Schlitterbahn Beach Resort and Waterpark
- Free WiFi
- Handicap Accessible
- Parking On Site
Schlitterbahn Beach Resort and Waterpark is centrally located in South Padre Island, walking distance from Schlitterbahn Beach Waterpark and close to Queen Isabella State Fishing Pier. This beach resort is within close proximity of University of Texas Pan American Coastal Studies Laboratory and Isla Blanca Park.
Make yourself at home in one of the 216 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Be sure to enjoy recreational amenities, including a complimentary water park, an outdoor pool, and a lazy river. Additional features at this resort include complimentary wireless Internet access, shopping on site, and tour/ticket assistance.
Food & Drink
Grab a bite at one of the resort’s 3 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Free self parking is available onsite.
How to Get There
Very large complex. A little bit to do for everyone, Nice beach, entrance is a little confusing. Meal time was very nice you have to try the Red Snapper, fantastic.
Will be going back next year. Ample parking.
Room was still dirty & it was hot as if the ac was not working properly we stayed In room 615. Above that,! everything else was great. They should open the park earlier than just the weekends, som of us work & go when we can!
We stayed at the resort for a week. We couldn't find the entrance and had to ask for directions at the outdoor waterpark. When we got in, it was 2 pm. We were told our room wouldn't be ready until 4 pm which is very late and doesn't make sense since check out is at noon. We left and grabbed drinks for a few hours. When we came back the same woman that handled our reservation was at the front desk. I found her demeanor rather rude and off-putting. Whenever I asked her a question she was terse and would only address my husband.
This hotel is old and outdated. It smells like mildew and needs a new paint job and tile. There are two towers. The indoor waterpark was closed our entire stay. There are two teensy pools. They are shallow, 3 feet at best. We were told this hotel used to be an old Holiday Inn and it shows.
The bathroom near the lobby is the worst bathroom I have ever seen in a hotel. It is dingy and gross. There was no soap in the dispenser.
One of the towels in our room had stains on it. There was also a stain on our bedsheet. The bathroom is very small and the toilet seat is worn. In order to get towels for the beach you need to physically go to the front desk and ask for some. You also have to return them to the front desk or you will be charged $10 a towel. Lol. It is silly. The towels are thin and old. The television is not a Smart TV and there is no way to hook up your Netflix, Hulu or Prime account so you are stuck watching what they have. By far the worst thing about this place is the fact that you cannot use your cellphone. I have T-Mobile. My husband has AT&T. Our phones were completely unusable. Even though we could use their spotty Wi-Fi, we could not make phone calls from within our room. We had to go outside to make a call. The fire alarm went off at 4:17 am on a weekday. Everybody opened their doors. There was no information from the staff about evacuating. I called the front desk. Got a busy signal. I called again. The front desk person chuckled and said that it was a false alarm and stated that they had gotten a lot of calls. What?! This is a serious safety hazard and is incredibly dangerous. Never in my life have I experienced so many issues at a hotel. It is very poorly run.
The cleaning staff were polite and lovely.
Here is what needs to be fixed asap:
1. Clean the hotel properly.
2. Paint the exterior.
3. Figure out the crazy cell phone situation.
4. Purchase new fluffy white towels.
5. Fix the busted tile around the property.
6. Essential oils in the vents.
7. Smart TV's for all of the rooms.
8. Update or reupholster the furniture.
9. Have more than 4 wooden hangers in our room.
10. New irons. Ours leaked everywhere.
11. New blow dryers.
12. Replace toilet seats.
13. Hire experienced customer service professionals who like to work with people. Trust me when I say they are worth every penny.
14. Fix your fire alarm system immediately. This is a serious safety hazard and extremely dangerous.
If you care about the future of this hotel you will make these changes.
I urge families to look elsewhere when booking a hotel in South Padre until all is fixed properly.
Overall it was a good experience, The beach is nice, and despite the windy weather it was all good; the only thing I was bummed about was the fact that the indoor water park was closed. Other than that it was all fine.
Fantastic! Whole family had a great time. Wasn’t too busy so we had a choice of walking or floating from ride to ride. Went to the dinner show and that was enjoyable as well. Go to the one near San Antonio too!