Hotel Indigo Dallas Downtown
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Hotel Indigo Dallas Downtown, you’ll be centrally located in Dallas, steps from Majestic Theater and minutes from Comerica Bank Tower. This hotel is close to Morton H. Meyerson Symphony Center and Dallas World Aquarium.
Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Business & Travel Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
How to Get There
If you would like to see one of the oldest hotel buildings in Dallas, stop by the Indigo (originally, a Hilton) and admire the architecture. Then stay somewhere else.
Our room was clean, the bed was comfortable, there was plenty of hot water and, for a reasonable price, one could have a good breakfast in the lobby restaurant.
On too many other points, though, the Indigo fell short. On the second day of our four night stay, maid service omitted our room completely. Not such a big deal. We needed clean towels, however, so on two occasions I asked the lobby desk to send housekeeping to clean our room. Nothing happened. Finally, I lowered my expectations and just requested the towels--which did ultimately arrive--but should it require three requests?
The thermostat in our room seemed to have a mind of its own. All night long we were either too warm or, following a brief but frigid gale from the AC, too cold. Since the unit also made several loud clicks every time it switched on, I learned to grab the blankets and pull them up to my chin at the first sound. Needless to say, this made REM sleep impossible.
Finally, I would say that the designer who attempted to remodel the rooms into a more modern arrangement must have had a few screws loose. How else to explain that behind the one bathroom door were located not only all of the normal fixtures, but also the closet and the only mirror in the room. I suppose this wouldn't matter if you were traveling solo. But for couples, it meant a frustrating wait, since only one person could shower, shave, apply makeup, or even dress, at a time. Are mirrors really that expensive?
Avoid the blues. There are plenty of better choices in Dallas.
Was traveling for a conference and missed the discount deadline for the host hotel. Indigo was located near the venue, was very clean, bed was comfortable and the staff was exceptional. They even had a shuttle that would deliver me, or pick me up anywhere within three square miles. I loved my stay, and during my meetings people were complaining the accommodations at the host hotel! Highly recommend!
If you're looking for a quiet hotel experience and a good night's sleep, then look somewhere else. The walls are paper thin and you can hear everything going on in the rooms next to you and and above you. The hotel is nice enough and in a good location but you can tell it's an old building. Elevators are slow, bathrooms need a good painting. The bed is comfortable if only the noise of everything going on around you didn't keep you up at night. For example, I was awakened in the middle of the night by a domestic disturbance in the room above me. A man was screaming obscenities at a crying woman, slamming doors, throwing things at the wall and floor. I called the front desk to complain and ask for security to address the situation. Nothing was done. I listened to this man screaming for over an hour. Next night, same thing. Next morning, same thing. I listened to this man screaming the "F' word at the top of lungs for hours....same woman crying, same doors slamming. Nothing was done about it and my complaints by the hotel. I will not stay here again.
I was in Dallas for a conference and stayed three nights at the Indigo. The staff is very helpful, which makes the place feel like a small boutique. It's actually a bit larger than a boutique, but it is not huge. I especially appreciate employee Brian Armstrong, who appeared busy all the time but always ready to drive the shuttle to another location downtown whenever I needed a ride.
My boyfriend and I stayed here for a romantic weekend getaway in Dallas. The hotel was beautiful as soon as you walk in. the room was slightly smaller than I thought, but we weren't in there much for it to be a bother. Additionally, no dresser, so we lived out of our suitcase for the weekend.
The bed was by far the most comfortable hotel bed I have laid in. Most hotel beds feel likes bricks or cardboard; this one actually felt a little softer. The pillows felt like real pillows and didn't go flat as soon as you laid on them. Buy the breakfast package! I got it since we like to eat breakfast in the morning. It was such a steal! We saved money by buying the package instead of buying the food individually from the restaurant in there. And the food was really great too!
The biggest con was the the walls are so thin. I could hear any and all conversations in the hall at all times of night as well as all the slamming doors.
Despite some of these negatives, I would stay again in a heartbeat. Everyone was super nice and it was a great location!