Kimpton Hotel Van Zandt
What To Know
- Head to Geraldine's for one of Austin's most raved-about brunches
- Join Kimpton Karma—the brand's free rewards program—for a $10 Raid the Bar credit and complimentary WiFi throughout your stay
- Pet-friendly rooms are available
- Parking On Site
How to Get There
We had reserved the “ living room” off of the lobby for a private party for 160 guests. We met with the catering manager TWICE in person at the hotel and discussed all details for the party including 2 full bars and lots of Christmas decorations provided. 40 minutes before the party we arrived to find NOTHING, NOTHING had been done to prepare. No bars, no roping off of the area... nothing. We found the staff person responsible and she said they just had too many events planed and didn’t have a bar for us. And we asked about the decorations. Where are they? They said everything was already out! We had paid over $6000 for this party and had nothing with lots of hustle on our part we had one bar set up as all of the guests arrived. We ended up with two bars before the one and one half hour was over. Sad, poor service. By the way. We spoke to 3 different directors for this party. Every time we met with or called the previous person was no longer there. Margot, Stephanie and one more.
This hotel is spectacular. It has beautiful decor, friendly staff, and an exceptional restaurant and lounge on the fourth floor. I stay at hotels hundreds of times every year, and this one ranks at the very top of my list.
We were disappointed with our stay partly because of the exorbitant prices associated with the hotel amenities and partly due to the condition of the hotel. Valet parking (which we were told was the only parking option) was $48. Geraldines, the on-site restaurant, only served very expensive tapas for dinner. My mother, for example, had two small tapas for $55 and still left the restaurant hungry. (The lunch menu had things we would have preferred like a hamburger; we wished that had been a dinner option.) The room itself had dark decor, and there seemed to be a lot of scuff marks around the room. On the day of our departure, the elevators weren’t working, so everyone had to use the service elevator. (We understand things happen, so that actually bothered us the least.) Overall, this hotel just didn’t live up to what we were hoping to be a great stay.
Thanksgiving Week we were able to stay a few days at this lovely hotel! My husband and I have been fans of the “Kimpton Brand” when they first opened in San Francisco early 90’s. We truly appreciate the uniqueness of this boutique brand. Warm welcome from staff members, evening happy hour, great room decor and lovely beds, linens and bathroom essentials! Housekeeping was wonderful! Room Service was efficient and food yummy. We utilized the bikes offered and rode all around the lake and city.
Kudos to the whole team! Fun to see Nik front and center and Lauren checking on the property!
Sadly disappointed about our stay at this hotel. This was a once a year holiday party stay for us. Rather than worry about the drive home after a party we booked a pricy room. We were excited about stay at the facility as Kimpton has long been associated with great properties. Sadly what we got was a small noisy room that wasn't much nicer than some La Quintas and Holiday Inns where we have stayed.
The room was small (okay so its boutique). The wardrobe in the room wasn't even assembled correctly so the doors didn't close properly. The walls in the room were scuffed and the bathroom was a typical hotel bathroom but with a barn door. Yes it had a big shower but the water that came out of the shower head was so poor that it made for a quick chilly shower.
Our room was situated next to a Jr Suite and could be added on to the suite as an additional room. Sadly the suite was booked by a girls party (could have been a bachelorette party). So when they ventured back to the hotel in the wee hours of the morning and stood outside our room we might as well opened the door and let them come in. Front desk should work on putting groups together. This is a room that should be kept empty unless the hotel is completely full.
Dark corridors that seem to provide no sense of direction make it feel a bit like you are trapped in a Wes Anderson movie.
The lake view room was fabulous as was the view from the hotel pool.
I'm not going to talk about the banquet much because I don't know what was arranged but I will say if you are going to serve rolls with a meal then there should be butter available. This isn't the fault of the person that booked the facility but rather a banquet issue.
For the price I'd rather stay at the 4 Seasons or the Ritz, for less a Hyatt had a nicer room. If you like overpriced hipster venues with themes and staff dressed like lumber jacks and longshoremen this is your place.