Schlitterbahn Beach Resort and Waterpark
- Free WiFi
- Handicap Accessible
- Parking On Site
Schlitterbahn Beach Resort and Waterpark is centrally located in South Padre Island, walking distance from Schlitterbahn Beach Waterpark and close to Queen Isabella State Fishing Pier. This beach resort is within close proximity of University of Texas Pan American Coastal Studies Laboratory and Isla Blanca Park.
Make yourself at home in one of the 216 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Be sure to enjoy recreational amenities, including a complimentary water park, an outdoor pool, and a lazy river. Additional features at this resort include complimentary wireless Internet access, shopping on site, and tour/ticket assistance.
Food & Drink
Grab a bite at one of the resort’s 3 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Free self parking is available onsite.
How to Get There
We are staying at this hotel right now. I didn’t even bother to read the reviews until we were driving down since we have had so many awesome experiences with Schlitterbahn in New Braunfels. My husband is here for a conference, my boys and I decided to tag along for a few days on the beach. I was immediately concerned when I read the reviews, and rightfully so as it turns out. I will say, the staff have been extremely polite, respectful, and helpful. Especially considering what they have to work with. My first observation upon check in is that this property would be more accurately represented as a lodge, not a resort. The property has the most basic accommodations, and EVERYTHING is old, worn, discolored, rusted, and in disrepair. Everything from the faucets, to the sheets, to the ceilings, carpet, pools, restrooms, EVERYTHING. I cannot possibly list everything specifically, the list would
be too long. But looking around our room and walking the property, I honestly have not seen one thing up to par, new, or even updated. I would never stay here on my own dime. I think our rate is $69 per night since it is the off season. Personally I think that price is too high. I would NEVER pay the $300+ per night rate during the peak season. The only thing this property has to offer is direct beach access. However, there are plenty of public beach options in SPI, without needing a “resort”. Considering the lack of cleanliness EVERYWHERE around this property, I would be nervous about sticking one toe in the water park, for fear of bacteria, infection, etc. Because it is the off season, they are even lacking the most basic accommodations including beach umbrellas. This property is also in the process of being sold, my recommendation is that management nt disclose this information on their website or upon check in. Guests come to the beach in 90 degree plus weather expecting certain accommodations, shade from the sun being one of them. We check
out tomorrow, and I am so happy. This experience has been disappointing at best! My recommendation is for this resort to close for repair and refresh once the transaction finalizes. I have read responses from
management on other reviews that speak of wear and tear from salt water, weather, etc. However, we have traveled all over to places with all forms of extreme weather, and have never stayed anywhere in this condition. The state of disrepair and deterioration of this property is caused from neglect and lack of regular maintenance. Definitely look at other options for lodging.
To be fair, kids had some fun playing in the water park. Though the wait was long, little kids liked the water park. We liked the water park in general.
However, the hotel experience at the Schlitterbahn Beach Resort was horrible... mainly because of their unfriendly and non-responsive staff at the front desk. When we were checking out on August 6, they basically just ignored us (all 7 of us), no matter how many times we asked our questions. And these are just very simple questions, such as "Hello, we are checking out. What should we do?" But no response. "Should we return these (towel) cards?" "May I ask how to get towels?" NO RESPONSE.
It was our first time. We did not really know where to go or how to do certain things. There are signs saying we had to check out at 12noon and we could play in the water park afterwards but obviously for first timers we did not know many things and we wanted to make sure we follow their rules.
Imagine after waiting 15-20 minutes in line to be our turn and then the staff just took your room key (wristbands) WITHOUT answering any of your questions then TURNED AWAY to talk to others and do other things, leaving you and your old folks (say, one is 75 years old; and the other over 80 years old) and your little kids (say, 6 years old) stand there NOT KNOWING WHAT TO DO. I did ask several times if we have completed our checking-out and if we were good to go.... etc. NO RESPONSE. THIS STAFF JUST LOOKED AWAY.
Then imagine the staff just started talking to other people?!
What would you feel? Probably similar to what we felt then. Now, imagine they answer OTHER people's questions but not yours. This makes me think of the Dr. Dao experience with United Airlines. Dr. Dao, as a loyal UA customer, boarded a UA flight but UA all in a sudden wanted to let four of their flight attendants fly on this plane and asked Dr. Dao to stand up and get off the plane. He explained he had to see his patients but UA just beat him up, knocked him out, and dragged him out of the airplane.
Yes, I am male, I am Asian, and I am a Dr. but being treated like this is just wrong. This was our first time staying here... and I am pretty sure it is our LAST TIME.
I had to go back to the front desk 3 times to find out we had checked out and there was no receipt whatsoever.
For record, they called and apologized after receiving some survey. I explained that rude person was not their manager Alyssa.
Upset and shocked by their front desk customer service, we will just spend our $700-800 / night SOMEWHERE ELSE in the future. I suggest that all families stay out of unfriendly and rude hotels to avoid a nice family trip being flawed.
Recently we regrettably stayed at the Schlitterbahn Waterpark & Resort at South Padre Island for 6 days. We paid $400 per day for 6 days-i.e. over $2,000 for a room which was not better than a low budget motel room and with substandard housekeeping service. The water park was extremely crowded with many families with infants & young children in diapers, and yet allowed to be in the crowded water, posing a hygienic & health risk. There were insufficient inner tubes available because people would keep them in their possession all day long, even though they were not using them & that the parks rules are that if you are not using them, they are to stay in the water or be placed back where they keep them. There were very long lines go get on the slides and no one was enforcing any order to anything. Overall it was a bad experience, the resort is in bad need of refurbishing as it is old, the rides are very rusty & leaking. It is apparent to us that their main goal is to maximize profits with little regard for their guests as it was extremely oversold with day-tickets sold as well, i.e. extreme crowding. We will NOT BE COMING BACK TO THESE RESORTS. It is not worth the extremely high expense. The food at their restaurants or stands provided awful food as well. The only positive thing we can say is that access to the beach was nice & we enjoyed that, but we would never have had to spend so much on just a beach!