The LINE Hotel Austin
What We Love
- The hotel’s main restaurant has prime seats to Austin’s renowned sunset “bat show”
- Craft cocktails by the infinity pool
- Custom artwork by emerging local artists in all guest rooms
- Inventive pastries—Matcha conchas, Eggs Benedict kolaches—at the lobby café
What To Know
- A rooftop lounge with sweeping Lady Bird Lake views will open soon
- The hotel’s comprehensive redesign was a collaborative effort between Austin architect Michael Hsu and the L.A.-based designer Sean Knibb
- Capitol King rooms overlook the statehouse
- Pets stay for free
- Free WiFi
- Parking On Site
- Pet Friendly
- Room Service
Yesteryear Austin landmark does a dramatic about-face, with an all-star restaurant lineup and an allegiance to its longstanding musical roots
This former Radisson, long a stodgy mid-century eyesore on Austin’s otherwise effervescent skyline, was overdue for a stem-to-stern reinvention. Fortunately, the Sydell Group who knew just what to shed and keep. The hotel’s once gaudy lobby is now the site of trendy Alfred, an L.A.-based café that made the phrase “but first, coffee” Instagram-famous. The dreadfully out-of-touch TGI Fridays was replaced with Arlo Grey, an edible excursion through France and Italy by way of Central Texas, helmed by Top Chef winner Kristen Kish. The formerly corporate rooms now exude a firm sense of place, replete with gentle nods to Hill Country’s sunsets, green spaces, and rivers: light fixtures are styled to resemble fireflies and bed boards mimic topographical maps. In its earliest form, the building was the site of a 1960s-era jazz club that broadcast live on radio, and the property’s decades-old commitment to music remains alive and kicking in the form of an upcoming artist-in-residency program and sound-bath meditations by the neighboring lake.
In the Area
Whether it’s a walk through the distinguished Texas State Capitol, just a mile from the hotel, or an afternoon taking in a festive Dia de los Muertos exhibit at the Mexic-Arte Museum, downtown Austin pairs small-town scenes with big city swagger. Because you happen to be in the world’s live music capital, don’t leave without a two-step lesson and some boot-scootin’ at Broken Spoke, a 55-year-old dance hall with a celebrity guest list that includes Garth Brooks, Clint Eastwood, and Willie Nelson.
How to Get There
My company set a 3-day corporate event here in February 2019. I was very pleased with the level of service we received! They were professional, friendly, and accommodated multiple requests in a timely manner.
We rented one of the conference rooms, which, on the first day, grew uncomfortably hot. They brought in fans and worked to fix the air conditioning. The following days it was very comfortable. They also comped up a champagne toast in concession for the room temperature!
The one area of improvement that I would suggest is in the beds. The mattress is almost directly on the floor, which is a little uncomfortable to get in and out. Beyond this, it was a very luxurious stay.
Thank you for going the extra mile. I'll be returning and I hope my company will do the same.
Not. This is a funky and kinda fun place that definitely is eclectic and a bit over the edge in its attempts to be “cool”. With that said, location is great and staff has been gracious. The execution of the visitor experience however is seriously lacking. First, the room lighting would be great for a romantic stay with my hubby but for business it sucks. Turned on every possible light trying to read business documents and it was still an eye strain. Next the bathroom light. Awful - sort of like a night light. I asked for a make up mirror which was provided but it wasn’t lighted so turned on all the lights again and sat by window to do makeup. Asked for and received a coffee maker as room service doesn’t start til 7 am and I had early morning calls! Last, asked for and received iron and clothes steamer. And oh yes, platform bed and low sitting chair would be a challenge for a guest that is mobility challenged. PS. The charcoal soap is great as was the shower head. Definitely this hotel needs some input from experienced business travelers to up its game to the level that would make the Line a go-to hotel.
The card key failed to open the room on the fourth floor when I checked in; I went down the slow elevator to get the card re-charged and it failed a second time. After my second trip down and back, the card key finally worked. I threw down my bags and ran off to my meeting and a dinner. When I returned to my room and got into bed, the comforter STUNK of dried urine and sweat. I was completely disgusted and called for a replacement. I couldn't go back to sleep until I wrote this review and have to endure another night here tomorrow.
So we booked The Line for a quick trip to visit Austin
The hotel is cool, very unique vibe. Great city or lake views.
The room was weird. Which I guess is Austin. This was kinda cheaped out weird though.
Everything is really low to the ground. So the chairs, bed, toilet are like 2’ off the ground. It’s like camping.
If you had knee surgery in the past few months then it’s a little tough but I guess maybe some like that.
No dresser. At all. No drawers, just a closet. In the closet was everything you could need including male and female sex kits, including massagers and condoms. Insanely expensive food choices (Snickers bar was $4) for example. Bring your own water because it’s way $
The air conditioner was awful. Quiet yes, cold nope. I like to sleep cool- so typically 67-68 tops
The room never got below 73 and thats with the thermostat set to 60 - the room temp fluctuated between 73-75 and it gets warm in my opinion and when you sleep cooler it wakes you up to be hot.
The bartender in Arlo Grey was disappointing. Cool place but we asked her for a Baybreeze. That’s been around for MANY years. She said “what’s in that?” We switched to coffee and a shot of Bailey’s, another “go to” for us. We were charged $13 for the shot of Baileys, which all over the country is no more than $7
Called over to Arlo Grey the next morning and was told that should be $9 - still high but better. As of this post I’m still awaiting that refund.
I guess the most disturbing thing is that they charge $39/day to keep your car there. I didn’t see that in the documents. $39/day for a GUEST is a lot. They also scratched my car while there. My mirrors were pushed in so they must pack them in tight.
Pluses- staff overall was great. Super friendly. The atmosphere is just what you want in Austin and the location is perfect.
Negatives- furniture is low, bed is uncomfortable, sheets are super cheap and the room is hot. No dresser and the parking fees are robbery.
This was our third stay at The Line in the past six months. We really like everything! The staff is by far the best we’ve ever seen and we stay at nice hotels a lot. We come down to Austin regurlarly and plan on staying at The Line as much as possible!