3.5
Average 1037 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

A stay at The Westin Galleria Houston places you in the heart of Houston, walking distance from The Galleria and Williams Tower. This 4-star hotel is within close proximity of Gerald D. Hines Waterwall Park and River Oaks District.

Rooms

Make yourself at home in one of the 469 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Houston? This hotel has 93000 square feet (8640 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

The Westin Galleria Houston
5060 W Alabama St
Houston, TX 77056 United States

Reviews

3.5 Average 1037 Reviews
Hotel shuts down on weekends
Reviewed 9 hours ago

Everything went well until Friday morning, minor hotel mistakes such as slow room service or charging for wine at the club lounge
But after breakfast on fridays, the hotel shut down everything, little hotel service, club lounge closes, the hotel staff don’t care about do not disturb signs in the room and they will walk in without even knocking
Worse Westin ever, and I thought Westin LAX was the worse

Luxury Hotel
Reviewed 1 week ago

Great service, clean and luxury. In the 3rd floor you have access to Shopping Center with many stores (including Tesla, Apple and other stores). The unique negative point is related the UPS. The UPS is not part of the Hotel, so In case you received boxes, there are a high costs according to weigh.

Convenient
Reviewed 3 weeks ago

This is a great place to stay if you want to be at the Galleria most of the time. You can’t beat the convenience. Since my last visit, they have renovated a lot of the rooms to make them fit the Westin look. You can’t help but notice some of the older features like the popcorn ceilings.

The rooms were clean, but not equipped with amenities I have grown to expect like extra pillows, towels, waters, etc...

We had to call three times to get a crib in our room. Valet parking was very expensive for a whole day.

The bed was not as comfortable as I remember the Westin beds in the past, but that could be me.

I will probably look for another place to stay in the future as I visit Houston at least twice a year. Keep in mind, I am particularly picky, and love the five star experience.

Ncie comfy hotel near galleria
Reviewed 3 weeks ago

Stayed just 1 night before flying home. Big comfy room, big comfy bed. Very clean. Nice view. We arrived early and they kindly let us in to our room . Check in staff very polte. The internet charge was deleted as we were swp members. Right in galleria shopping centre in a nice part of west houston. We booked on a 3 rd party website and got a bargain and still a nice room . We didnt have a car . The room service food was ridiculously expensive. But plenty of options in Galleria . Would def stay here again. The staff were very gracious and friendly.

Filthy
Reviewed 3 weeks ago

We checked into the room and I saw some footprints in the bathroom so decided to wipe it up with a towel. Completely disgusted and mortified by how dirty it was. Not sure when the floor was last cleaned but this is completely unacceptable. Nothing like having to clean on vacation.