4.5
Very Good 767 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Lobby living room lighting recreation room

Overview

Location

A stay at The Westin Austin Downtown places you in the heart of Austin, walking distance from Mexic Arte Museum and Esther’s Follies. This 4-star hotel is within close proximity of Frost Bank Tower and Paramount Theater.

Rooms

Make yourself at home in one of the 366 air-conditioned rooms featuring refrigerators and iPod docking stations. Flat-screen televisions with cable programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless Internet access (surcharge) and concierge services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a business center, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel has 19000 square feet (1765 square meters) of space consisting of conference space and meeting rooms.

How to Get There

The Westin Austin Downtown
310 East 5th Street
Austin, TX 78701 United States

Reviews

4.5 Very Good 767 Reviews
Explore Austin
Reviewed 16 hours ago

Every was excellent from the service to the accommodations. I called “ service express” a couple of times for miscellaneous items and it seemed that someone was at our door almost before I hung up the phone! Terrific service. Staff was very friendly and helpful.

Awesome experience, location and service!
Reviewed 20 hours ago

Yisenia gave me directions for great burger places on arrival and place to go as a first timer in Austin Texas and specifically leveled my wants with her suggestions.

Jorae gave me water when I really needed it on the last night since we went out for drinks

Bathroom keeps getting restocked and cleaned which is nice! The rooms are nicer! They gave me 2 bottles of water when they noticed I kept bringing water back. Which is intuitive! VERY NICE!

Great experience
Reviewed 2 days ago

I've stayed here a few times. Minor drawback is it can be a bit rowdy on holidays and sometimes a bit of a party spot.
The rooms and facilities here are great.

The staff is excellent. One example:
I ordered some supplies from Amazon that I needed for a presentation and had them shipped directly to the hotel as I could not hand carry. The package was waiting for me at the front desk when I checked in. I REALLY appreciated this and have found this level of service to be quite rare at any hotel. Thank you!

Jorge Flores Padilla was excellent at getting me the things I needed and making my stay perfect.
Thanks!

bar service is terrible
Reviewed 3 days ago

I was meeting a few friends for dinner and was waiting in the bar area. I sat for 25 mins and watched the tables on either side of me and front of me get service. I did not once in 25 mins get asked anything. I noticed that the other tables were full of 20 somethings, good looking women and the other was a white older couple that appeared to have money. I am a mid-30's white woman, I was dressed to the 9s. After about 10 mins of observing it became clear that I was being avoided. I watched waitresses avoid eye contact and walk directly past me time after time. I even tried to flag one down, she looked me dead in the eye and turned the other direction. I went to the bar after 25 mins to then wait an additional 10 mins and the bar to never be served. At this point I decided it was not worth any more of my time and waited for my friends outside. I have never been treated so poorly.

Great hotel, location and amenities
Reviewed 4 days ago

I always stay here when I'm in Austin for work. The gym is great and the pool is the perfect place to relax after a long day of meetings. Couldn't ask for a better location near good food, bars and Austin highlights. Highly recommend.