Hotel ZaZa Dallas
What We Love
- The on-site ZaSpa
- See-and-be-seen poolside bar
- Free WiFi
- Cool factor doesn’t preclude excellent service
What To Know
- Can tend to attract the party set, so it might get a bit noisy (especially in rooms with balconies)
- Pets welcome
- The pool is suited for warmer months
- Free WiFi
- Parking On Site
- Room Service
Off McKinney Avenue, straddling uptown and downtown Dallas, the Hotel ZaZa came onto the scene in 2002 and is still the city’s paragon of cool. The Mediterranean-inspired property bursts with eclectic artifacts from around the globe, from African tribal masks and Moroccan lanterns to sculptures and wine bottle chandeliers. It’s all a little over the top. But then, so is Dallas.
Bed and Bath
Standard rooms have a muted luxe look with upholstered, nailhead-trimmed headboards, workdesks with Eames chairs and Helmet Newton photographs. Themed suites are outrageous, all-out affairs—-the Shag-a-delic has shag carpets, a circular couch and lava lamps. The Far East? Elephant lamps, Asian lanterns and Chinoiserie fabrics. All rooms have marble bathrooms, Italian linens and rain showers.
The ZaSpa indulges with treatment rooms and fragrant products. The hotel’s Dragonfly restaurant is one of the most sought-after reservations in town, and the pool bar lounge has a heated patio beneath the stars during winter and a poolside party in the warmer months.
In the Area
The hotel’s location puts guests near uptown shopping and restaurants and downtown museums, theaters and bars. Tei-An serves upscale house-made soba and Chef Teiichi Sakurai’s stunning omakase menu as well as a long list of premier libations. Dallas is the birthplace of Neiman Marcus, but the city’s must-shop destination is Stanley Korshak, Big D’s version of Bergdorf Goodman. In need of culture? Dallas has invested serious dollars in its arts district, which now includes the Norman Foster–designed Winspear Opera House and Rem Koolhaas’s Wyly Theatre. Or get historical and peer through the actual window from which Lee Harvey Oswald fired at President John F. Kennedy at the Sixth Floor Museum.
How to Get There
I have to rave about my experience with Benton Ezzell. It was an absolute pleasure meeting someone who so genuine and takes the time to get to know the guests and has amazing recommendations based on personalities and likes. He is extremely hard working and made my whole Zaza experience worth while.
They upgraded me to a bungalow room, which is nice and secluded but a good walk from the hotel. Away from bar, spa, restaurant, etc. all the reasons to stay at an expensive hotel. Not only that, the walls are thin amd feels like you are living with neighbors. Staff is nice but not empowered...disappointing.
This hotel was super nice and had a fancy air to it but the people are really friendly, down to earth, and just plain fun. I stayed in room 323. Everyone was pleasant and so accommodating. They sent me an email shortly after I checked in asking if i need anything and after an inquiry on my part they got back to me quickly. The room was very spacious and clean. There was a nice large bathroom with a moderately high shower head that had an adjustable spray pressure that I really appreciate. If you are 6'4" it may be a little short. They have nice Bigelow bath products and many other things you may need such as swabs, cotton balls, and makeup remover wipes. The Wifi was excellent and free. There was a DJ in the pool area from 10p-2a. I couldn't hear anything inside my room though. The only complaint I had is the person above me literally stomped through their room all night and into the next morning. I cannot imagine why! That was irritating but definitely not the fault of the hotel. The halls were quiet. The decor of the hotel was lavish and beautiful. They also have cars that will take you wherever you want to go within 4 miles. There is only valet parking available at $30/night. It was worth it to me because it saved me having to pay for parking again at the Winspear Opera House. This hotel also has really cool theme rooms. I can't wait to stay again. There are lots of photo opportunities here. Please visit this hotel. You won't want to leave. They always have a treat available on the front desk too.
First time at Hotel ZaZa in Dallas. I selected this hotel for its location (walking distance to the Meyerson Symphony Hall) and quiet location.
After making the booking, the hotel sent me a text message that was more than useless - so much for their tech systems.
The rooms were large, and nicely appointed. Great shower water pressure, always a plus in a hotel. Rooms were quiet along with the surrounding, mostly residential neighborhood.
However I did run into a problem I never experienced at another hotel - anywhere. This hotel has a written, published policy to NOT allow food deliveries from off-site restaurants. No GrubHub. No DoorDash. No Pizza. No nothing. I quizzed a doorman and they confirmed they wouldn't even allow them to park in front of the hotel.
The policy claims that this is "State of Texas rules and regulations". Nonsense.
Dealbreaker. I won't stay anyplace that forces me to eat in their restaurants.
Attended a one day conference at the hotel staying overnight. It's a unique place but not the best for a conference as the set up was a little odd. The carpeting in the conference room was so thick that the chairs were hard to move, and we ate lunch at our desks which was also odd. There was art everywhere, but a little risque and red lighting and dark finishes. Pretty but not my taste. The room lighting in the hotel is very dim and maybe that is great if you are there for a relaxing stay but hard to get work done. They had nice touches like coffee stations on the floors and juice and water out in the lobby in the AM. Everyone was very nice and the bed was very comfortable.