What We Love
- Cocktails such as the cucumber and jalapeño lemonade, made with local Deep Eddy Vodka, or the green bee, which uses honey sourced from the hotel’s rooftop hives
- The people-watching at Trace restaurant’s plush outdoor lounge, surrounded by trees with twinkling lights
- The W’s signature Bliss lemon-sage amenities
What To Know
- Overnight valet parking is $31 a night
- Print your airline tickets in advance: To do so in Wired, the business center requires an Internet fee
- While WiFi is free in public areas, it comes at a charge in the guest rooms
- Read more about what to see and do in Austin in our magazine section
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
In a city known for its casual vibe, the W Austin stands out as a playground for those who want to strap on stilettos and sip martinis in a swanky spot. Guests can take their pick of lounges: In the Living Room, colorful throw pillows, a wall of vinyls, and modern art dress up cozy couches and chairs, while in neighboring spaces, guests pull out computers in a natural light. Exposed concrete pillars anchor the soaring tower, giving every room an industrial edge.
Bed and Bath
Of the hotel’s 251 rooms, snag one of the 27 Cool Corner Suites for expanded views, as well as their spacious bathrooms and additional living rooms. All rooms touch on masculine and feminine design thanks to their cool palettes and splashes of color. Fashionable accents (bright red chairs, blue wine glasses, modish light fixtures) also grace the space. W-branded beds are cocoons of comfort, and Bliss sage-and-lemon bath products are hard not to hoard. Don’t miss locally inspired minibar snacks.
Foods are sourced locally whenever possible at Trace restaurant, divided into indoor and outdoor dining rooms, where standout dishes include the housemade charcuteries, goat rib-eye and seared, diver-caught scallops. Don’t skip dessert: drunken donuts (they come with a bourbon dulce de leche and vodka-spiked whipped cream) are a whimsical take on Café Du Monde’s famous fried dough. Work off your meal at SWEAT gym, a spacious workout facility that overlooks the city. For those who would rather relax, head to the WET pool surrounded by lounge chairs, or get spoiled with a massage or facial at the sprawling Away Spa with its seven treatment rooms.
In the Area
Guests can’t stay at the W without seeing a show or Austin City Limits taping at Moody Theater, attached to the hotel (check with the Insider, or concierge, to see if you can snag last minute tickets or a tour of the space). Around the corner on Second Street, order a cup of locally roasted Cuvée coffee at Jo’s, an Austin staple. If you want to go shopping, don’t miss jewelry by local designers such as Shaesby at Eliza Paige. Also close by, La Condesa is a top restaurant for haute Mexican cuisine and excellent margaritas.
How to Get There
I’m having a hard time finding something positive to start this review with. Okay, the staff who works at the pool are amazing! They are the gold stars of this hotel!
This hotel needs a remodel. Stains on the carpet everywhere. The water coming from the sink smells like sewer water. The parts of the curtains that should be white are tinged in yellow and brown. It is disgusting.
Here’s the part that is most disturbing to me. I had my Do Not Disturb on my door while I was in my room taking a shower.... luckily the bar was across... as I’m getting out of the shower I hear this BAM! Someone is coming in my room! WHAT DONT YOU UNDERSTAND ABOUT DO NOT DISTURB??????? That is such a huge violation!
I call down to Whatever-Whenever about someone coming in my room and they could have cared less. It was a joke to them. All that was standing between me and whoever was coming in that door was that bar. This is not a safe hotel. They have no respect for women staying alone.
W AUSTIN IS NOT A SAFE PLACE TO STAY. I was a victim of HARRASSMENT between checking-in & the elevator up to my floor August 11th; neither Staff or Security responded. Then the front desk gave my room number & 3 key cards to my room to 3 friends of mine from Houston which I DIDN’T INVITE NOR WAS I EXPECTING to BUST INSIDE my room & run up a tab at the pool, etc. This is after I was told by a Female staff member over the phone that my Checkout was August 12 at 12 noon, and then later on the 11th a Male Staff Member told me I was lied to & check-out was THE SAME DAY I CHECKED IN. The W has NOT APOLOGIZED OR DONE ANYTHING except charge me over $1150 for not even 1 day. To boot, it has been 3 DAYS and corporate ‘Marriott International’ has yet to respond nor compensate me for the atrocities I experienced.
Hotel was nice and served as a good base for us. Staff was friendly and accommodating. Lobby is a bit cold and dark. Feels unfinished. The room was adequate but a bit out of date. Needs more outlets and USB's.