JW Marriott Austin
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at JW Marriott Austin, you’ll be centrally located in Austin, steps from Austin Children’s Museum and minutes from Frost Bank Tower. This 4-star hotel is within close proximity of Austin City Hall and Mexic Arte Museum.
Make yourself at home in one of the 1012 air-conditioned rooms featuring MP3 docking stations and LED televisions. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 112000 square feet (10405 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
i always love the high quality of service. The rooms are so clean. Banquets team are outstanding.
The bar at JW is magnificent, and the ceiling of the lobby is like the geography of Austin. The Corner was great for hamburgers and drinks over Congress view.
The hotel was very nice and in a great location. The bar and lobby were fantastic for our event as there was plenty of room to host everyone and the bartenders did a good job of keeping up. The staff was also very friendly. The food was excellent as well. The late night room service menu needed a few more simple options like Quesadilla's or Grilled Cheese, chicken fingers etc but that is a personal preference. The only objection was the spa. The express spa services are a waste of time and money. You are not provided a robe or use of the locker room yet for a back, neck and shoulder massage you are asked to remove your shirt and sit there in your bra
upright and balance on the edge of the table sideways for a very awkward 15 minute uncomfortable massage instead of the 25 minute massage you paid for. This was embarrassing, pointless and expensive and the forced added gratuity was not at all warranted for this type of service.
Unfortunately, the roof above my shower (room 2514) had a leak. we reported this leak, but no one attended to it. The noise from the leak was one thing, but I would have thought Marriott would want this eye-sore fixed as well. Not the level of quality I expect from Marriott
Marriott should be extra proud of this property. Not only is it a beautiful facility but the staff was wonderful. From the bellman to the front desk to the meeting concierges to the banquet staff to maintenance....EVERYONE I encountered was so friendly and ready to help. Kudos to JW Austin. I hope to be back someday!
I generally like to stick with staying at the Marriott hotels on my business and personal trips. Either Courtyards, Residence Inns or when lucky - the Full JW Marriott Brand Hotels. This time we thought we were going to have the JW experience but were slightly disappointed with this Austin Marriott location. The rooms and facility were constantly cold, and the amenities were so-so, with emphasis on the spa area which we found to be not up to the Marriott Standards we are accustomed to seeing. Spa Services were very bad (booking availability and overall amenities). I thought we would have had a full service spa considering this is a top JW Marriott location. Instead we were very less than pleased with the SPA.