Four Seasons Hotel Austin
What We Love
- The lobby lounge’s Cap City Flip cocktail, made with ingredients produced within 100 miles of Austin
- DIY s’mores on the patio outside Trio restaurant on Friday and Saturday nights from 7 to 10 p.m.
What To Know
- Overnight valet parking is extra
- The hotel books up far in advance for popular weekends such as Austin City Limits, SXSW and, yes, even University of Texas football games
- Basic WiFi is extra
- Read more about what to see and do in Austin in our magazine section
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Past the hotel lobby, which is anchored by a beautiful flower arrangement, the Four Seasons grounds open up to a sprawling lounge with a Southwestern vibe and floor-to-ceiling windows that overlook leafy Lady Bird Lake. It feels like the hotel’s nerve center, though downstairs at the Trio restaurant you’ll get equally good views, the same relaxing neutral color palette, and a livelier vibe, especially during happy hour. Guests also take advantage of the waterfront lawn, which is dotted with a pool, shady live oaks and park benches.
Bed & Bath
Most of the hotel’s 291 guestrooms have water views. Of those, snag one of the 49 with a balcony. Amenities such as private bars, 32-inch flat-screen TVs and L’Occitane bath products add a flourish to the comfortable earth-tone rooms. Guests also get free fresh fruit and bottled water on arrival and can borrow books from the in-house library.
The Four Seasons is a relaxed social hub. The Trio restaurant, headed up by chefs Elmar Prambs and Grant Macdonald, serves expertly prepared steaks in a handsome dining room. Don’t skip the sides: The crispy Brussels sprouts and rosemary-dusted fries are especially tasty. There are eight treatment rooms in the hotel spa, which offers a range of services (massages, facials, mani/pedis) and uses products with Texas-grown ingredients whenever possible.
In the Area
Travelers can’t visit Austin without listening to live music. Luckily, there’s a band in just about every corner of the city. Hear headliners at Stubbs or go to Austin City Limits tapings at the Moody Theater. Along Rainey Street, a popular nightlife spot just minutes from the Four Seasons, music groups often play in backyard bars such as Banger’s or hip Icenhauer’s. Cross over to the East Side for modish restaurants and cafés. Cenote, located in a charming blue house, serves beautifully crafted coffees. On East 6th Street, gourmets find the new Qui — helmed by Top Chef winner Paul Qui — easily the buzziest restaurant in town.
How to Get There
Stayed here for one night on 6/21/19. I hate having to write this review. I love the Four Seasons and have stayed at the Four Seasons in Houston, NYC, Chicago, Orlando, etc. and have always had a wonderful experience. I can't say the same for the Austin location. A few things really stick out about my sub-par experience. Upon arrival we walked over to the reception desk. The women working the desk appeared friendly but I soon realized she was not trained to run the front desk. The best example I can give is when she said "sorry I'm just not that familiar with reservations". It all went downhill from there. She kept apologizing- literally apologized 7-8 times. It was overkill and made me uncomfortable. After a brutally long check in experience my boyfriend and I were ready to go upstairs with our luggage. The bellman had placed our luggage on a cart. They pushed the cart into the building from the valet and expected my boyfriend to bring the luggage cart upstairs himself. Weird. Having just had such an uncomfortable experience with the front desk I didn't want to deal with them again so my boyfriend and I just pushed the huge cart upstairs by ourselves.
I should mention we had a great experience at the pool. The waitress was friendly and kind- she was wonderful. Brought us water without us asking. Also a great experience with the valet and breakfast service at the restaurant.
Later that night we ordered dinner for 2 to our room. No waters were brought up for us. The kids pizza was not good, tasted like it had been made hours before and just recently reheated.
No turndown service.
Just overall we had a crummy experience. Such a shame especially for paying 600+ dollars for a room per night.
I stayed at the Four Seasons in Austin from May 29th - June 2nd for a business trip. The room, the service, the food, the location were all exceptional. However, my expensive Prada sunglasses mysteriously went missing and that is the reason I am giving a poor review. I realized I did not have my sunglasses ten minutes after I left the hotel while in a cab to the airport. I immediately called and told them exactly where I left them but somehow they weren’t there. This is extremely disappointing as I would never expect that from a Four Seasons.
While in Austin for work, I stayed at the Four Seasons Austin and it was everything I have come to expect at this chain. The service was second to none and the rooms were very comfortable, especially the bed. They have remodeled it since I was here last and it is absolutely gorgeous. The convenience to downtown and the conference center is a big plus as well.
Staff and property were at the leave of average to poor hotel. Fitness area is old and tired. Half the time knowone answer phone for room service. I would suggest looking at a diffrent Four Seasons hotel or another hotel.
We really liked our recent stay at the Four Seasons, Austin. The location is superb! Not only can you easily walk to many wonderful restaurants and music venues, but Ladybird Lake and its many water activities and trail paths are right at the hotel’s rear doorstep. The hotel charges a princely $45 per night parking fee so if your activities are downtown centric, you may want to eschew having a vehicle. Besides parking cost, another vehicle issue we had was valet wait times. Even though we called ahead by 15 minutes to request our car be retrieved, we had to wait another 10-15 minutes once we arrived at the hotel entrance for its delivery. This happened several times. The young men retrieving the cars were basically running non-stop so the hotel simply requires more valet staffing. That being said, everything else regarding our stay was perfect. The artwork and open lobby are very appealing. The rooms are easily accessed. We were very pleased with our room looking out upon the lake and I much prefer this view to that of the city. The bed is very comfortable and the room itself amply spacious. The toiletries are L’Occitane and good quality. We both loved our bathroom artwork of a horse coming out of the mist. Nice touch! As always, the hotel staff is exceptional and welcoming. We will definitely stay here on our next Austin visit.