addison Circle Park.
How to Get There
This recently got re-flagged to a Renaissance. The previous ownership did not keep up with room maintenance, food service trends or anything else that would make this hotel enjoyable. Rooms are rundown, AC spotty, plumbing gross and overall not worth it when there are so many other options within the area.
They are redoing the public spaces but that is window dressing on a pig of a hotel. Maybe in another year?
Renaissance Dallas Addison Hotel held the function we participated in and it was a great venue for it .
The ballroom and auditorium are very nice and the event organization very good and smooth. The building, reception, atrium, common areas are impressive and classy. But we all agreed the rooms were decrescendo...a bit dated and gray. Hotel we heard is in transition and expected to improve.
We stayed at this hotel for 4 nights and 3 other hotels in other cities for one night each on this trip. The other hotels were 2 star, just to get some sleep along the way. I would stay at any of those other 3 again. I wouldn't stay here again under any circumstances. Go anywhere else and you will be happier. If you do find yourself in this hotel, expect additional unwarranted charges on your credit card. And once you find those charges call their listed phone number and ask for the accounting department, any other approach will just waste your time
The hotel used to have a beautiful concierge desk that was great for guest interactions and planning a fun day. Now the desk is gone and their is no place to sit down with the concierge. They carry around ipads but it so awkward and people seem to be really uncomfortable when the navigators approach guests randomly to ask if they have dinner plans, it just seems so weird, aggressive and intrusive. If I want to talk to a concierge (which I usually do) I will approach them at their desk when I am ready and if I want to. All I can say is the old concierge desk and style of doing things was much less awkward and intrusive and that if something is not broke don't fix it! The navigators were very nice I love all 3 of them don't get me wrong, but the concierge desk concept definitely should be brought back!
I was disappointed with this hotel from the minute I entered. I am a platinum level at Marriott, I ask for a upgrade but they had none, this was at 12 PM. Hotel was sold out they said. They had no club level I was told but found out later they do have one just under construction. They could of said that on the website. I also found out it was a intercontinental two months ago, they should of remodel before opening. They offer me breakfast but not the other benefits you normally get as a platinum. The room was a king bed but it was not as prop and clean for a Renaissance.
The lobby was nice but that's it. The elevator's were very slow. The toilet and sink was having issues with drainage.
Like I said I do not recommend unless they do a makeover. I paid $275 for the night, was not worth it.