4.5
Very Good 1342 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at The Westin Austin at The Domain in Austin, you’ll be connected to a shopping center and minutes from The Domain, and close to St. David’s North Austin Medical Center. This 4-star hotel is within the vicinity of North Cross Mall and Norris Conference Centers.

Rooms

Make yourself at home in one of the 341 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Digital programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Enjoy a range of recreational amenities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel has facilities measuring 17000 square feet (1579 square meters), including meeting rooms. Free self parking is available onsite.

How to Get There

The Westin Austin at The Domain
11301 Domain Drive
Austin, TX 78758 United States

Reviews

4.5 Very Good 1342 Reviews
Wallis Stay
Reviewed 7 hours ago

The entire staff was extremely helpful during our stay; making us feel most welcome; from checkin, directions and sevice. The room was very comfortable and inviting. The accommodations in dining and meeting rooms were also excellent.

A great hotel in a great location
Reviewed 7 days ago

I stayed overnight at Westin Austin at Domain for a corporate event. It was a nice hotel with all the amenities, nice rooms and friendly staff. Even the use of business center and printer was free. There isn’t any shortage of places to eat and hang out right by the hotel since it’s in the middle of an outside mall, although I was not able to enjoy it as I didn’t have time. I would gladly stay here again and looking forward to doing so soon...

Hotel Facility Degrading
Reviewed 1 week ago

I travel to Austin several times per month and have been staying at the Domain property for the last 6+ years. I've been noticing for the last couple of years that the physical aspects of the property have been deteriorating. Upon my arrival late Tuesday evening I was booked in room 807. My floor was occupied with 11 air blowers drying out the floor right outside my room. I was told the floor flooded. Obviously the maintenance team reacted properly but my first thought was "I'm not surprised as this property has been degrading for years". My sleep was drastically affected for two straight nights as the sound from the air blowers was considerable from my room. My next stay in Austin is February 24th, with week long stays every other week for the remainder of the year. I spend long hours in the office when I'm in Austin so tranquility and service at my hotel is of the utmost importance to me. Considering I foresee more facility problems at the Westin in the future I am changing my future reservations to the Archer hotel in the Domain. The service at the Westin continues to be stellar.

Lots of mistakes, no apologies from the manager
Reviewed 2 weeks ago

Four night business trip. Had specifically reserved and paid for a Westin Workout room (with a treadmill) and upon arriving was told they were out of those, so they gave me a different room type. No apologies offered. I called and spoke with the manager (Derick) and he also offered no apology, he just told me that those rooms were "very popular" and they had one of them out of service due to a "maintenance issue which I can't get into the details of"... I told him I simply wanted to know why they didn't call ahead or notify me, since the maintenance issue was discovered the day before I arrived, and he got frustrated and told me they call people if they have time, but obviously this time they didn't do that. Not once did he apologize. The general manager's name is David - I might have had better luck if I had called during business hours and spoken to him. Manager Derick didn't really seem to care. Usually Westin hotels are solid and consistent when I with at them for work travel, but this hotel seems to have a number of problems with its service and management. I noticed several empty beer bottles on tables in the hallways when I went to my meetings in the morning. My colleague was also staying at this Westin and she was told her room was not available until the next day (!) when she tried to check in. She was eventually given a bunch of SPG points after finally getting ahold of the manager, however again this service does not seem to represent the typical Westin quality I and most others are accustomed to.

Excellent hotel!
Reviewed 2 weeks ago

I stay here frequently, during business travel. This hotel is centrally located within the “Domain” area which provides walking proximity to a number of great restaurants and shops. It’s clean, has Starbucks coffee in the morning (latte’s and so forth in the lobby), overall great service. I highly recommend it.