4.5
Very Good 668 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Houston (Memorial), The Westin Houston, Memorial City is convenient to Memorial City Mall and Town and Country Village. This 4-star hotel is within the vicinity of Lakeside Country Club and Houston Country Club.

Rooms

Make yourself at home in one of the 289 air-conditioned rooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Don’t miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features wireless Internet access (surcharge) and concierge services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 21 meeting rooms available for events. Self parking (subject to charges) is available onsite.

How to Get There

The Westin Houston, Memorial City
945 Gessner Rd
Houston, TX 77024 United States

Reviews

4.5 Very Good 668 Reviews
Decent Price, Confusing Policies, Helpful Staff
Reviewed 5 days ago

I was in town for business in the Memorial City Mall and The Westin Houston was very conveniently located close to the mall with a sky bridge connection for my commute. This convince made a The Westin a must for lodging during this trip. When I arrived at The Westin, I was greeted by a very friendly staff that were eager to get me checked in and accommodate my needs. There was a major miss communication with my company which made my means of paying for my stay challenging. Alexander Vo worked with me very closely, and and walked me through every step of the confusing corporate policies that would have made my experience even more difficult. He made sure that I was a well informed and satisfied customer. I look forward to making The Westin Houston Memorial City my go-to duture lodging destination thanks to the service that Alexander Vo Provided.

Very nice place, but they nickel and dime for everything.
Reviewed 1 week ago

Nice rooms, very nice staff, great location. Views were great, walkway to mall, all fine, but...internet was $14.95 a day!!, Parking was $16 per day. Even La Quinta has free internet. Also, sheets were too small for the bed. Other than that, really nice people and nice and quiet.

Wonderful Stay and welcoming stuff!
Reviewed 2 weeks ago

We just got married and we had the greatest experience ever from the moment we checked in.Bryana welcomed us with a very pleasant smile and nice words. She also offered us a free room upgrade on the executive flootas well as a breakfast as a treat to our wedding. The room was spacious, nice and clean. The location is great and the access to the mall is very easy from the hotel. Overall we enjoyed our stay and we look forward to coming again in our next visit.

An All Around Wonderful Experience
Reviewed 2 weeks ago

My wife and I spent a week in a one bedroom suite on the 21st floor, it was a wonderful experience, just what you expect from a Westin/Marriott property. The all of the team from the doorman to the housekeepers were very accommodating and helpful. Jeffery and Viviana at the 024 Restaurant were very gracious and went above and beyond to accommodate my bed-riddened wife on a daily basis and then Jeffery went out of his way to deliver a full-on Thanksgiving meal to us. I can't say enough about how fantastic everyone was to make our stay comfortable.

Simply the Best
Reviewed 4 weeks ago

I’ve been staying at the Westin Memorial City for years and I have to say that the staff is THE reason I come back over and over. Gia at the front desk is so helpful going above and beyond! And Viviana in the restaurant is amazing. She is not only a great server, but she’s a great person...always asking how we’re doing and wants to know our answer. She makes our time away from home feel like home! Gia and Viviana make a huge difference everyday!!! I highly recommend this hotel.