Omni Barton Creek Resort & Spa
What We Love
- Eleven massage options at the Three Springs Spa
- Two pools and eleven tennis courts to amuse
- Four golf courses—foothills, canyons, cliffside, and lakeside
- Read more about what to see and do in Austin in our magazine section
What To Know
- The resort is large; ask for rooms near the elevators if mobility is a concern
- Odd numbered rooms face the pool and golf course, even numbers look towards Hill Country
- Valet Parking is $25 daily
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
Sleep in a villa, a suite, or a room? Golf near a cliff, a lake, a canyon, or in the celebrated foothills around Austin? The possibilities are endless at this 309-room resort in the Texas Hill Country. Guests can also choose from the likes of a Mimosa champagne sugar scrub or a chocolate truffle body wrap in the Three Springs Spa; play tennis on eleven courses; or dine on Prime beef sliders at the Hill Country Steakhouse or Southwestern Shrimp Scampi at 8212 Wine Bar & Grill. And if the choices get too overwhelming, guests can escape to Austin, which is only 20 minutes away, for a whole new set of possibilities.
In the Area
Austin is famous for its arts festivals, most notably the SXSW music and film conference. It’s also set amidst 32,000 square miles of Hill Country, perfect for hiking. In town, there’s Barton Springs in Zilker Park, for old school picnicking and swimming. The city isn’t just the cultural capital of Texas, it’s also its political center, and home to the Texas Governor’s Mansion museum, Bullock Texas State History Museum, and of course, the Texas State Capitol.
How to Get There
We have stayed at several Omni resorts and look for them when we travel. Barton Creek has sent us numerous e-mails about booking a reservation over the past several years, so we book our stay at the end of our week long trip to the Texas Hill Country for some R & R. No one mentioned that out my window would be a huge construction zone; the pro shop, golf course and pool were closed and they were getting ready to close down for a year. The coffee shop was not able to take cash and we had a couple of issues with the housekeeping dept. I asked for wash cloths and came back to my room to find pillows piled in the middle of the bed. We ran out of toilet paper and asked the front desk and housekeeping several times with no success on either matters. We finally took matters into our own hands and raided a bathroom in the lobby. The entrance was very hard to find in the dark because the entrance lampposts had been removed for the construction equipment. The restaurant was fine, but their was not a place to get a cocktail until after 5:00. I am normally not a complainer, but someone should have told us that the hotel and staff did not have the conveniences that we were expecting at this resort. We were looking forward to relaxing,using the pool and playing golf our last couple days of vacation which did not happen.
After reading the recent reviews about the reconstruction issues, I was concerned. The weekend stay was a graduation present for my daughter and I wanted to make it memorable because we couldn't change location or date. I didn't realize it was their last weekend of operation before they closed for reconstruction.
After getting a welcome email from Rodrigo Ibanez, Director of Rooms, I responded back with my concerns. To make a long story short, he did everything possible to make our stay truly memorable and my daughter was beyond thrilled. He exceeded our expectations with his prompt responses and ability to help.
We did not have any issues with self parking. They even had golf carts to shuttle us to front door if we wanted. We were never effected by staffing issues even though there was 2 large events going on.
Our rooms were turned down for the evening. Everyone was friendly and helpful. Loved the lemonade and cookies in the lobby plus the donut wall was cool and yummy! I could definitely see the construction but the view and sunrise were amazing! We dined in the restaurant, shopped at the shops, worked out in the gym, got facials in the spa, and played miniature golf.
I'm glad I got to meet Rodrigo and thank him in person. I would definitely recommend this amazing hotel and location when they reopen in 2019!
I would have easily given this resort a 5 star rating if the food had been better. I was there for three days of meetings. This resort is isolated if you don't rent a car for your visit. As such, you are held captive to the resort for meals. The conference lunch's were buffet, so I don't expect anything special. They were pretty good. However, I ordered a few meals from room service while working in the evening and was under-whelmed. Thank goodness for Uber-Eats as I was not interested in trying dinner #3 from the menu.
I feel that since you can't walk anywhere the menu should be a little fresher and maybe a bit more diverse.
We thought we’d stay here thinking it would be nice since we had to come for a funeral. I should have known it was going to be a disaster when we came to check in and couldn’t pull into the front of the hotel.
Since I had a handicap tag, I managed to park there. We checked in with no problems. But interestingly, we were not offered bell service. I’ve never been to a “resort and spa” where the front desk didn’t offer.
When we returned to the hotel for the evening, it was after 10. I had confirmed with the valet that I could charge my TESLA at the TESLA charger when I returned. This was one of the reasons I picked the hotel. However, we were told we couldn’t come into the area and that we had to self park. There was no indication of where the garage entrance was and it was dark. There were cars parked all along the road. The fire lanes in front of the hotel were blocked. I’m sure this is a fire code violation. People were still checking in.
There is clearly not enough staff.
I would not recommend coming here. There are renovations going on and there was no warning on the website. With renovations going on that eliminate parking, management should have anticipated the need for more parking and valet attendants. I had always thought the Omni was if a higher class than say a Hampton Inn. But, perhaps because this whole area is affiliated with Club Corps, I shouldn’t have expected much.
The room was clean, albeit very tired.
If you are thinking of staying here before it closes for renovations - Do Not Do It! It’s like staying at a friend’s house - who has a nice house, don’t get me wrong - but they are remodeling the house. Everything is in total disarray. The place is a ghost town. Half of the exterior is a giant hole in the ground. Construction is going on during the day. The staff means well and are very nice and trying their best. But When I checked in, the guy at the front desk didn’t know how to print a key. I asked for my Platinum level waters that are usually in the room to be brought up - it took 4 hours. The poor bartender in the bar - super nice- was a fill-in and didn’t know where anything was or how to put anything in the cash register. One guy got so frustrated from waiting, he just walked out. The usual food menu is not available. The poor staff seems all stressed out. I stay in Omni around the US and this is NOT their usual service. Sorry Onni, total disaster. I’m stuck here 2 more night for business - ugg.